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HackerOne Subprocessors

Last Updated: March 24, 2022

To support the delivery of our Services, HackerOne Inc. ("HackerOne") (or one of its Affiliates listed below) uses service providers (each, a "Subprocessor") that may store and process Customer Data (which may contain personal data). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the General Terms and Conditions located at https://www.hackerone.com/terms/general or superseding written agreement between Customer and HackerOne (the "Agreement").

Third Parties

HackerOne currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, HackerOne performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

HackerOne may use the following Subprocessors to host or store Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity NameProcessing ActivitiesEntity Country
Amazon Web Services, Inc.Cloud Service ProviderUnited States

Other Subprocessors

HackerOne may use the following Subprocessors to perform other Service functions:

Entity NameProcessing ActivitiesEntity Country
APIHub, Inc. (Clearbit)Data EnrichmentUnited States
Altassian, Inc.CollaborationUnited States, Germany, Ireland, Singapore, Australia
atSpoke, Inc.Customer ServiceUnited States
Box, Inc.Content Management and File SharingUnited States
Cloudflare, Inc.Content Delivery Network and DDoS PreventionUnited States
Componentlab Inc. (Outreach)CommunicationUnited States
Datadog, Inc.Infrastructure MonitoringUnited States
Fivetran, Inc.Data PipelineUnited States
Gainsight, Inc.Customer SuccessUnited States, Ireland, Germany
Gong.io Inc.CommunicationUnited States
Google LLCBusiness AnalyticsUnited States
Highspot, Inc.Sales EnablementIreland, United States
Intercom R&D Unlimited CompanyCustomer ServiceIreland, United States
New Relic, Inc.Infrastructure MonitoringUnited States
Onna Technologies, Inc.Information ManagementUnited States, Sweden
Printfection, LLCSwag Management PlatformUnited States
Reachdesk LTDAutomated Gifting PlatformUnited States, England, Luxembourg, Ireland
Salesforce.com, Inc.Customer ServiceUnited States
Slack Technologies, Inc.Collaboration and CommunicationUnited States
Snowflake Inc.Data WarehouseUnited States
Stripe, Inc.Payment ProcessorUnited States
Sumo Logic, Inc.Logging and Anomaly DetectionUnited States
Tray.io, Inc.Integration AutomationUnited States
Twilio, Inc.SMS NotificationUnited States
Workato, Inc.Workflow AutomationUnited States
Workday, Inc.Enterprise ManagementUnited States
Zapier, Inc.Workflow AutomationUnited States
Zendesk, Inc.Customer SupportUnited States
Zoom Video Communications, Inc.Collaboration and CommunicationUnited States, Germany, Netherlands, Ireland, Japan

HackerOne Affiliates

Depending on the geographic location of a Customer or their authorized users, and the nature of the Services provided, HackerOne may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services to a Customer:

Entity NameEntity Country
HackerOne B.V.Netherlands

Updates

As our business grows and evolves, the Subprocessors we engage may also change, and if we do, we will post any changes on this page.

If you are an existing HackerOne Customer and need to be notified when additional Subprocessors are used to provide the HackerOne Services, you can subscribe to updates by submitting the following form: