Global Vulnerability Policy Map
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Policy
C.6 Vulnerability Disclosure Program
60. Requirement 4 mandates that all entities must have in place a vulnerability disclosure program. This includes having a publicly available vulnerability disclosure policy supported by processes and procedures for receiving, verifying, resolving and reporting on security vulnerabilities disclosed by both internal and external sources.
61. Implementing a vulnerability disclosure program, based on responsible disclosure, can assist entities, vendors and service providers to improve the security of their products and services as it provides a way for security researchers, customers and members of the public to responsibly notify them of potential security vulnerabilities in a coordinated manner. Furthermore, following the verification and resolution of a reported security vulnerability, it can assist entities, vendors and service providers in notifying their customers of any security vulnerabilities that have been discovered in their products and services and any recommended security patches, updates or mitigations.
62. For guidance on the creation and maintenance of vulnerability disclosure programs, see the Information Security Manual and Guidelines for Software Development.
7.1.4. Item 6.1.5 - Disponibilizar um canal de comunicação que possibilite aos seus clientes, usuários finais e terceiros notificarem vulnerabilidades de segurança identificadas nos produtos.
7.1.4.1. Este canal deve: a) ser exclusivo para a notificação de vulnerabilidades; e b) implementar comunicações seguras como, por exemplo: formulário web com uso de HTTPS, e-mail criptografado com PGP ou outro esquema de chave pública (a chave pública associada ao endereço de e-mail deve ser disponibilizada para que os interessados possam, se assim desejarem, enviar mensagens cifradas).
7.1.5. Item 6.1.6 - Possuir implementado processo de Divulgação Coordenada de Vulnerabilidades baseados em boas práticas e recomendações reconhecidas internacionalmente, tais como as referências 2.6 a 2.8 deste documento.
7.1.5.1. A Política de Divulgação Coordenada de Vulnerabilidade do fornecedor deve ser publicada em sua página na Internet e deve contemplar, no mínimo, os seguintes itens: a) Os objetivos do fornecedor, suas responsabilidades, bem como o que ele espera de outras partes interessadas. b) Como deseja ser notificado (ex.: e-mail, formulário em página na Internet) e os respectivos contatos (ex.: endereço de e-mail, URL de formulário web). c) Detalhamento das opções de comunicação segura (ex.: chave PGP para e-mail, formulário seguro via HTTPS). d) Quais informações o notificador deve incluir na notificação. e) O que o notificador deve esperar após reportar uma vulnerabilidade como, por exemplo: reconhecimento do recebimento da notificação, reconhecimento da vulnerabilidade, atualizações na evolução do caso e seus respectivos prazos. f) Orientação sobre o que está dentro e fora do escopo do processo de notificação, suas limitações, etc.
7.1.4. Item 6.1.5 - Provide a communication channel that allows its customers, end users and third parties to report security vulnerabilities identified in the products.
7.1.4.1. This channel must: a) be exclusive for the notification of vulnerabilities; and b) implement secure communications such as: web form using HTTPS, email encrypted with PGP or another public key scheme (the public key associated with the email address must be made available so that interested parties can, if they so wish, send encrypted messages).
7.1.5. Item 6.1.6 - Have implemented a Coordinated Vulnerability Disclosure process based on internationally recognized good practices and recommendations, such as references 2.6 to 2.8 of this document. 7.1.5.1. The supplier's Coordinated Vulnerability Disclosure Policy must be published on its website and must address, at a minimum, the following items: a) The supplier's objectives, its responsibilities, as well as what it expects from other interested parties. b) How you wish to be notified (e.g. email, web form) and your contact details (e.g. email address, web form URL). c) Details of secure communication options (e.g.: PGP key for email, secure form via HTTPS). d) What information the notifier must include in the notification. e) What the notifier should expect after reporting a vulnerability, such as: acknowledgement of receipt of the notification, acknowledgement of the vulnerability, updates on the evolution of the case and their respective deadlines. f) Guidance on what is within and outside the scope of the notification process, its limitations, etc.
The Product Security and Telecommunications Infrastructure Act 2022, Chapter 1 allows the Secretary of State to specify security requirements for connected devices.
PSTI Regulations 2023, Schedule 1, 2 requires that connected device manufacturers:Provide publicly available information on how to report security issues and publish in English at least one point of contact for security issues relating to their products (hardware or software), including when notifiers will receive acknowledgments and status updates, in an accessible, clear and transparent way, without any prior request for personal information.
