HackerOne Subprocessors

Last Updated: November 1st, 2019

To support the delivery of our Services, HackerOne Inc. ("HackerOne") (or one of its Affiliates listed below) uses service providers (each, a "Subprocessor") that may store and process Customer Data (which may contain personal data). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the General Terms and Conditions located at https://www.hackerone.com/terms/general or superseding written agreement between Customer and HackerOne (the "Agreement").

Third Parties

HackerOne currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, HackerOne performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

HackerOne may use the following Subprocessors to host or store Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Processing Activities Entity Country
Amazon Web Services, Inc. Cloud Service Provider United States

Other Subprocessors

HackerOne may use the following Subprocessors to perform other Service functions:

Entity Name Processing Activities Entity Country
APIHub, Inc. (Clearbit) Data Enrichment United States
Cloudflare, Inc. Content Delivery Network and DDoS Prevention United States
Datadog, Inc. Infrastructure Monitoring United States
Fivetran, Inc. Data Pipeline United States
Google LLC Business Analytics United States
Intercom R&D Unlimited Company Customer Service Ireland / United States
Mode Analytics, Inc. Data Analytics United States
New Relic, Inc. Infrastructure Monitoring United States
Salesforce.com, Inc. Customer Service United States
Slack Technologies, Inc. Collaboration and Communication United States
SmileOnMyMac, LLC (TextExpander) Productivity United States
Snowflake Inc. Data Warehouse United States
Stripe, Inc. Payment Processor United States
Sumo Logic, Inc. Logging and Anomaly Detection United States
SurveyMonkey, Inc. Surveys United States
Twilio, Inc. SMS Notification United States
Zapier, Inc. Workflow Automation United States
Zendesk, Inc. Customer Support United States

HackerOne Affiliates

Depending on the geographic location of a Customer or their authorized users, and the nature of the Services provided, HackerOne may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services to a Customer:

Entity Name Entity Country
HackerOne B.V. Netherlands

Updates

As our business grows and evolves, the Subprocessors we engage may also change, and if we do, we will post any changes on this page.

If you are an existing HackerOne Customer and need to be notified when additional Subprocessors are used to provide the HackerOne Services, you can subscribe to updates by submitting the following form: