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Security@ 2022: Achieve Attack Resistance

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Careers

Help build a safer internet.

Join our mission to make world-class security accessible to everyone, and work with some of the top security-minded teams and organizations in the world.

Diversity, equity, and inclusion.

HackerOne is committed to creating an inclusive culture. We build teams, cultivate leaders, and foster a company culture that’s the right fit for every Hackeronie. We have a global presence, and we want to reflect that inside and out.

Company values

We are driven by our five core values. We recognize that our mission is bigger than us, and therefore we lead with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people.

Employee Benefits

What our team says

Office locations
Office locations on a world map: San Francisco, US; London, UK; Groningen, NL; and remote.
San Francisco, US
San Francisco, US
Groningen, NL
Groningen, NL
London, UK
London, UK
Our Culture

HackerOne’s culture is the result of the people, values, and a mission to build a safer internet. We set out to create a workplace where everyone is valued and heard with a strong urge to work together to make the world a better place.

Open Positions

  • Account Executive, Federal - Civilian Sector

    United States Sales
    HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Federal Account Executive will focus on New Business bookings within Civilian through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have strong technical knowledge, the ability to effectively communicate over the phone, through email and face-to-face, and shown success in operating with fast paced sales cycles. This person will need experience in working within the partner community. 
    HackerOne offers a clear career path with plenty of opportunities to learn and grow. This position will report to the Vice President of North America.

    WHO WE ARE

    • HackerOne connects companies and the ethical hacker community as part of the company’s mission to build a safer Internet. With more than 1,400 companies and more than 1,500,000 registered ethical hackers, HackerOne has the world’s largest platform and community of its kind. Organizations including The U.S. Department of Defense, Federal Reserve and the Department of State trust HackerOne to find critical software vulnerabilities before criminals can exploit them. HackerOne customers have resolved more than 150,000 vulnerabilities and awarded more than $100m in bug bounties.
    • As a team, we believe in integrity, transparency, trust, collaboration and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

    WHAT WE DO

    • We are curious, confident and ready to break down doors. If you aren’t afraid to talk to the biggest and baddest companies in the world, then you have come to the right place. We have a commitment to each other to share best practices, to learn and to grow as a team. We work hard and reward hard work. You will have access to various departments, from engineering, to product, to marketing, to the CEO, in order to become advocates of the HackerOne mission. If you are up to the challenge of making the internet a safer place, then this is your team.

    WHAT YOU WILL DO

    • Responsible for the entire sales cycle from lead to close.
    • Meet and exceed monthly, quarterly and annual sales quotas
    • Territory development skills and ability to generate and qualify customer leads
    • Conduct online and in person presentations and demonstrations of the HackerOne platform
    • Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
    • Work closely and collaboratively with the business development team to develop and implement appropriate prospect communication plansUnderstand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
    • Use Salesforce.com for lead, account, and opportunity management
    • Maintain an accurate monthly and quarterly sales forecast
    • Properly transition new customers to our Customer Success team
    • Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

    • WHAT WE ARE LOOKING FOR

    • 5+ years of enterprise software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
    • 3+ years of experience selling in the federal space, Civilian preferred
    • Ability to manage a strong sales process using both in person and online presentation tools
    • Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
    • Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
    • Experience working with the partner community
    • Excellent written and verbal communication skills
    • Evidence of over-achievement in past experiences
    • Strong work ethic and attention to detail
    • Competency with Salesforce.com, Google Apps, MS Office
    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    #LI-Remote
    #LI-PG

    Apply Now
  • Account Executive, SMB NA

    United States Sales
    Based in Remote - US

    HackerOne is looking for an intelligent and hard working Account Executive to generate, qualify and close net new logos in our North America Small Business team. Someone with the drive to breakdown doors and the skillset to help customers understand the transformational value Hacker Powered Security can bring to their business. 

    The Team:HackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPIC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know how needed to scale our business.

    The Company: We are on a mission to make the internet a safer place. HackerOne’s SaaS platform connects our customers with the largest global community of 750k ethical security researchers, to crowdsource security testing. As companies accelerate their digital transformation and “software eats the world” we expect the security testing market to grow from $6.1 billion in 2020 to USD $16.9 billion by 2025. With negative unemployment in security, we believe Hacker Powered Security is the only solution to the quickly expanding talent supply gap. 2000 customers including the U.S. Department of Defense, General Motors, Starbucks and Paypal clearly agree. We live our culture and it drives our success. 

    Your journey at HackerOne:

    • Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training
    • Responsible for high velocity full sales cycle from lead to close
    • Meet and exceed monthly, quarterly and annual sales quotas
    • Territory development skills and ability to generate and qualify customer leads
    • Conduct online and in person presentations and demonstrations of the HackerOne platform
    • Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
    • Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
    • Use Salesforce.com for lead, account, and opportunity management
    • Maintain an accurate monthly and quarterly sales forecast
    • Properly transition new customers to our Customer Success teamBring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future
    • Presidents club for top performers

    Who you are:

    • 3-5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
    • Ability to manage a strong sales process using both in person and online presentation tools
    • Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
    • Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
    • Experience in working and leading virtual sales teams to close business
    • Excellent written and verbal communication skills
    • Evidence of over-achievement in past experiences
    • Strong work ethic and attention to detail
    • Competency with Salesforce.com and Outreach
    • Experience being self-motivated to perform at the highest level when working remotely 
    Employment at HackerOne is contingent on a background check.

    HackerOne Values
    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do
    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    #LI - Remote
    #LI - PG1

    Apply Now
  • Account Executive, SMB NA

    United States Sales
    Based in Remote - US

    HackerOne is looking for an intelligent and hard working Account Executive to generate, qualify and close net new logos in our North America Small Business team. Someone with the drive to breakdown doors and the skillset to help customers understand the transformational value Hacker Powered Security can bring to their business. 

    The Team:HackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPIC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know how needed to scale our business.

    The Company: We are on a mission to make the internet a safer place. HackerOne’s SaaS platform connects our customers with the largest global community of 750k ethical security researchers, to crowdsource security testing. As companies accelerate their digital transformation and “software eats the world” we expect the security testing market to grow from $6.1 billion in 2020 to USD $16.9 billion by 2025. With negative unemployment in security, we believe Hacker Powered Security is the only solution to the quickly expanding talent supply gap. 2000 customers including the U.S. Department of Defense, General Motors, Starbucks and Paypal clearly agree. We live our culture and it drives our success. 

    Your journey at HackerOne:

    • Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training
    • Responsible for high velocity full sales cycle from lead to close
    • Meet and exceed monthly, quarterly and annual sales quotas
    • Territory development skills and ability to generate and qualify customer leads
    • Conduct online and in person presentations and demonstrations of the HackerOne platform
    • Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
    • Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
    • Use Salesforce.com for lead, account, and opportunity management
    • Maintain an accurate monthly and quarterly sales forecast
    • Properly transition new customers to our Customer Success teamBring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future
    • Presidents club for top performers

    Who you are:

    • 3-5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
    • Ability to manage a strong sales process using both in person and online presentation tools
    • Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
    • Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
    • Experience in working and leading virtual sales teams to close business
    • Excellent written and verbal communication skills
    • Evidence of over-achievement in past experiences
    • Strong work ethic and attention to detail
    • Competency with Salesforce.com and Outreach
    • Experience being self-motivated to perform at the highest level when working remotely 
    Employment at HackerOne is contingent on a background check.

    HackerOne Values
    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do
    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    #LI - Remote
    #LI - PG1

    Apply Now
  • Customer Success Manager, SMB

    United States or Canada Customer Success
    The Customer Success Manager, SMB is responsible for customer relationships and works with customers by leading, coordinating and monitoring the success of their programs. HackerOne's Customer Success Managers have a dedicated portfolio of accounts, which they manage throughout the lifecycle from onboarding through renewal. They are our customers' most trusted advisors for building successful security programs at HackerOne, and they are also responsible for gathering feedback from customers and working with internal HackerOne teams to improve the customer experience and product suite.

    This role reports into a manager in Texas, but can be performed on-site at our San Francisco HQ or remotely from anywhere in the United States or Canada.
    #LI-Remote
    #LI-EG1

    YOUR JOURNEY AT HACKERONE

    • Work with customers to gather and document requirements, then ensure the requirements solve a customer’s business objective(s) through project outcomes and deliverables
    • Serve as liaison between customers and HackerOne internal departments (sales, engineering, marketing, etc.) in order to ensure that all milestones and requirements are met
    • Support customers with escalations and keep them up to date on progress toward resolution in the event of any hacker<>customer mediations
    • Contribute to the refinement of the HackerOne Customer Success methodology
    • Deliver strategic presentations to customer executives that help illustrate the value of HackerOne services and progress towards customers’ high-level security goals
    • Train customers on the HackerOne product set and ensure they are set up for success when interacting with hackers
    • Deliver data-driven benchmarking, insights and recommendations aimed at expanding customer programs
    • Champion product features on behalf of customers, and participate in product discussions

    WHO YOU ARE

    • 3+ years in a customer-facing services role
    • Proven ability to organize and execute projects in a consistent, repeatable and reliable manner
    • Technical conversational knowledge in the following areas: capacity, utilization, and security basics
    • Excellent time management, communications, decision making, presentation, human relations and organization skills
    • Ability to adapt to a dynamic environment
    • Ability to resolve problems in a timely manner
    • Ability to communicate technical information and ideas so others will understand
    • General knowledge of cloud technologies, IT operations, project management operations

    • Employment at HackerOne is contingent on a background check.
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Director of Compliance

    United States Finance
    Position Summary 

    HackerOne is looking for a strong leader of its Compliance team. HackerOne’s excellent Compliance function proves to our customers that we are worthy stewards of their data. The Compliance team accelerates HackerOne’s business by working with leaders across the company. The team maintains an industry-leading suite of certifications, policies and processes, while working closely with the Sales organization to ensure our customers understand our robust capabilities and commitments.
    HackerOne is the largest platform for ethical hacking. Our mission is to empower the world to build a safer internet, and it’s thrilling and rewarding to be a part of this. We think you’ll enjoy this role.


    Mission of the Compliance Team at HackerOne

    The Compliance team guides the business in governance, risk and privacy for our clients, hackers and employees so that HackerOne can support each of these unique populations. The team maintains our security and compliance certifications and manages vendor and risk programs designed to identify, mitigate, and track risks to the company.
    We believe in earning trust through a culture of speed, simplicity, and unparalleled transparency. Over the past 8 years, we have publicly disclosed every security incident, vulnerability, and near miss for public scrutiny.

    The team also ensures HackerOne stays in compliance with contracts, regulatory requirements and security best practices.

    #LI-Remote
    #LI-CK1

    Your Journey at HackerOne

    • Support the team in maintaining an industry-leading suite of certifications
    • Maintain operational excellence for internal and external processes
    • Minimize business risks while supporting rapid company growth
    • Work with Sales to ensure customers and prospects have confidence in HackerOne
    • Build relationships with senior leaders to drive HackerOne’s Compliance, Security and Privacy programs forward
    • Guide company leadership on matters of Compliance as we expand the business to additional verticals

    Who You Are

    • 10+ years experience in Compliance, including practitioner and leadership experience
    • Excellent at building and maintaining cross-organizational relationships including with Engineering, IT, Legal, Sales and Security
    • Deeply convinced that transparency builds trust
    • An enabler, not a gatekeeper
    • Ability to prioritize and evangelize initiatives in a fast moving environment
    • Experience in a modern SaaS based organization
    • Experience in various common Compliance frameworks, for example ISO 27001, ISO 27701, FedRAMP, SOC 2/3, NIST, UK Cyber Essentials Plus, GDPR, CCPA
    HackerOne Values 

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow. 

    Employment at HackerOne is contingent on a background check.

    What We Do 

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • EMEA Customer Success Manager, SMB

    United Kingdom or Netherlands Customer Success
    The EMEA Customer Success Manager, SMB is responsible for customer relationships and works with customers by leading, coordinating and monitoring the success of their programs. Customer Success Manager have a dedicated portfolio of accounts which they manage throughout the lifecycle from onboarding through renewal. They are also responsible for gathering feedback from customers and working with internal HackerOne teams to improve the customer experience and product suite.
    The Customer Success Management team crafts great customer experiences by being our customers’ most trusted advisors for building successful security programs on HackerOne. 

    This role can be performed on-site from our London or Groningen offices or remotely from the Netherlands, United Kingdom, Ireland, Austria, Italy and Portugal.
    #LI-Remote
    #LI-EG1

    YOUR JOURNEY AT HACKERONE

    • Work with customers to gather and document requirements, then ensure the requirements solve a customer’s business objective(s) through project outcomes and deliverables
    • Serve as liaison between customers and HackerOne internal departments (sales, engineering, marketing, etc.) in order to ensure that all milestones and requirements are met
    • Support customers with escalations and keep them up to date on progress toward resolution in the event of any hacker<>customer mediations
    • Contribute to the refinement of the HackerOne Customer Success methodology
    • Deliver strategic presentations to customer executives that help illustrate the value of HackerOne services and progress towards customers’ high-level security goals
    • Train customers on the HackerOne product set and ensure they are set up for success when interacting with hackers
    • Deliver data-driven benchmarking, insights and recommendations aimed at expanding customer programs
    • Chamption product features on behalf of customers, and participate in product discussions
    • Travel as required (10%, post-Covid)

    WHO YOU ARE

    • 3+ years in a customer-facing services role
    • Proven ability to organize and execute projects in a consistent, repeatable and reliable manner
    • Technical conversational knowledge in the following areas: capacity, utilization, and security basics
    • Excellent time management, communications, decision making, presentation, human relations and organization skills
    • Ability to adapt to a dynamic environment
    • Ability to resolve problems in a timely manner
    • Ability to communicate technical information and ideas so others will understand
    • General knowledge of cloud technologies, IT operations, project management operations
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Enterprise Account Executive, BENELUX

    Netherlands Sales
    Remote - Netherlands

    HackerOne is looking for an intelligent and hard working Account Executive to generate, qualify and close opportunities with new logos in our Enterprise segment across Benelux and Southern Europe. An AE  with the drive to break down doors and the skillset to help customers understand the transformational value Hacker Powered Security can bring to their business. 

    The Team:
    HackerOne is building a world class sales organization based on methodologies proven to drive success, Command of the Message and MEDDPIC. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business. We live our culture and it drives our success. 

    The Company: 
    We are on a mission to make the internet a safer place. HackerOne’s SaaS platform connects our customers with the largest global community of 1.5m+ ethical security researchers, to crowdsource security testing. As companies accelerate their digital transformation and “software eats the world” we expect the security testing market to grow from $6.1 billion in 2020 to $16.9 billion by 2025. With 3.5M vacant jobs in cyber security in 2021, we believe Hacker Powered Security is the only solution to the quickly expanding talent supply gap. 2,500 customers including the UK Ministry of Defense, Vodafone, BMW, Amazon and Google clearly agree.



    YOUR JOURNEY AT HACKERONE:

    • Onboarding at HackerOne
    • Sales BootcampCommand of the Message and MEDDPIC training
    • Security domain expertise training 
    • Responsibilities: 100% Focus on new logo acquisitionProactively prospect, identify and develop sales pipeline Close business to exceed quarterly and annual sales targets
    • Meet and exceed an annual sales quotaBuild business value cases using Command of the Message and MEDDPIC
    • Use Salesforce.com for lead, account, and opportunity managementDrive the team, company and mission forwardPresidents club for top performers

    WHO YOU ARE:

    • 2+ years Enterprise Sales Experience 
    • Track record of hunting and closing new logos
    •  Intellectually curious with a committed growth mindset
    •  Passionate about selling transformation technology
    • Customer value centered approach to running your business
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    Employment at HackerOne is contingent on a background check.


    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    #LI-Remote
    #LI-MR1


    Apply Now
  • Enterprise Customer Success Manager

    United States Customer Success
    The Enterprise Customer Success Manager is responsible for the customer relationship and works with enterprise customers by leading, coordinating, and monitoring their programs, as well as handle the account lifecycle from onboarding through delivery for client engagements. The Enterprise Program Manager will have dedicated strategic SaaS accounts which they run. They are also responsible for gathering feedback from customers and working with internal HackerOne teams to improve the customer experience. This role reports to a manager in San Francisco, but can sit anywhere in the United States or Canada.

    Mission of the Customer Success Team at HackerOne
    The Customer Success team crafts great customer experiences by being our customers’ most trusted advisors for building a successful program on HackerOne.  

    #LI-Remote
    #LI-EG1

    Your Journey at HackerOne

    • Work with HackerOne and client partners to gather and document requirements, then ensure the requirements solve a customer’s pain point or objective(s) through project outcomes and deliverables.
    • Serve as liaison between clients and HackerOne technical and non-technical departments in order to ensure that all targets and requirements are met.
    • Build and maintain a network of cross-functional technical resources within HackerOne and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and partner concerns.
    • Contribute to the refinement of the HackerOne Customer Services methodology.
    • Provide support by driving the value of HackerOne to both potential and existing HackerOne customers and internal sales teams alike.
    • Customer onboarding
    • Understand customer’s internal processes & goals, share standard methodologies.
    • Provide tips on working with hackers.
    • Training on products, set up common workflows/integrations, etc..
    • Accounts optimization
    • Develop good working relationships with customers.
    • Data-driven benchmarking, insights, and recommendations.
    • Support program-specific expansion efforts (targeted invites, promotions, etc..)
    • Collect product feedback/feature requests, and demo new features.
    • Support public launches and related communication efforts.
    • Liaison with other touch-points - most frequently triage partners & other teams from H1.
    • Be a HackerOne product expert.
    • Specialists at running vulnerability disclosure/bug bounty programs.
    • Personalized recommendations for various maturity stages based on best practices and data.
    • Operationalizing customer feedback
    • Provide feedback and insights gained through customer interaction to internal teams.
    • Champion product features on behalf of customers, and participate in product discussion.
    • Travel as required (post-Covid)

    Who You Are

    • 4+ years in a client-facing role
    • Proven ability to organize and execute projects in a consistent, repeatable and reliable manner
    • Technical conversational knowledge in the following areas:
    • Capacity, utilization, and performance of SaaS applications
    • Excellent time management, communications, decision making, presentation, human relations and organization skills
    • Ability to adapt to a dynamic environment
    • Ability to resolve problems in a timely manner
    • Ability to communicate technical information and ideas so others will understand
    • General knowledge of cloud technologies, IT operations, project management operations.
    • Experience working with Enterprise organizations and B2B relationships
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Enterprise Customer Success Manager - EMEA

    United Kingdom Customer Success
    The Enterprise Customer Success Manager is responsible for the customer relationship and works with enterprise customers by leading, coordinating, and monitoring their programs, as well as handle the account lifecycle from onboarding through delivery for client engagements. The Enterprise Program Manager will have dedicated strategic SaaS accounts which they run. They are also responsible for gathering feedback from customers and working with internal HackerOne teams to improve the customer experience. This role reports to a manager in San Francisco, but can sit anywhere in the United States or Canada.

    Mission of the Customer Success Team at HackerOne
    The Customer Success team crafts great customer experiences by being our customers’ most trusted advisors for building a successful program on HackerOne.

    This role reports into the Senior Manager, Customer Success and can performed on-site from our offices in London or Groningen, or remotely from anywhere within the United Kingdom or Netherlands. 

    #LI-Remote
    #LI-EG1

    Your Journey at HackerOne

    • Work with HackerOne and client partners to gather and document requirements, then ensure the requirements solve a customer’s pain point or objective(s) through project outcomes and deliverables.
    • Serve as liaison between clients and HackerOne technical and non-technical departments in order to ensure that all targets and requirements are met.
    • Build and maintain a network of cross-functional technical resources within HackerOne and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and partner concerns.
    • Contribute to the refinement of the HackerOne Customer Services methodology.
    • Provide support by driving the value of HackerOne to both potential and existing HackerOne customers and internal sales teams alike.
    • Customer onboarding
    • Understand customer’s internal processes & goals, share standard methodologies.
    • Provide tips on working with hackers.
    • Training on products, set up common workflows/integrations, etc..
    • Accounts optimization
    • Develop good working relationships with customers.
    • Data-driven benchmarking, insights, and recommendations.
    • Support program-specific expansion efforts (targeted invites, promotions, etc..)
    • Collect product feedback/feature requests, and demo new features.
    • Support public launches and related communication efforts.
    • Liaison with other touch-points - most frequently triage partners & other teams from H1.
    • Be a HackerOne product expert.
    • Specialists at running vulnerability disclosure/bug bounty programs.
    • Personalized recommendations for various maturity stages based on best practices and data.
    • Operationalizing customer feedback
    • Provide feedback and insights gained through customer interaction to internal teams.
    • Champion product features on behalf of customers, and participate in product discussion.
    • Travel as required (post-Covid)

    Who You Are

    • 4+ years in a client-facing role
    • Proven ability to organize and execute projects in a consistent, repeatable and reliable manner
    • Technical conversational knowledge in the following areas:
    • Capacity, utilization, and performance of SaaS applications
    • Excellent time management, communications, decision making, presentation, human relations and organization skills
    • Ability to adapt to a dynamic environment
    • Ability to resolve problems in a timely manner
    • Ability to communicate technical information and ideas so others will understand
    • General knowledge of cloud technologies, IT operations, project management operations.
    • Experience working with Enterprise organizations and B2B relationships

    • Employment at HackerOne is contingent on a background check.
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Hacker Success Manager - Community

    United States Community
    HackerOne is seeking an energetic and self-motivated community or customer success expert to join our growing global Community Team. The Hacker Success Manager is a part of a dedicated team responsible for hacker relationships, coordinating and monitoring their success, support and advocacy both on and off-platform. Each Hacker Success Manager has a dedicated portfolio of hackers within our global community which they manage throughout their journey at HackerOne. 

    Within this portfolio, they will be those hacker’s dedicated advocates to help support, monitor and increase engagement and connect hackers with new opportunities. They are also responsible for gathering feedback from hackers and working with internal HackerOne teams to improve the hacker experience and product suite. This HSM will focus on a cohort of hackers in the earlier stages of their bug bounty journey on HackerOne. 

    The Hacker Success Management team crafts great hacker experiences by being our hackers’ most trusted advocates. This growing team is new to HackerOne and ideal candidates will be strategic, energetic and self-motivated. 
    Hacker-powered security is built on the foundation that leveraging human creativity to break things will ultimately make us stronger. The HackerOne Community team is no different. We thrive in a fast-paced, collaborative environment and are passionate about our global hacker community.

    This position will report to a Senior Hacker Success Manager and is located remotely in the United Kingdom, Netherlands, or the United States. 

    Mission of the Community Team at HackerOne

    • The Community Team’s mission is to ensure that HackerOne is the #1 source of education, support, and financial opportunity for our global hacker community. 

    Your Journey at HackerOne

    • This role is integral in achieving HackerOne’s Community growth, retention, support and education strategies. Championing our hackers is the heart and soul of our Community Team, and this role will be integral to the success and empowerment of our global hacker community. 

    • Work with a dedicated portfolio of hackers to customize and manage their entire journey on HackerOne, including tracking and monitoring activity, helping to drive engagement and connecting hackers to the right opportunities at the right time
    • You will be these hacker’s biggest champion, both internally within the organization and externally
    • Help these hackers with mediations or related issues, driving for mutually beneficial resolutions
    • Help to build growth goals and core milestones for hackers within your portfolio, monitoring progress and providing support and targeted points within a hacker’s journey
    • Monitor hacker’s internal and external experiences on applicable forums, such as public slack workspaces, Discord, Twitter, etc. to help guide them towards and celebrate successes
    • Serve as liaison between hackers and HackerOne internal departments (sales, product, engineering, marketing, etc.) in order to ensure that all milestones and requirements are met
    • Contribute to the refinement of the HackerOne Hacker Success methodology, continuing to build strategy and process improvements
    • When applicable, train hackers on the HackerOne product set and ensure they are set up for success when interacting with customers
    • Deliver data-driven benchmarking, insights and recommendations aimed at growing a hacker’s connections and engagement on our platform
    • Champion product features on behalf of customers, and participate in product discussions
    • In addition to maintaining a manageable cohort of hackers on a 1:1 basis, you will also be responsible for maintaining communication forums that reach a broad spectrum of the community, such as Hacker101 Discord
    • Work with a group of moderators to monitor and improve behavior of big communites
    • Look for improvements in the discord server to make it more appealing for hackers to join and participate
    • Support the Community Team on various initiatives, such as h@cktivitycon, speaking engagements, live hacking events or other hacker-facing projects
    • Ability to travel, as required

    Who you are

    • 5+ years of customer service or community management experience, ideally within the security industry
    • Self-directed, action oriented individual with an aptitude and desire to work in fast-paced startup environment
    • Excellent written communication and presentation skills
    • Excellent interpersonal skills and ability to work effectively with a wide range of individuals and leaders across the organization
    • Ability to analyze and solve problems, perform complex tasks and prioritize multiple projects
    • Must be an organized individual who is a strong collaborator, who can leverage cross-functional relationships to build and drive hacker success
    • Naturally curious, investigative, and expert experimenter
    • Outstanding time management skills and ability to manage multiple projects with tight deadlines
    • Experience with Gainsight or other customer management platforms preferred
    • Experience with Asana or other project management platforms preferred

    Employment at HackerOne is contingent on a background check.

    HACKERONE VALUES
    HackerOne commits to maintaining the strong, inclusive culture we’ve built for our employees and our community of hackers. All that we do is driven by our 5 core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times.  As a team, we believe that transparency builds trust so we default to disclosure in our communications.  Each individual acts like an owner creating an environment of greater alignment and greater autonomy.  We win as a team and empower our community because together we hit harder. For more information about our values check out our blog HERE

    WHAT WE DO
    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer, and is now the #1 hacker-powered security platform. Powered by the largest community of hackers on the planet, HackerOne has helped over 2,000 hacker programs find and fix vulnerabilities before they could be exploited.. HackerOne is headquartered in San Francisco with offices in London, and the Netherlands.

    As a team, we believe in integrity, transparency, trust, collaboration and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

    #LI-Remote
    #LI-HM1


    Apply Now
  • Implementation Specialist, EMEA

    United Kingdom or Netherlands Customer Success
    HackerOne is looking for an Implementation Specialist to join our Customer Success team and help our customers plan and launch complex security and vulnerability testing programs. As an Implementation Specialist, you will guide customers through their onboarding experience as they adopt our flagship Bug Bounty and Vulnerability Disclosure products. You will work closely with customers large and small to scope, educate, plan, and launch vulnerability disclosure and bug bounty programs.

    This is a post-sales implementation role inside the Customer Success department and reports directly to the Team Lead, Implementations. The job can be performed onsite from our London or Groningen offices, and also remotely from anywhere within the United Kingdom or Netherlands. #LI-EG1 #LI-Remote

    Your Journey at HackerOne

    • Act as the initial point of contact between HackerOne and new customers post-sales, providing a positive customer onboarding experience
    • Lead customers from kickoff to launch, ensuring that the program remains on track regarding key deliverables and milestones
    • Host platform information and training sessions for new customers
    • Assist with technical integration setup and support for programs pending launch
    • Educate our customers’ leadership and end-users on best practices for running best-in-class HackerOne programs, managing stakeholder expectations
    • Collaborate with Customer Success Managers to ensure a smooth transition from launch to ongoing customer lifecycle management
    • Represent our implementation philosophy to our customers’ by driving down their time to value

    Who You Are

    • Passionate about security and how hackers play an instrumental role in securing the global attack surface
    • 1-2 years of experience guiding customers through the implementation of a SaaS solution
    • Sound technical knowledge
    • Excellent organizational and time management skills with the ability to work independently
    • Strong critical thinking and problem-solving skills
    • You are keen on adopting best practices from the best in the world, while also relentlessly innovating to bring security into the modern, digital-first era

    • Employment at HackerOne is contingent on a background check.
    WHAT WE DO
    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer, and is now the #1 hacker-powered security platform. Powered by the largest community of hackers on the planet, HackerOne has helped over 2,000 customer programs find and fix vulnerabilities before they could be exploited.. HackerOne is headquartered in San Francisco with offices in London and the Netherlands. As a team, we believe in integrity, transparency, trust, collaboration and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

    HACKERONE VALUES
    HackerOne commits to maintaining the strong, inclusive culture we’ve built for our employees and our community of hackers. All that we do is driven by our 5 core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times.  As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual acts like an owner creating an environment of greater alignment and greater autonomy. We win as a team and empower our community because together we hit harder. For more information about our values check out our blog HERE.

    Apply Now
  • Manager, NA Major Accounts & Commercial Account Management

    United States Sales
    We are looking for a highly driven, results/action-oriented, and collaborative leader who will both drive excellence in execution while building a foundation for growth in commercial accounts. Current HackerOne key customers include GM, Salesforce, DoD, Salesforce, Facebook, and more.

    The Manager, Account Management will be tasked to manage and scale a team of high-performing SMB and Major Account Managers focusing on accounts in North America. You should have experience hiring, managing, and developing a team focused on growing accounts across verticals and geographic locations. In your role you will work closely with Marketing, Product, Customer Success, and New Business Sales.

    WHAT YOU WILL DO
    Attract, select, onboard, develop, coach, motivate, promote and effectively manage a team of SMB and Major Account Managers
    Define and execute on strategies required to sustainably grow sales in accounts
    Enable the team to strengthen existing customer relationships and drive on-time renewals 
    Work closely and collaboratively with Customer Success to achieve highest customer satisfaction
    Ensure internal cross-functional collaboration to help customer’s voice
    Strategically analyze industry trends and performance metrics to drive execution and accelerate results
    Drive excellence in sales execution leveraging the HackerOne Value Framework
    Effectively develop and monitor accurate sales forecast 


    WHAT WE ARE LOOKING FOR
    >2+ years experience building and managing a high performing sales team selling to the Enterprise
    >5+ years experience selling Saas technology in a fast-paced environment.
    Track record of overachievement
    Must possess excellent value-based sales methodology, high aptitude to collaborate in a decentralized environment.
    Must demonstrate the ability to adapt and lead in a fast-changing environment








    WHAT WE DO
    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer. HackerOne is now the #1 hacker-powered security platform, helping organizations find and fix critical vulnerabilities before they can be exploited. We partner with the global hacker community to surface the most relevant security issues of our customers before they can be exploited by criminals. More than 1,500 organizations, including the U.S. Department of Defense, General Motors, Google Play, Twitter, GitHub, Nintendo, Salesforce, Qualcomm, Starbucks, and Dropbox, trust HackerOne to find critical software vulnerabilities. HackerOne is headquartered in San Francisco, with offices in London, New York, the Netherlands, and Singapore.

    As a team, we believe in integrity, transparency, trust, collaboration, and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

    #LI-Remote
    #LI-PG1

    Apply Now
  • Manager, Technical Services - India

    India Customer Success
    HackerOne is looking for an experienced leader to join the Technical Services team. In this role you will lead a team of technical security analysts responsible for validating security vulnerability reports from some of the world's best hackers.
     
    The ideal candidate will be a dynamic and motivating leader with experience managing a distributed team of technical employees. This role reports to the Senior Director of Technical Services and can be performed from anywhere in India.

    #LI-Remote
    #LI-EG1

    Your Journey at HackerOne

    • Hire and directly manage a distributed team of high-performing security analysts
    • Instill a results oriented team culture focused on operational excellence and delivering a best-in-class experience for customers and security researchers 
    • Partner with your employees to find balance between professional development and individual career growth against daily operational priorities
    • Foster an environment in which each team member feels safe, empowered and motivated
    • Own a portfolio of initiatives that support our objectives and unlock new services we can offer to customers in need
    • Model the HackerOne values (see below)

    • First week: During your first week you will go through our remote onboarding process, meet your team and gain a deeper understanding of how HackerOne executes our mission to empower the world to build a safer internet. 

      1-30 days: During your first 30 days, you will focus on building relationships with the members of your team through weekly 1-on-1 meetings and continue acclimating to the unique HackerOne culture.

      30-60 days: During your first 60 days, you will partner with each of your employees to build a personalized career development plan with quarterly goals and establish performance expectations.
       
      60-90 Days: During your first 90 days, you will partner with the entire leadership team to build a portfolio of initiatives you will own.

      Beyond 90 days: Empower your team to continuously seek opportunities for improvement and resolutely focus on the key results that matter most to customers and researchers.

    Who You Are

    • BA or BS degree in a technical discipline
    • 3+ years of experience leading a technical team in the Information Technology domain
    • Excellent verbal and written English communication skills
    • Strong leadership and a passion for nurturing careers
    • Familiarity with information security concepts
    • Ability to prioritize and organize operationally complex work, with great attention to detail
    • Passion and a love of what you do!

    • Employment at HackerOne is contingent on a background check.
    HACKERONE VALUES
    HackerOne commits to maintaining the strong, inclusive culture we’ve built for our employees and our community of hackers. All that we do is driven by our 5 core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times.  As a team, we believe that transparency builds trust so we default to disclosure in our communications.  Each individual acts like an owner creating an environment of greater alignment and greater autonomy.  We win as a team and empower our community because together we hit harder. For more information about our values check out our blog HERE

    WHAT WE DO
    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer, and is now the #1 hacker-powered security platform. Powered by the largest community of hackers on the planet, HackerOne has helped over 2,000 customer programs find and fix vulnerabilities before they could be exploited.. HackerOne is headquartered in San Francisco with offices in London and the Netherlands.

    As a team, we believe in integrity, transparency, trust, collaboration and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

    Apply Now
  • NA Account Manager, SMB

    United States Sales
    NA Account Manager, SMB
    Remote - United States

    HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Account Manager will focus on maintaining and strengthening relationships with our existing customers, while expanding product footprint throughout the lifecycle of a customer. The ideal candidate has a history of exceeding sales targets and managing both existing commercial and enterprise customers. A minimum of 2-3 years of field sales experience is required and security industry knowledge is a huge plus!

    THE TEAM

    HackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPIC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business.Our mission, as the Account Management Team, is to grow and nurture existing customers to help them run a world class security program by leveraging our products, services and global army of hackers. 

    THE COMPANY

    We are on a mission to make the internet a safer place. HackerOne’s SaaS platform connects our customers with the largest global community of 750k ethical security researchers, to crowdsource security testing. As companies accelerate their digital transformation and “software eats the world” we expect the security testing market to grow from $6.1 billion in 2020 to USD $16.9 billion by 2025. With negative unemployment in security, we believe Hacker Powered Security is the only solution to the quickly expanding talent supply gap. 2000 customers including the U.S. Department of Defense, General Motors, Starbucks and Paypal clearly agree. We live our culture and it drives our success.


    YOUR JOURNEY AT HACKERONE

    • Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training
    • Security domain expertise training Career Path: Career Ladder across Sales Roles (New and Installed Based sales roles: Leadership and Individual Contributor roles) and across Customer Success Functions
    • Responsible for strengthening existing customer relationships, renewals, and upsell
    • Meet and exceed monthly, quarterly and annual sales quotas, develop and expand existing relationships
    • Conduct online and in person presentations and demonstrations of the HackerOne platform
    • Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
    • Work closely and collaboratively with Program Operations team to achieve highest customer satisfaction
    • Build business value cases using Command of the Message and MEDDPICUse Salesforce.com for lead, account, and opportunity management
    • Maintain an accurate monthly and quarterly sales forecast
    • Well organized, use of Gainsight and Looker is a plus. Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future
    • Drive the team, company and mission forward
    • Presidents club for top performers

    WHO YOU ARE

    • 2-3+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
    • Experience in renewing and expanding product footprint within existing customers
    • Ability to manage a strong sales process using both in person and online presentation tools
    • Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
    • Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
    • Able to strategically map accounts and build value propositions 
    • Intellectually curious with a committed growth mindset 
    • Embraces challenges and thrives in ambiguity 
    • Excellent written and verbal communication skills
    • Evidence of over-achievement in past experiences
    • Strong work ethic and attention to detail
    • Competency with Salesforce.com and GSuite

    HACKERONE VALUES

    HackerOne commits to maintaining the strong, inclusive culture we’ve built for our employees and our community of hackers. All that we do is driven by our 5 core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times.  As a team, we believe that transparency builds trust so we default to disclosure in our communications.  Each individual acts like an owner creating an environment of greater alignment and greater autonomy.  We win as a team and empower our community because together we hit harder. For more information about our values check out our blog HERE. 

    WHAT WE DO

    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer, and is now the #1 hacker-powered security platform. Powered by the largest community of hackers on the planet, HackerOne has helped over 2,000 customer programs find and fix vulnerabilities before they could be exploited.. HackerOne is headquartered in San Francisco with offices in London, and the Netherlands. As a team, we believe in integrity, transparency, trust, collaboration and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

    #LI-Remote
    #LI-PG1

    Apply Now
  • North America Enterprise Account Manager

    United States Sales
    North America Enterprise Account Manager
    United States, Remote

    HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Account Manager will focus on driving expansion while maintaining and strengthening relationships with our largest customers. The ideal candidate has a history of exceeding sales targets and 2-4 years managing existing Enterprise customers. A minimum of 6+ years of field sales experience is required and security industry knowledge is a huge plus!THE TEAMHackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPIC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business.Our mission, as the Account Management Team, is to grow and nurture existing customers to help them run a world class security program by leveraging our products, services and global army of hackers. THE COMPANYWe are on a mission to make the internet a safer place. HackerOne’s SaaS platform connects our customers with the largest global community of 750k ethical security researchers, to crowdsource security testing. As companies accelerate their digital transformation and “software eats the world” we expect the security testing market to grow from $6.1 billion in 2020 to USD $16.9 billion by 2025. With negative unemployment in security, we believe Hacker Powered Security is the only solution to the quickly expanding talent supply gap. 2000 customers including the U.S. Department of Defense, General Motors, Starbucks and Paypal clearly agree. We live our culture and it drives our success. 



    YOUR JOURNEY AT HACKERONE:

    • Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training
    • Security domain expertise training Career Path: Career Ladder across Sales Roles (New and Installed Based sales roles: Leadership and Individual Contributor roles) and across Customer Success Functions
    • Focus on driving expansion within existing accounts
    • Responsible for strengthening existing customer relationships, renewals, and upsell. 
    • Meet and exceed monthly, quarterly and annual sales quotas
    • Develop strong C-level relationships and multi thread within a large orgranizations
    •  Conduct online and in person presentations and demonstrations of the HackerOne platform
    • Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
    • Work closely and collaboratively with Customer Success team to achieve highest customer satisfaction
    • Build business value cases using Command of the Message and MEDDPICUse Salesforce.com for lead, account, and opportunity management
    • Maintain an accurate quarterly and annual sales forecast
    • Be well organized, use of Gainsight and Looker is a plus
    • Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the futureDrive the team, company and mission forward
    • Presidents club for top performers

    WHO YOU ARE:

    • 6+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
    • Experience in renewing and expanding product footprint within existing customers a plus
    • Ability to manage a strong sales process using both in person and online presentation tools
    • Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
    • Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
    • Able to strategically map accounts and build value propositions Intellectually curious with a committed growth mindset
    • Embraces challenges and thrives in ambiguity 
    • Excellent written and verbal communication skills
    • Evidence of over-achievement in past experiences
    • Strong work ethic and attention to detailCompetency with Salesforce.com and GSuite
    HACKERONE VALUES

    HackerOne commits to maintaining the strong, inclusive culture we’ve built for our employees and our community of hackers. All that we do is driven by our 5 core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times.  As a team, we believe that transparency builds trust so we default to disclosure in our communications.  Each individual acts like an owner creating an environment of greater alignment and greater autonomy.  We win as a team and empower our community because together we hit harder. For more information about our values check out our blog HERE. 

    WHAT WE DO:
    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer, and is now the #1 hacker-powered security platform. Powered by the largest community of hackers on the planet, HackerOne has helped over 2,000 customer programs find and fix vulnerabilities before they could be exploited.. HackerOne is headquartered in San Francisco with offices in London, and the Netherlands.

    #LI-Remote
    #LI-PG1

    Apply Now
  • Product Designer, EMEA

    Netherlands Product
    Summary
    HackerOne is seeking a product designer to join our growing digital-first team. As a Product Designer, you know that design isn’t just about aesthetics – it’s the art of making things usable. As part of your squad, you will help to own the design process; including problem definition, vision, approach, decisions, interaction design, user research and usability testing. You'll work hand in hand with the product manager, engineers and our founders to drive the product forward.
    The ideal candidate is someone who is creative, innovative, and has the organizational skills to plan and execute initiatives designed to improve the overall product experience. You will work with product and development teams who are primarily based in the US and the Netherlands.

    Mission of the Design Team at HackerOne
    We are creating a world class user experience for our hackers and Fortune 500s. We are a diverse team who bring a human centered approach to our work by collaborating with PMs, engineers and data scientists. We work alongside the Design Language System team to ensure consistency, accessibility, and usability.

    What You Will Do

    • Work closely with product managers and engineers to design product experiences that our customers and hackers love
    • Co-own the entire design process on your squad with one other designer - from early ideation through implementation including user research, wireframes, prototypes, and detail-oriented visual designs for engineering teams
    • Present your work and the thinking behind it at weekly design critiques with the wider design team
    • Champion our growing design language system by leveraging its existing patterns and advocating for new ones to ensure consistency throughout our products
    • Develop stakeholder management skills, in expressing tradeoffs and design decisions
    • Keep your Figma files organized and collaborative; enabling other designers and engineers to easily understand where you are in a project and how they can collaborate

    Who You Are

    • 3+ years of professional UX and product design experience (Bonus: Experience working in the security space and/or on B2B, enterprise software products or two-sided marketplaces)
    • A good understanding of UX and product interaction problems
    • Awareness of of existing patterns and models
    • Designs in systems, not just elements or pages
    • Experience in conducting user interviews, usability tests and summary of findings
    • Excellent practical skills in Figma, including prototyping
    • A strong history of working with product management and development teams 
    • Great written and verbal communication and presentation skills
    • Solid front-end development understanding
    • A keen eye for the details
    • The ability to collaborate with cross-functional teams and stakeholders based on their input
    • Value feedback and open communication
    Employment at HackerOne is contingent on a clear background check.

    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    #LI-Remote
    #LI-MR1

    Apply Now
  • Regional Marketing Manager, North America

    United States Marketing
    Are you a well-rounded marketing professional who can turn strategy into execution success? Do you have a take-charge attitude and enjoy delivering memorable marketing experiences that support regional sales goals? Do you have a substantial understanding of sales-focused marketing and enterprise named account strategy development? Are you a proactive communicator who has experience building strong relationships and leading marketing programs that deliver engaging named account programs? If this sounds like you, join us and drive our growth initiatives in North American commercial markets by building a memorable prospect experience with your extended teammates in marketing and sales. This role will report directly to the Director, North American Regional Marketing. 

    Marketing at HackerOne
    BLAZE NEW TRAILS...Hacker-powered security is built on the foundation that leveraging human creativity to break things will ultimately make us stronger. The HackerOne marketing team is no different. We thrive in a fast-paced, collaborative environment. We balance creative, out-of-the-box problem solving with data-driven insights so we can fail fast and succeed faster.

    Your Journey at HackerOne

    • Create, expand, and accelerate sales opportunities through regional and named account marketing execution within the defined go-to-market strategy.
    • Identify and execute the best ways to communicate to our target audiences through multi-channel integrated campaigns, including webinars, content syndication, social media, digital marketing, trade shows, etc.
    • Work closely with Sales on pre-event and campaign preparation as well as post-campaign follow up with SDRs.
    • Adapt digital and content marketing programs to the needs of a regional sales team.
    • Work with the sales team to develop and execute account-based marketing campaigns for key accounts.
    • Collaborate with sales and the digital marketing team on which accounts to target with which programs and when. 
    • Manage the workflow and execution for demand gen campaigns and programs including webinars, trade shows, and content syndication.
    • Frequently analyze data to uncover trends and insights that will influence business decisions. Continuously test, learn and optimize to improve results.
    • Be an advocate for the sales region you support and help the rest of the marketing department understand their priorities. Develop specific tactics, offers and messages required to hit pipeline goals.
    • Be an advocate for the marketing department by helping  the sales team you support understand the marketing department's priorities and how the marketing campaigns can be used to support pipeline generation.
    • Provide input into decisions regarding sponsored event selection and partnerships in support of regional sales goals (led by the Event and Partnership team).
    • Manage and track budget spend, meet deadlines, and ensure ROI on regional marketing programs.

    Who You Are

    • 7+ years experience supporting direct sales
    • Successful track record of delivering, accelerating, and expanding enterprise B2B sales pipeline through regional marketing.
    • ABM marketing experience is highly preferred. Exemplary communication skills. This role will require effective collaboration and coordination across internal and external stakeholders.
    • Capacity to gain a deep understanding of the needs and experiences of security, development, operations, and IT managers and practitioners as well as complex buying committee processes.
    • Ability to build and manage marketing teams and sales relationships.
    • Detail-oriented and organized, able to meet deadlines. 

    • Employment at HackerOne is contingent on a background check. #LI-Remote #LI-EG1
    HackerOne Values
    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do
    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Security Analyst, APAC

    India or Singapore Customer Success
    HackerOne is looking for security-minded, customer-service oriented individuals to join the team responsible for HackerOne’s Fully Managed service offering. You will be responsible for vetting security vulnerability reports from some of the world's best hackers being submitted to Fortune 500 and other companies as part of their bug bounty programs. You will have the opportunity to work with some of the best hackers in the world and the security teams behind some of the most competitive bug bounty programs, gaining hands-on experience with thousands of vulnerabilities unique to HackerOne's customers.

    The ideal candidate will be a self-starter, a problem solver, a great communicator, and detail oriented.

    This role requires that you have both excellent communication skills to serve as the glue between the hacker community and companies running bug bounty programs, as well as the technical capacity to ensure every bug report is reproducible and provides value to each customer. This job can be performed remotely from India.

    #LI-Remote
    #LI-EG1

    Your Journey at HackerOne

    • Review incoming vulnerability reports and reproduce issues, assessing the severity and impact of each issue within the context of each organization’s threat model
    • Work with hackers to identify missing information in reports, as well as help educate the community when reports are incorrect
    • Write a brief summary for each report, including clear reproduction steps, the impact of the issue, and remediation advice
    • Coordinate with our Customer Success team and customers to ensure smooth triage workflows for any programs you work with
    • Ensure clear and efficient communication between hackers and customers
    • Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success

    Who You Are

    • Top notch communication skills: need to be able to firmly, yet politely, respond to non-issues, as well as identify legitimate issues and communicate them to security teams in an easy to understand format
    • Strong technical knowledge around web application security: ability to identify and reproduce reported vulnerabilities, as well as assess contextual risk
    • In-depth knowledge of security fundamentals, including OWASP Top 10 and other common application security vulnerabilities. The Web Application Hacker’s Handbook is a great resource to be familiar with.
    • Familiarity with and ability to calculate CVSS ratings for identified vulnerabilities based on an understanding of each customer’s threat model.
    • Familiar with vulnerability disclosure and bounty programs, including: report formatting and content, confidentiality and disclosure processes, the importance of clear and quick communication between hackers and customers, program policies, etc.
    • Ability to prioritize and organize operationally complex work, with great attention to detail
    • English fluency
    HackerOne Values

    HackerOne commits to maintaining the strong, inclusive culture we’ve built for our employees and our community of hackers. All that we do is driven by our 5 core values. We recognize that our mission is bigger than us, and therefore lead with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications.  Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people, because together we hit harder. For more information about our values check out our blog HERE.

    What We Do

    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer. HackerOne is now the #1 hacker-powered security platform, helping organizations find and fix critical vulnerabilities before they can be exploited. We partner with the global hacker community to surface the most relevant security issues of our customers before they can be exploited by criminals. Nearly 2,000 organizations, including the U.S. Department of Defense, General Motors, Google Play, Twitter, GitHub, Nintendo, Panasonic Avionics, Qualcomm, Starbucks, and Dropbox, trust HackerOne to find critical software vulnerabilities. HackerOne is headquartered in San Francisco with offices in London and the Netherlands.

    As a team, we believe in integrity, transparency, trust, collaboration and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

    Apply Now
  • Security Analyst, EMEA

    United Kingdom or Netherlands Customer Success
    HackerOne is looking for security-minded, customer-service oriented individuals to join the team responsible for HackerOne’s Fully Managed service offering. You will be responsible for vetting security vulnerability reports from some of the world's best hackers being submitted to Fortune 500 and other companies as part of their bug bounty programs. You will have the opportunity to work with some of the best hackers in the world and the security teams behind some of the most competitive bug bounty programs, gaining hands-on experience with thousands of vulnerabilities unique to HackerOne's customers.

    The ideal candidate will be a self-starter, a problem solver, a great communicator, and detail oriented.

    This role requires that you have both excellent communication skills to serve as the glue between the hacker community and companies running bug bounty programs, as well as the technical capacity to ensure every bug report is reproducible and provides value to each customer. This job can be based out of our offices in London or Groningen, or remotely from anywhere in the UK, Netherlands, Italy, Portugal, Ireland and Austria.

    #LI-Remote
    #LI-EG1

    Your Journey at HackerOne

    • Review incoming vulnerability reports and reproduce issues, assessing the severity and impact of each issue within the context of each organization’s threat model
    • Work with hackers to identify missing information in reports, as well as help educate the community when reports are incorrect
    • Write a brief summary for each report, including clear reproduction steps, the impact of the issue, and remediation advice
    • Coordinate with our Customer Success team and customers to ensure smooth triage workflows for any programs you work with
    • Ensure clear and efficient communication between hackers and customers
    • Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success

    Who You Are

    • Top notch communication skills: need to be able to firmly, yet politely, respond to non-issues, as well as identify legitimate issues and communicate them to security teams in an easy to understand format
    • Strong technical knowledge around web application security: ability to identify and reproduce reported vulnerabilities, as well as assess contextual risk
    • In-depth knowledge of security fundamentals, including OWASP Top 10 and other common application security vulnerabilities. The Web Application Hacker’s Handbook is a great resource to be familiar with.
    • Familiarity with and ability to calculate CVSS ratings for identified vulnerabilities based on an understanding of each customer’s threat model.
    • Familiar with vulnerability disclosure and bounty programs, including: report formatting and content, confidentiality and disclosure processes, the importance of clear and quick communication between hackers and customers, program policies, etc.
    • Ability to prioritize and organize operationally complex work, with great attention to detail
    • English fluency
    HackerOne Values

    HackerOne commits to maintaining the strong, inclusive culture we’ve built for our employees and our community of hackers. All that we do is driven by our 5 core values. We recognize that our mission is bigger than us, and therefore lead with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications.  Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people, because together we hit harder. For more information about our values check out our blog HERE.

    What We Do

    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer. HackerOne is now the #1 hacker-powered security platform, helping organizations find and fix critical vulnerabilities before they can be exploited. We partner with the global hacker community to surface the most relevant security issues of our customers before they can be exploited by criminals. Nearly 2,000 organizations, including the U.S. Department of Defense, General Motors, Google Play, Twitter, GitHub, Nintendo, Panasonic Avionics, Qualcomm, Starbucks, and Dropbox, trust HackerOne to find critical software vulnerabilities. HackerOne is headquartered in San Francisco with offices in London and the Netherlands.

    As a team, we believe in integrity, transparency, trust, collaboration and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

    Apply Now
  • Security Analyst, US/Canada

    United States or Canada Customer Success
    HackerOne is looking for security-minded, customer-service oriented individuals to join the team responsible for HackerOne’s Fully Managed service offering. You will be responsible for vetting security vulnerability reports from some of the world's best hackers being submitted to Fortune 500 and other companies as part of their bug bounty programs. You will have the opportunity to work with some of the best hackers in the world and the security teams behind some of the most competitive bug bounty programs, gaining hands-on experience with thousands of vulnerabilities unique to HackerOne's customers.

    The ideal candidate will be a self-starter, a problem solver, a great communicator, and detail oriented.

    This role requires that you have both excellent communication skills to serve as the glue between the hacker community and companies running bug bounty programs, as well as the technical capacity to ensure every bug report is reproducible and provides value to each customer. This job can be based anywhere in the United States or Canada.

    #LI-Remote
    #LI-EG1

    Your Journey at HackerOne

    • Review incoming vulnerability reports and reproduce issues, assessing the severity and impact of each issue within the context of each organization’s threat model
    • Work with hackers to identify missing information in reports, as well as help educate the community when reports are incorrect
    • Write a brief summary for each report, including clear reproduction steps, the impact of the issue, and remediation advice
    • Coordinate with our Customer Success team and customers to ensure smooth triage workflows for any programs you work with
    • Ensure clear and efficient communication between hackers and customers
    • Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success

    Who You Are

    • Top notch communication skills: need to be able to firmly, yet politely, respond to non-issues, as well as identify legitimate issues and communicate them to security teams in an easy to understand format
    • Strong technical knowledge around web application security: ability to identify and reproduce reported vulnerabilities, as well as assess contextual risk
    • In-depth knowledge of security fundamentals, including OWASP Top 10 and other common application security vulnerabilities. The Web Application Hacker’s Handbook is a great resource to be familiar with.
    • Familiarity with and ability to calculate CVSS ratings for identified vulnerabilities based on an understanding of each customer’s threat model.
    • Familiar with vulnerability disclosure and bounty programs, including: report formatting and content, confidentiality and disclosure processes, the importance of clear and quick communication between hackers and customers, program policies, etc.
    • Ability to prioritize and organize operationally complex work, with great attention to detail
    • English fluency
    HackerOne Values

    HackerOne commits to maintaining the strong, inclusive culture we’ve built for our employees and our community of hackers. All that we do is driven by our 5 core values. We recognize that our mission is bigger than us, and therefore lead with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications.  Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people, because together we hit harder. For more information about our values check out our blog HERE.

    What We Do

    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer. HackerOne is now the #1 hacker-powered security platform, helping organizations find and fix critical vulnerabilities before they can be exploited. We partner with the global hacker community to surface the most relevant security issues of our customers before they can be exploited by criminals. Nearly 2,000 organizations, including the U.S. Department of Defense, General Motors, Google Play, Twitter, GitHub, Nintendo, Panasonic Avionics, Qualcomm, Starbucks, and Dropbox, trust HackerOne to find critical software vulnerabilities. HackerOne is headquartered in San Francisco with offices in London and the Netherlands.

    As a team, we believe in integrity, transparency, trust, collaboration and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

    Apply Now
  • Senior Data Analyst

    Netherlands Engineering
    Remote, UK or Netherlands

    Position Summary
    HackerOne is hiring a Senior Data Analyst for HackerOne’s Data team. The data team consists of three functions: data analysts, data engineers, and data scientists. This is the first person to be hired for the data analyst function. As a data analyst at HackerOne, you will be an embedded expert in one of our product engineering teams and work alongside their team to use data to build better products.
    As a Senior Data Analyst, you will be responsible for delivery of analytics projects, tools and techniques including automated dashboards and release performance reviews. You will align business priorities with a variety of stakeholders to deliver valuable insights and communicate them to your team. You will combine broad technological expertise, deep domain knowledge, and an unquestionable dedication to business objectives to help us use data to make the internet a safer place.

    Your Journey at HackerOne

    • Your first day will start with a warm welcome and technical onboarding!
    • Your first 30 days will be focusing on getting to know fellow Hackeronies. You will join the data platform squad and the product engineering squad you’ll be deployed in and begin onboarding. You will get to explore the technology stack (Amplitude, Snowflake, Meltano, Looker, AWS, dbt) and HackerOne’s way of working.
    • Within 60 days, you’ll be able to navigate the bigger entities such as users, reports, and engagements and start to be able to pull together reports for your product engineering squad.
    • Within 90 days, you will have a strong sense of the direction and stakeholder expectations, and start to deliver insights that will help in the decision making process.
    • Your journey doesn't stop here: your Engineering Manager will work with you on your growth path towards the future of your career so you become the best version of yourself!

    Your Responsibilities

    • Manage the specification and delivery of key deliverables with Product Manager
    • Own the stakeholders relationship alongside a Product Manager
    • Manage and organize interview and research data with Product Designers
    • Manage building and updating dashboards and reports covering new and existing users
    • Report on data governance and data quality
    • Provide regular insights and recommendations on product performanceLead research on emerging / analytics tools / technologies, as well as new versions of existing software to recommend further value-adding initiatives
    • Take a practical approach to giving advice, and providing persuasive explanations of complex concepts
    • Build a strong foundation for the future expansion of data analysts team, by defining the role, processes and tool sets together with the the Data team

    Your Experience

    • Experience balancing and measuring brand and performance media
    • Practical knowledge of at least one of: Snowflake, Looker, PostgreSQL, Jupyter Notebooks
    • Working experience with product analytics tools such as Amplitude
    • Significant experience and understanding of a breadth of analytical methods (descriptive statistics, regression, probability, sampling, hypothesis testing, statistics, social research, operational research and evaluation techniques)
    Employment at HackerOne is contingent on clear a background check.

    HackerOne Values
    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do
    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    #LI-Remote
    #LI-MR1

    Apply Now
  • Senior Data Engineer

    Netherlands Engineering
    Position Summary 
    HackerOne is hiring a Senior Data Engineer to help us discover, collect, and build data solutions by architecting, modeling, and scaling our data pipelines. You'll be part of a growing, distributed data engineering team responsible for building the foundation on which HackerOne runs. You will play a key role in designing and building high performance, scalable solutions for large volumes of data. 

    As a Senior Data Engineer, you will work with a variety of stakeholders such as Product Managers, Data Analysts, and Data Infrastructure engineers to deliver challenging projects. You will combine broad technological expertise, deep domain knowledge, and an unquestionable dedication to business objectives to help us use data to make the internet a safer place.

    Mission of the Data Engineering Team at HackerOne
    Our mission is to democratize data access at HackerOne. Researchers, customers and triagers use our platform to build a safer internet for the world. We want to surface the plethora of data that HackerOne maintains to our customers and hackers, in order to help them be more successful in their security programs.

    Your Journey At HackerOne

    • Your first day will start with a warm welcome and technical onboarding!
    • Your first 30 days will be focusing on getting to know fellow Hackeronies. You will join the data platform squad and the product engineering squad you’ll be deployed in and begin onboarding. You will get to explore the technology stack (Amplitude, Snowflake, Meltano, Looker, AWS, dbt) and HackerOne’s way of working.
    • Within 60 days, you’ll be able to navigate the bigger entities such as users, reports, and engagements and start to be able to pull together reports for your product engineering squad.
    • Within 90 days, you will have a strong sense of the direction and stakeholder expectations, and start to deliver insights that will help in the decision making process.
    • Your journey doesn't stop here: your Engineering Manager will work with you on your growth path towards the future of your career so you become the best version of yourself!

    Who You Are

    • 3+ years experience developing data frameworks (preferably using Python)
    • 3+ years of using SQL for data manipulation in a fast-paced work environment
    • Experience working with various data technologies and tools such as Airflow, Snowflake, Redshift, BigQuery, Looker, AWS stack
    • Experience building and optimizing 'big data' data pipelines, architectures and data sets
    • Experience in data warehousing development and fundamentals
    • Passion for business-oriented data development
    • Strong programming skills, knowledge of algorithms, and data structures
    • Excellent verbal and written communication skills
    • Nice to have: Knowledge of AWS Sagemaker and Scikit-learn, as well as basic understanding of Data Science / ML concepts
    Employment at HackerOne is contingent on clear a background check.

    HackerOne Values
    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do
    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    #LI-Remote
    #LI-MR1

    Apply Now
  • Senior Director of Security

    United States Engineering
    Position Summary 

    HackerOne is looking for a strong leader to be our internal-facing Head of Security. The Security Team is responsible for enabling our hackers, customers, and colleagues to do amazing work while we ensure the security of their data. Our leadership believes our strong security posture must be maintained as a competitive advantage. HackerOne is looking for a leader to run the operations of the Security Team, and drive continuous improvement of HackerOne’s security posture.

    HackerOne is planning to continue to grow quickly and release a wide range of new products and features in the next few years. Seizing these opportunities will bring new security challenges with it for the Security Team to help overcome.

    You'll report to HackerOne's CISO & Chief Hacking Officer.

    HackerOne is the largest platform for ethical hacking. Our mission is to empower the world to build a safer internet, and it’s thrilling and rewarding to be a part of this. We think you’ll enjoy this role.

    Mission of the Security Team at HackerOne

    HackerOne is responsible for some of the most sensitive data out there -- unresolved vulnerability information. By keeping the platform and its data safe, the Security Team enables the amazing hacker community to do what it does best: make the internet safer.

    We believe in earning trust through a security culture of speed, simplicity, and unparalleled transparency. For example, over the past 8 years, we have disclosed every security incident, vulnerability, and near miss for public scrutiny.

    HackerOne runs a modern IT and production environment, and has a broad range of best practices and technical controls already implemented. The Security Team tracks, prioritizes and drives initiatives that extend HackerOne’s robust security posture. As a shared responsibility with Engineering, the Security Team also builds tools and solutions that let users and employees do their jobs efficiently and safely.

    #LI-Remote
    #LI-CK1

    Your Journey at HackerOne

    • Track and document top security risks to HackerOne, keeping up with industry trends and events
    • Track and drive a prioritized list of security improvements, based on risk
    • Lead and expand HackerOne’s Detection / Alerting and Response functions
    • Lead and expand HackerOne’s Data Security function
    • Implement tooling and automation as necessary
    • Be responsible for HackerOne’s third party testing efforts, including our top-tier Bug Bounty Program, Pentests, and other initiatives
    • Work cross functionally to drive security improvements as necessary (IT, Infrastructure, Compliance)
    • Solve security challenges creatively in a way that maintains robust security while enabling employees to move forward faster
    • Drive the Security program at HackerOne forward
    • Provide security domain expertise input in company and product strategy

    Who You Are

    • 15+ years experience in Security, including practitioner and leadership experience
    • Excellent at building and maintaining cross-organizational relationships including with Engineering, Product, IT, Legal and Compliance
    • Deeply convinced that transparency builds trust
    • An enabler, not a gatekeeper
    • Act with a sense of urgency to prioritize and execute in a fast moving environment
    HackerOne Values 

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    Employment at HackerOne is contingent on a background check.

    What We Do 

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Senior Manager, EMEA Commercial Sales

    United Kingdom Sales
    Remote - UK only

    POSITION SUMMARY

    HackerOne is looking for a highly driven, results/action-oriented, and collaborative sales leader
    to drive continued growth in the region. This person will recruit and develop top performers while
    formulating and executing a sales strategy for accounts in SMB and up to $1B in revenue
    across EMEA. They’ll work alongside their AE team to help companies understand the
    transformational value Hacker Powered Security can bring to their business.
    Reporting to the VP of Sales EMEA &amp; APAC, the Senior Manager will be responsible for
    managing, developing and hiring a team of high performing Commercial and SMB Sales
    Executives focusing on accounts across the region.

    WHAT WE DO

    HackerOne was started by hackers and security leaders who are driven by a passion to make
    the internet safer. HackerOne is now the #1 hacker-powered security platform, helping
    organizations find and fix critical vulnerabilities before they can be exploited. We partner with
    the global hacker community to surface the most relevant security issues of our customers
    before they can be exploited by criminals. More than 2,000 organizations, including L’Oreal,
    Ikea, Alibaba, Google, Twitter, GitHub, Cisco, Costa Coffee, and Dyson, trust HackerOne to find
    critical software vulnerabilities. HackerOne is headquartered in San Francisco, with offices in
    London, New York, and the Netherlands.
    As a team, we believe in integrity, transparency, trust, collaboration, and community. We believe
    in the positive power of hackers and work tirelessly to promote the success of our community to
    the broader, mainstream audience.

    THE TEAM

    HackerOne is building a world class sales organization based on methodologies proven to drive
    success, Command of the Message and MEDDPIC. We are company builders who aspire to
    grow both our own skills and the organizational know-how needed to scale our business. We
    live our culture and it drives our success.

    Your Journey at HackerOne

    • Onboarding at HackerOne:
    • Sales Bootcamp - a fast-track program to build your knowledge of the cyber security
    • industry and HackerOne’ leading place within it
    • Command of the Message and MEDDPICC training
    • CH1PPS - 6 week security domain expertise training lead by industry experts and
    • executive leaders

    Who You Are

    • 2+ years building and managing high performance Commercial / Mid Market sales teams
    • Experience driving and coaching outbound pipeline generation
    • Intellectually curious with a committed growth mindset
    • Passionate about selling transformation technology
    • Customer value centered approach to running your business
    Employment at HackerOne is contingent on a clear background check.

    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    #LI-Remote
    #LI-MR1

    Apply Now
  • Senior Product Analyst

    United States Product
    HackerOne is looking for a Sr. Product Analyst to support our product squads. The role will define and implement HackerOne’s product analytics practice, advise teams on quantitative and qualitative best practices, and build processes to enable squads to efficiently gather and distill key insights from product analytics. 

    This is the perfect role for someone with strong analytical skills who can operate at a tactical level while maintaining a strong connection to strategic goals and squad OKRs. 



    Your Journey at HackerOne

    • Work with product squads to define and understand key product metrics and build dashboards to monitor and evaluate outcomes 
    • Identify patterns across our product insights, synthesizing, organizing and sharing them with product squads and the broader organization
    • Evangelize product analytics and build repeatable tools and processes to support teams in product prioritization, evaluating outcomes, and building impactful products

    Who You Are

    • 4-6 years of experience as a product analyst, business analyst, or other analytical role, preferably at a fast-growing company 
    • Proven track record of building successful, repeatable processes and supporting internal teams 
    • Demonstrated ability to extract valuable insights from data, identifying patterns, and converting those into scalable best practices and standards  
    • Resourcefully gather important information, creatively use tools at your disposal, and work with colleagues to build the tools you and others need to get crucial insights on product outcomes 
    • Comfortable meeting with a variety of internal stakeholders, including executives. You know what it takes to establish trust and cultivate relationships
    • A self-starter who thrives on agency and autonomy
    • Experience with product analytics tools like Amplitude, Mixpanel, etc  
    • Experience using data analytics/visualization tools such as Looker, Tableau, MicroStrategy, or Power BI 
    • Positive attitude, flexibility, and drive to own innovation and continuous improvement
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    Employment at HackerOne is contingent on a background check.


    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    #LI-Remote
    #LI-HM1

    Apply Now
  • Senior Product Designer-Design System

    United States Product
    Position Summary

    We’re looking for a product designer whose passion for leading and evolving design systems is rivaled only by their love of continuously improving the experience for all of our users. You will help grow and maintain our existing design system but will have the opportunity to work on projects that more directly impact our end users’ experiences. In addition, you’ll help create the overall governance and contribution model for our growing design system. 

    You are a systems thinker who can see beyond the individual component and instead see how they fit together. You are a great communicator who can articulate the rationale behind design decisions to your fellow designers and engineers. You understand that flexibility is key to a successful design system but must be balanced with proper consistency. You believe accessibility is paramount to an equitable user experience and that it must be built into the DNA of all our design solutions.

    Mission of the Design Team at HackerOne

    Reach the north star! We are creating a world-class user experience for our hackers and programs.

    #LI-Remote
    #LI-CK1

    Your Journey at HackerOne

    • By Day 30: 
    • You will work with our design team and engineers to design and iterate on our existing design language system
    • You dream, live, breathe and think in light and dark mode
    • You will design accessible and inclusive WCAG-compliant design system elements 
    • You will lead and contribute to weekly design critiques with designers and engineers and incorporate the team’s feedback in a collaborative design process
    • You understand how to code (HTML, CSS, javascript) and understand the tradeoffs of engineers who are executing the DLS components
    • Work with stakeholders to track and prioritize UX debt, accessibility issues, or other bugs that may arise 
    • By Day 60:
    • You are comfortable delivering pixel-perfect mockups and components from start to finish
    • You are comfortable pairing with engineers to build new components and patterns
    • You work closely with design and engineering to update existing components and patterns based on feedback use cases
    • You are confident in pushing code and participating in code reviews
    • You think holistically and systematically about how components serve multiple user types simultaneously 
    • You will own and create detailed specifications and write documentation and guidelines on how components, styles, and patterns are applied in products and code
    • By Day 90 and Beyond: 
    • You will own and design scalable systems and frameworks with a focus on long-term durability
    • You can code some DLS components yourself or feel confident pushing code to Storybook
    • You will help the team conduct user research and evaluate the usability of design solution
    • You understand the product design process and can help up and step to work on product features when necessary

    Who You Are

    • You have 5-7 years of professional UI/UX or product design experience
    • You are a strong collaborator who loves tackling complex challenges together. You’re happy to take the lead or play a supporting role as necessary
    • You have a passion for Figma. You know all the ins and outs and best practices around building and maintaining components and libraries to support our growing design team
    • You have experience with medium to large-size design systems
    • You live HackerOne values
    • You value feedback and open communication
    • You have a keen eye for detailed product design
    • You may have front-end development experience
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    Employment at HackerOne is contingent on a background check.


    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Senior Product Manager

    Netherlands Product
    Position Summary 
    HackerOne is seeking a Senior Product Manager who is technical, self-motivated, and detail-oriented. Successful candidates for this role will have a track record of effectiveness in cross-functional leadership, communication, and collaboration. 

    You will own key areas of the product as you drive product strategy, vision, and innovation in your domain. You will work hand in hand with our executive leadership, engineers, designers, and other key cross-functional partners and stakeholders to deliver impactful advances in the product that drive key business results. 

    You have a knack for identifying problems, articulating the value proposition, and building consensus around your vision with internal and external stakeholders. 

    Mission of the Product Management Team at HackerOne
    The HackerOne Product Team executes the product vision and strategy to unlock the power of human intelligence and talent to create a more secure internet. As part of the Delivery Excellence team you will be raising the bar on how HackerOne delivers their services to customers.
    Your Journey at HackerOne HackerOne is expanding its portfolio to capture exciting new opportunities in the market while also addressing our customers’ most pressing security needs. You will work with a cross-functional team to define our strategy and deliver the next generation of technology to innovate and deliver best-in-class security solutions across organizations of all sizes, across industries, and in both private and public sector scenarios.


    Your Responsibilities Will Include

    • Your responsibilities will include: Define and execute product roadmap for your domain, in alignment with overall product vision, strategy, and roadmap
    • Understand the competitive landscape to identify market trends, key underserved customer needs, and new opportunities
    • Collaborate with all relevant internal and external stakeholders to discover, organize, and prioritize prospective new capabilities and solutions for your product domain
    • Adopt a mindset of product iteration through analytical experiments and calculated risks
    • Partner with key stakeholders in the organization to position and launch winning product go-to-market strategies
    • Work with designers to create product experiences that users love
    • Actively engage with Customer and Hacker Success teams and Marketing to ensure successful product launches and adoption
    • Develop familiarity with information security, vulnerability disclosure, bug bounty, hacker community and culture, vulnerability management, and other domain areas
    • Empathize with your target users to identify their pain points and use this lens to create delightful user experiences
    • Become an expert in hacker-powered security, ready to discuss and demonstrate technical details with developers, designers, support engineers, and customers on a daily basis

    Who You Are

    • 8+ years experience in product management at a fast-growing software company
    • Track record of success delivering products and features that drive business results
    • Technical background particularly working with web and cloud-based platforms
    • B2B experience
    • Experience working with Enterprise customers and the corporate tooling they use
    • Experience working with Agile Software methodology
    • Analytical mindset and experience with A/B testing and experimentation techniques
    • Competitive and market intelligence research skills 
    • Strong history working with design and development teams
    • Positive, collegial, professional, inclusive and team-oriented demeanor
    • Demonstrable communication and presentation skills
    • Prior experience and success leading cross-functional teams remotely
    • Preferred Qualifications Bachelor’s degree - especially in a scientific or technical discipline
    • Master’s degree -  MBA or a Master of a scientific or technical discipline
    • Prior track record in rapidly scaling product adoptionDomain experience with security products or services

    Employment at HackerOne is contingent on a background check.

    HackerOne Values
    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do
    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    #LI-Remote
    #LI-MR1

    Apply Now
  • Senior Software Engineer - Full Stack

    United States Engineering
    Position Summary 

    At HackerOne, we’re on a mission to empower the world to build a safer internet. We’re a growing engineering team with an outsized impact, and we’re looking for a Software Engineer to help us innovate and propel our platform forward. As Senior Software Engineer, you will work with your squad on a variety of challenging and exciting projects. You are a collaborative and effective software engineer as well as a team member. You will work with other engineers at many different levels to gain experience quickly and build delightful features and products for our community, as well as the thousands of companies who trust HackerOne with their cybersecurity posture.

    No security engineering experience? Not a blocker.
    No hacking experience? No problem.

    We are first and foremost product engineers. Digging deep to our core, we are engineers who believe that skillsets are meant to be grown. We don’t need to seek unicorns because we grow into them. Your work will contribute directly to the success of our company, and we are excited to meet you!

    Millions of users like researchers, customers and triagers use the HackerOne platform daily to build a safer internet for the world. Our mission is to create quality software and impactful products that help our users to be more successful.

    #LI-Remote
    #LI-CK1

    Your Journey at HackerOne

    • For the first 30 days, you'll be onboarded onto our team, getting familiar with our tools, stack, mission, and most importantly your team. Exploration begins and doesn’t stop. By 60 days, you’ll have been eased into our wider ecosystem of rotations and tech leadership. You’ll have confidence to take on any project work within the team. By 90 days you’ll have completed your first stint as a technical project lead and surprised you’ve only been here for 3 months! 
    • At HackerOne we believe in dual engineering career paths. Management is a lateral move, not a promotion. We believe in the ability to explore both paths and -- more importantly -- change your mind if one or the other is not a right fit.
    • As part of a small team that punches far above its weight, you’ll get to dive into new product innovation and interesting technical constraints that come with being in the security space, while balancing user delight and satisfaction.
    • We’re big on ownership, so we embrace strong collaboration and the ability to influence how we do things.

    Who you are

    • 5+ years experience with building enterprise web applications; Note: years in industry is a rough proxy for impact and experience. It’s not about how long you’ve been doing what you’re doing. It’s about what experience you bring to the table.
    • Successful track record of shipping projects quickly with multiple dependencies across technical and non-technical teams
    • Excellent team player with strong communication skills
    • Comfortable collaborating with stakeholders to understand requirements
    • Ability and willingness to consistently make culture choices that positively impact all of engineering

    Optional

    • Experience with any technologies in our main stack: PostgreSQL, Rails, React, Apollo, GraphQL
    • Experience or exposure to typical Data Infrastructure technologies in any part of the pipe like: FiveTran, Snowflake, Kibana, Airflow, AWS
    • Exposure to or willingness to learn about the local boba ecosystem
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    Employment at HackerOne is contingent on a background check.


    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Senior Software Engineer-Backend

    United States Engineering
    Position Summary 

    At HackerOne, we’re on a mission to empower the world to build a safer internet. We’re a growing engineering team with an outsized impact, and we’re looking for a Software Engineer to help us innovate and propel our platform forward. As Senior Software Engineer, you will work with your squad on a variety of challenging and exciting projects. You are a collaborative and effective software engineer as well as a team member. You will work with other engineers at many different levels to gain experience quickly and build delightful features and products for our community, as well as the thousands of companies who trust HackerOne with their cybersecurity posture. 

    No security engineering experience? Not a blocker.
    No hacking experience? No problem. 

    We are first and foremost product engineers. Digging deep to our core, we are engineers who believe that skillsets are meant to be grown. We don’t need to seek unicorns because we grow into them. Your work will contribute directly to the success of our company, and we are excited to meet you! 

    This particular software engineering position will reside on a Payments Engineering Team. The Payments Engineering Team’s mission is to enable HackerOne to move money between customers and hackers in a compliant, flexible, and safe manner.

    #LI-Remote
    #LI-JR1

    Your Journey at HackerOne

    • For the first 30 days, you'll be onboarded onto our team, getting familiar with our tools, stack, mission, and most importantly your team. Exploration begins and doesn’t stop 
    • By 60 days, you’ll have been eased into our wider ecosystem of rotations and tech leadership. You’ll have confidence to take on project work within the team 
    • By 90 days you’ll have completed your first stint as a technical project lead and surprised you’ve only been here for 3 months! 
    • At HackerOne we believe in dual engineering career paths. Management is a lateral move, not a promotion. We believe in the ability to explore both paths and -- more importantly -- change your mind if one or the other is not a right fit
    • As part of a small team that punches far above its weight, you’ll get to dive into new product innovation and interesting technical constraints that come with being in the security space, while balancing user delight and satisfaction
    • We’re big on ownership, so we embrace strong collaboration and the ability to influence how we do things

    Who You Are

    • 5+ years experience with building enterprise web applications; (Note: years in industry is a rough proxy for impact and experience. It’s not about how long you’ve been doing what you’re doing. It’s about what experience you bring to the table)
    • Experience with Ruby on Rails, relational databases, API design, and writing technical documentation
    • Successful track record of shipping projects quickly with multiple dependencies across technical and non-technical teams
    • Excellent team player with strong communication skills
    • Comfortable collaborating with stakeholders to understand requirements
    • Ability and willingness to consistently make culture choices that positively impact all of engineering
    • Experience in payment systems would be an asset but not essential
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    Employment at HackerOne is contingent on a background check.


    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.



    Apply Now
  • Senior Solutions Architect, EMEA

    United Kingdom Customer Success
    HackerOne is looking for a Senior Solutions Architect to join our team and help some of our largest customers secure their products! This is the perfect role for someone who knows cybersecurity, has deep knowledge of common security vulnerabilities, and enjoys helping others level up their knowledge. Architects own the technical delivery, implementation, and advisory components of our customer success team. They work closely with some of our largest customers, helping plan, launch, and run amazing bug bounty and vulnerability disclosure programs. WE work directly with our customers to ensure that their bug bounty programs are successful and driving meaningful results for their security teams.

    This is a post-sale role inside HackerOne's Customer Success department. The job can be performed on-site from our office in London and Groningen (The Netherlands) and also remotely from anywhere in the UK, Netherlands, and many other European Nation member states.

    #LI-Remote
    #LI-EG1

    Your Journey at HackerOne

    • Use your security expertise to help customers initiate, plan, launch and operate bug bounty and vulnerability management programs
    • Work with customers of all skill levels, from customers who have never done a bug bounty before, to industry veterans
    • Interview customers to understand their threat model and attack surface and translate this into a technical account plan
    • Help customers define scope and a test plan that will drive the results they're looking for
    • Source hackers with talents that match the unique characteristics of the customer's attack surface
    • With our Community team, source hackers with talents that match the programs you help operate
    • Educate and consult with customers on the security issues they encounter through their program
    • Break down complex security concepts to customers with various levels of security experience
    • Monitor the health of customer programs to ensure they are getting the maximum value from their program, and that they’re set up to keep hackers engaged and finding vulnerabilities
    • Ability to proactively identify areas for improvement within customers organisations through consultative discovery activities and translate them into scoped activities that can be delivered by our team
    • Use your security expertise to identify and execute new process improvements, playbooks, and shared tooling that increase the program success rate and make scalable improvements across the Customer Support team
    • Take feedback from customers and work with product/engineering to develop our product feature roadmap
    • Use your security expertise to provide input to product and engineering on potential new features, prototype designs, etc.
    • Support our Program Managers (Customer Success Managers) and other parts of the organization by handling escalations that require technical and security expertise

    Who You Are

    • 3+ years of application security experience, understand security fundamentals and common vulnerabilities (e.g. OWASP Top 10)
    • 3+ years of customer-facing or consulting experience (Some of this should include helping non-technical stakeholders understand security topics)
    • Excellent verbal and written English communication skills, and the ability to demonstrate empathy with multiple audiences
    • An advocate for both hackers and customers and will need to appropriately influence and push back when needed to help both be successful
    • Experience with security client engagements, e.g., pentesting, security consulting, vulnerability management, etc.
    • You are keen on adopting best practices from the best in the world, while also relentlessly innovating to bring security into the modern, digital-first era
    • Alignment with HackerOne’s values: start with integrity, default to disclosure, act like an owner, succeed as a team, and empower our community
    • Ability to prioritize and organize a technically complex portfolio of work, with great attention to detail
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Solutions Architect, APAC

    India or Singapore Customer Success
    HackerOne is looking for a Senior Solutions Architect to join our team and help some of our largest customers secure their products! This is the perfect role for someone who knows cybersecurity, has deep knowledge of common security vulnerabilities, and enjoys helping others level up their knowledge. Architects own the technical delivery, implementation, and advisory components of our customer success team. They work closely with some of our largest customers, helping plan, launch, and run amazing bug bounty and vulnerability disclosure programs. WE work directly with our customers to ensure that their bug bounty programs are successful and driving meaningful results for their security teams.

    This is a post-sale role inside HackerOne's Customer Success department. The job can be performed remotely from India or Singapore

    #LI-Remote
    #LI-EG1

    Your Journey at HackerOne

    • Use your security expertise to help customers initiate, plan, launch and operate bug bounty and vulnerability management programs
    • Work with customers of all skill levels, from customers who have never done a bug bounty before, to industry veterans
    • Interview customers to understand their threat model and attack surface and translate this into a technical account plan
    • Help customers define scope and a test plan that will drive the results they're looking for
    • Source hackers with talents that match the unique characteristics of the customer's attack surface
    • With our Community team, source hackers with talents that match the programs you help operate
    • Educate and consult with customers on the security issues they encounter through their program
    • Break down complex security concepts to customers with various levels of security experience
    • Monitor the health of customer programs to ensure they are getting the maximum value from their program, and that they’re set up to keep hackers engaged and finding vulnerabilities
    • Ability to proactively identify areas for improvement within customers organisations through consultative discovery activities and translate them into scoped activities that can be delivered by our team
    • Use your security expertise to identify and execute new process improvements, playbooks, and shared tooling that increase the program success rate and make scalable improvements across the Customer Support team
    • Take feedback from customers and work with product/engineering to develop our product feature roadmap
    • Use your security expertise to provide input to product and engineering on potential new features, prototype designs, etc.
    • Support our Program Managers (Customer Success Managers) and other parts of the organization by handling escalations that require technical and security expertise

    Who You Are

    • 3+ years of application security experience, understand security fundamentals and common vulnerabilities (e.g. OWASP Top 10)
    • 3+ years of customer-facing or consulting experience (Some of this should include helping non-technical stakeholders understand security topics)
    • Excellent verbal and written English communication skills, and the ability to demonstrate empathy with multiple audiences
    • An advocate for both hackers and customers and will need to appropriately influence and push back when needed to help both be successful
    • Experience with security client engagements, e.g., pentesting, security consulting, vulnerability management, etc.
    • You are keen on adopting best practices from the best in the world, while also relentlessly innovating to bring security into the modern, digital-first era
    • Alignment with HackerOne’s values: start with integrity, default to disclosure, act like an owner, succeed as a team, and empower our community
    • Ability to prioritize and organize a technically complex portfolio of work, with great attention to detail
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Staff Software Engineer

    United States Engineering
    Position Summary 

    As Staff Software Engineer, you will work with Product Managers and Designers to be the technical lead for a variety of challenging projects. When you are not leading a project, you are a collaborative and effective software engineer and team member. You will interact with one of the most vibrant communities of security researchers and hackers in the world, and use this experience to build delightful features and products for them, as well as the thousands of companies who trust HackerOne with their cybersecurity posture.

    As Staff Engineer, you combine broad technological expertise, deep domain knowledge, and an unquestionable dedication to business objectives as you intersect with the engineering organization. You seek leadership responsibilities, identify and spearhead new initiatives, and make systematic improvements to technical weaknesses they find in their squad’s codebases, and in shared codebases across the company.

    #LI-Remote
    #LI-CK1

    Your Journey at HackerOne

    • Your day will start with a warm welcome in the office and get your tools to start!
    • Your first 30 days will be focusing on getting to know our HackerOnies. You will join your new squad and being onboarding - get to learn the technology stack (Ruby on Rails + GraphQL + ReactJS + many more)
    • Within 60 days, you will have committed a bunch of code to our repositories and will start developing a knack for being a fast and effective software engineer on our codebase.
    • Within 90 days, you will start getting ready to lead your first project as Staff Software Engineer - you will have branched out and talked to Sales, Marketing and various other functions, and developed a good sense of cross-functional collaboration and communication.
    • Beyond 90 days, you will be a fully-fledged software engineer.

    Who You Are

    • You are at first a tech-savvy person who likes to work with people and teams
    • Help build a team and cultivate innovation. Drive cross-collaboration and execution of projects across multiple teams
    • 8+ years of open source development within SAAS environment
    • You know how to make a strong impact on a company level
    • Champion new initiatives around architectural improvements
    • Coordinate efforts around new initiatives with senior engineers, product managers, and act as team lead in defining activities of others when needed
    • Inspire, mentor, and facilitates other engineers to be successful
    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    Employment at HackerOne is contingent on a background check.


    What We Do

    HackerOne empowers the world to build a safer internet by giving organizations access to the largest, global community of highly skilled ethical hackers. Armed with an extensive database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across industries and attack surfaces. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. HackerOne was ranked fifth on the Fast Company World’s Most Innovative Companies list for 2020.

    Apply Now
  • Strategic Partnerships Manager - Community

    United States Community
    Position Summary 
    HackerOne is seeking an energetic and self-motivated community or marketing expert to join our growing global Community Team. The Strategic Partnerships Manager will be focused on building established strategic relationships with partnering platforms, non-profit organizations or cybersecurity programs, conferences, and subject matter experts. The Strategic Partnerships Manager will be an important piece to maintaining long-standing relationships with our top community-focused partnerships. 

    In this role, you will help define and lead strategic programs to benefit HackerOne’s Education and Community initiatives; managing business goals, ensure operational excellence, and help define future strategy for the programs. As part of this role, your responsibilities will include helping the hacker community to organize local events as part of the ambassador program, as well as developing a university sponsorship program to help students to get started in bug bounty. This is a net-new position at HackerOne and you will have the opportunity to define strategy and develop processes. 

    Hacker-powered security is built on the foundation that leveraging human creativity to break things will ultimately make us stronger. The HackerOne Community team is no different. We thrive in a fast-paced, collaborative environment and are passionate about our global hacker community. Read more about these programs and our team here!

    This position will report to the Senior Manager, Community Programs, and is located remotely in the United Kingdom, Netherlands, or the United States. 

    Mission of the Community Team at HackerOne

    • The Community Team’s mission is to ensure that HackerOne is the #1 source of education, support, and financial opportunity for our global hacker community. 

    Your Journey at HackerOne

    • This role is integral in achieving HackerOne’s Community growth, retention, support and education strategies. Championing our hackers is the heart and soul of our Community Team, and this role will be integral to the success and empowerment of our global hacker community. 

    • Build strategic relationships with Education and Community partnering organizations; promoting shared experiences and cross-community value drivers between HackerOne and partner companies
    • Maintain direct and active relationships with existing partners, including proactively resolving issues, identifying alignment with partners’ business needs, and serving as an internal and external advocate
    • Research and vet key industry conferences, partnerships, and strategic sponsorship opportunities in alignment with HackerOne’s values and community goals
    • Build a pipeline of potential partnerships and initiate contact and negotiations with decision makers within those spaces
    • Analyze, identify, communicate, and execute opportunities to enhance and expand existing partner programs to deliver additional value
    • Day-to-day oversight and management of our Brand Ambassador Program growth; enhancing processes and playbooks to better support our BAPs in facilitating events in alignment with our partnership strategy
    • Finalize operational and contracting details with prospective partners through collaboration with Legal and Finance teams
    • Develop methods, tools and scorecards for systematically measuring the impact and contribution of alliances and tracking ROI
    • Ongoing management budget alignment and tracking for sponsorship and partnership initiatives 
    • Support the Community Team on various initiatives, such as h@cktivitycon, speaking engagements, live hacking events or other hacker-facing projects
    • Travel required in alignment with conference and live-hacking schedules, estimated no more than 50% 

    Who you are

    • 5+ years of marketing, project management or community management experience, business development or strategic partnerships experience in security, educational or related industry 
    • Bachelor’s degree required
    • A self-directed, action-oriented individual with an aptitude and desire to work in a fast-paced startup environment
    • Excellent written communication and presentation skills
    • Excellent interpersonal skills and ability to work effectively with a wide range of individuals and leaders across the organization
    • Expert ability to build and maintain a diverse network of contacts and partner relationships
    • Ability to analyze and solve problems, perform complex tasks and prioritize multiple projects
    • Must be an organized individual who is a strong collaborator, who can leverage cross-functional relationships to build and drive hacker success
    • Naturally curious, investigative, and expert experimenter
    • Outstanding time management skills and ability to manage multiple projects with tight deadlines
    • Experience with Asana or other project management platforms preferred
    • The Community team has an expansive list of shared initiatives; the right candidate will thrive in a team-driven, collaborative environment.  
    Employment at HackerOne is contingent on a background check.

    HACKERONE VALUES
    HackerOne commits to maintaining the strong, inclusive culture we’ve built for our employees and our community of hackers. All that we do is driven by our 5 core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times.  As a team, we believe that transparency builds trust so we default to disclosure in our communications.  Each individual acts like an owner creating an environment of greater alignment and greater autonomy.  We win as a team and empower our community because together we hit harder. For more information about our values check out our blog HERE

    WHAT WE DO
    HackerOne was started by hackers and security leaders who are driven by a passion to make the internet safer, and is now the #1 hacker-powered security platform. Powered by the largest community of hackers on the planet, HackerOne has helped over 2,000 hacker programs find and fix vulnerabilities before they could be exploited. HackerOne is headquartered in San Francisco with offices in London, and the Netherlands.

    As a team, we believe in integrity, transparency, trust, collaboration and community. We believe in the positive power of hackers and work tirelessly to promote the success of our community to the broader, mainstream audience.

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    #LI-HM1

    Apply Now