Section I: Clearly Worded VDP: Agency VDPs shall clearly articulate which systems are in scope and the set of security research activities that can be performed against them to protect those who would report vulnerabilities. Federal agencies shall provide clear assurances that good-faith security research is welcomed and authorized.
Clearly Identified Reporting Mechanism: Each Federal agency shall clearly and publicly identify where and how Federal information system vulnerabilities should be reported.
Timely Feedback: Federal agencies shall provide timely feedback to good-faith vulnerability reporters. Once a vulnerability is reported, those who report them deserve to know they are being taken seriously and that action is being taken. Agencies should establish clear expectations for regular follow-up communications with the vulnerability reporter, to include an agency-defined timeline for coordinated disclosure.
Good-Faith Security Research is Not an Incident or Breach: Good-faith security research does not itself constitute an incident or breach under the Federal Information Security Modernization Act of 2014 (FISMA) or OMB Memorandum M-17-12.
Section II: CISA must publish impelementaiton guidance describing the actions agencies should take to incorporate VDPs into their larger information security programs.
Section III: Each federal agency must develop and implement a VDP.
Principle 2: Implement a vulnerability disclosure policy
IoT device manufacturers, IoT service providers and mobile application developers should provide a public point of contact as part of a vulnerability disclosure policy in order for security researchers and others to report issues. Disclosed vulnerabilities should be acted on in a timely manner. Implementing a bug bounty program encourages and rewards the cyber security community for identifying and reporting vulnerabilities, thereby facilitating the responsible and coordinated disclosure and remediation of vulnerabilities.
Primarily applies to Device Manufacturers, IoT Service Providers and Mobile Application Developers.
Artículo 19. Notificación responsable de vulnerabilidades. No serán aplicables las obligaciones previstas en el artículo 175 del Código Procesal Penal ni en el literal k) del artículo 61 de la ley N° 18.834, sobre Estatuto Administrativo, a los trabajadores de la Agencia respecto de la información que reciban por parte de las personas que les notifiquen vulnerabilidades de ciberseguridad. La Agencia deberá mantener en secreto la notificación, sus antecedentes y la identidad de quien la realice. La identidad de la persona que notifique vulnerabilidades sólo podrá ser revelada con su consentimiento expreso.
Article 19. Responsible notification of vulnerabilities. The obligations set forth in article 175 of the Criminal Procedure Code and in literal k) of article 61 of Law No. 18,834 on the Administrative Statute shall not apply to Agency employees with respect to information they receive from persons who notify them of cybersecurity vulnerabilities. The Agency must keep the notification, its background, and the identity of the person who made it secret. The identity of the person who notifies vulnerabilities may only be revealed with his or her express consent.
Además, siguiendo las mejores y más actuales prácticas internacionales, busca fomentar la investigación de vulnerabilidades otorgando protección legal al hacking ético, y promover la notificación de incidentes de ciberseguridad. De aprobarse el proyecto de ley, Chile contará con un marco normativo y una autoridad nacional de ciberseguridad de vanguardia en la región y en el mundo.
In addition, following the best and most current international practices, it seeks to support vulnerability research by granting legal protection to ethical hacking, and promote the notification of cybersecurity incidents.
The FRFI has identified reputable sources of vulnerability information, and subscribes to recognized and authoritative vulnerability reporting services.
The manufacturer shall make a vulnerability disclosure policy publicly available. This policy shall include, at a minimum:
• contact information for the reporting of issues; and
• information on timelines for: 1) initial acknowledgement of receipt; and 2) status updates until the resolution of the reported issues.
States should encourage responsible reporting of ICT vulnerabilities and share associated information on available remedies to such vulnerabilities to limit and possibly eliminate potential threats to ICTs and ICT-dependent infrastructure.
Report adopted by UN General Assembly Resolution 70/237: https://documents.un.org/doc/undoc/gen/n15/457/57/pdf/n1545757.pdf
This good practice guidance aims to provide policy makers with an overarching understanding of the co-ordination of digital security vulnerabilities in practice, while avoiding technical jargon and detailed considerations. It may also help technical security experts to communicate with policy makers and non-technical experts in their organisation such as CEOs, board members, communication, and legal departments, etc. This document is expected to be sufficiently consistent with technical standards and other guides targeting technical experts in this area, does not aim to replace them, but rather helps raise awareness about their existence and the need for practitioners to use them.
Section 6.3 - Security vulnerabilities are identified and addressed.
In the 'defined approach requirements', PCI urges organizations to identify vulnerabilities "using industry-recognized sources for security vulnerability information, including alerts from international and national computer emergency response teams (CERTs). Although Section 6.3 does not make a broad recommendation for covered entities to have CVD/VDPs, it comes close in its guidance for in-house developed software. Specifically, it states "For control over in-house developed software, the organization may receive such information from external sources. The organization can consider using a “bug bounty” program where it posts information (for example, on its website) so third parties can contact the organization with vulnerability information. External sources may include independent investigators or companies that report to the organization about identified vulnerabilities and may include sources such as the Common Vulnerability Scoring System (CVSS) or the OWASP Risk Rating Methodology."
This document provides requirements and recommendations to vendors on the disclosure of vulnerabilities in products and services. Vulnerability disclosure enables users to perform technical vulnerability management as specified in ISO/IEC 27002:2013, 12.6.1[1]. Vulnerability disclosure helps users protect their systems and data, prioritize defensive investments, and better assess risk. The goal of vulnerability disclosure is to reduce the risk associated with exploiting vulnerabilities. Coordinated vulnerability disclosure is especially important when multiple vendors are affected. This document provides:
— guidelines on receiving reports about potential vulnerabilities;
— guidelines on disclosing vulnerability remediation information;
— terms and definitions that are specific to vulnerability disclosure;
— an overview of vulnerability disclosure concepts;
— techniques and policy considerations for vulnerability disclosure;
— examples of techniques, policies (Annex A), and communications (Annex B).
Other related activities that take place between receiving and disclosing vulnerability reports are described in ISO/IEC 30111.
This document provides requirements and recommendations for how to process and remediate reported potential vulnerabilities in a product or service.
This document is applicable to vendors involved in handling vulnerabilities
Provides guidance regarding the "essential steps" companies should take when deciding to implement a VDP. ESTI explicitly states that the document is not intended to a 'comprehensive' guide.
The purpose of this Recommendation is to provide guidance on how to implement the Digital Security Recommendation to develop public policies to foster vulnerability treatment in order to reduce digital security risk, thereby strengthening trust and supporting digital transformation.
App Store Operators and App Developers listing apps on them should have a VDP (contact details/contact form); App Store Operators should verify that App Developers abide by these practices; App Store Operators should accept vulnerability disclosure reports on behalf of App Developers if they have not acknowledged the vulnerability - if the App Developer still fails to acknowledge the vulnerability, the App Store Operator should delist the app from its platform.
Section V(B): Manufacturers should implement "Cybersecurity Risk Management Programs" that include "adopting a coordinated vulnerability disclosure policy and practice." Since the rule was published in 2016, it suggests that manufacturers make use of the ISO/IEC 29147:2014 (Information Technology - Security Techniques - Vulnerability Disclosure) Standard, which has since been replaced by a new version in 2018.
Section VII: Manufacturers should "adopt a coordinated vulnerability disclosure policy and practice that includes acknowledging receipt of the initial vulnerability report to the vulnerability submitter"
Requires Member States to designate a Computer Security Incident Response Teams (CSIRTs) as the coordinator for CVD. That CSIRT will act as a trusted intermediary between natural/legal persons reporting a vulnerability and the manufacturer of the ICT product or service. ENISA must also develop a European vulnerability database.
2. The measures referred to in paragraph 1 shall be based on an all-hazards approach that aims to protect network and information systems and the physical environment of those systems from incidents, and shall include at least the following: (a) policies on risk analysis and information system security; (b) incident handling; (c) business continuity, such as backup management and disaster recovery, and crisis management; (d) supply chain security, including security-related aspects concerning the relationships between each entity and its direct suppliers or service providers; (e) security in network and information systems acquisition, development and maintenance, including vulnerability handling and disclosure;
Requires manufacturers to put in place and enforce a policy on coordinated vulnerability disclosure.
(3) Routine system maintenance. Each owner or operator or a designated CySO of a vessel, facility, or OCS facility must ensure the following measures for routine system maintenance are in place and documented in Section 6 of the Cybersecurity Plan:
(i) Ensure patching or implementation of documented compensating controls for all KEVs in critical IT or OT systems, without delay;
(ii) Maintain a method to receive and act on publicly submitted vulnerabilities;
(iii) Maintain a method to share threat and vulnerability information with external stakeholders;
(iv) Ensure there are no exploitable channels directly exposed to internet-accessible systems;
(v) Ensure no OT is connected to the publicly accessible internet unless explicitly required for operation, and verify that, for any remotely accessible OT system, there is a documented justification; and
(vi) Conduct vulnerability scans as specified in the Cybersecurity Plan.
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