Position Summary 

HackerOne is seeking an energetic and self-motivated community or customer success expert to join our growing global Community Team. The Hacker Success Manager is a part of a dedicated team responsible for hacker relationships, coordinating and monitoring their success, support and advocacy both on and off-platform. Each Hacker Success Manager has a dedicated portfolio of hackers within our global community which they manage throughout their journey at HackerOne. 

Within this portfolio, they will be those hacker’s dedicated advocates to help support, monitor and increase engagement and connect hackers with new opportunities. They are also responsible for gathering feedback from hackers and working with internal HackerOne teams to improve the hacker experience and product suite. This HSM will focus on a cohort of hackers in the earlier stages of their bug bounty journey on HackerOne. 

The Hacker Success Management team crafts great hacker experiences by being our hackers’ most trusted advocates. This growing team is new to HackerOne and ideal candidates will be strategic, energetic and self-motivated. 

Hacker-powered security is built on the foundation that leveraging human creativity to break things will ultimately make us stronger. The HackerOne Community team is no different. We thrive in a fast-paced, collaborative environment and are passionate about our global hacker community.

This position will report to the Manager of the Hacker Success Program and is located remotely in the United States or Canada.

Mission of the Community Team at HackerOne

The Community Team’s mission is to ensure that HackerOne is the #1 source of education, support, and financial opportunity for our global hacker community. 

Your Journey at HackerOne

This role is integral in achieving HackerOne’s Community growth, retention, support and education strategies. Championing our hackers is the heart and soul of our Community Team, and this role will be integral to the success and empowerment of our global hacker community. 

• Work with a dedicated portfolio of hackers to customize and manage their entire journey on HackerOne, including tracking and monitoring activity, helping to drive engagement and connecting hackers to the right opportunities at the right time

• You will be these hacker’s biggest champion, both internally within the organization and externally

• Help these hackers with mediations or related issues, driving for mutually beneficial resolutions

• Help to build growth goals and core milestones for hackers within your portfolio, monitoring progress and providing support and targeted points within a hacker’s journey

• Monitor hacker’s internal and external experiences on applicable forums, such as public slack workspaces, Discord, Twitter, etc. to help guide them towards and celebrate successes

• Serve as liaison between hackers and HackerOne internal departments (sales, product, engineering, marketing, etc.) in order to ensure that all milestones and requirements are met

• Contribute to the refinement of the HackerOne Hacker Success methodology, continuing to build strategy and process improvements

• When applicable, train hackers on the HackerOne product set and ensure they are set up for success when interacting with customers

• Deliver data-driven benchmarking, insights and recommendations aimed at growing a hacker’s connections and engagement on our platform

• Champion product features on behalf of hackers and participate in product discussions

• In addition to maintaining a manageable cohort of hackers on a 1:1 basis, you will also be responsible for maintaining communication forums that reach a broad spectrum of the community (e.g. Discord)

• Work with a group of moderators to monitor and improve behavior of big communites

• Look for improvements in the Discord server to make it more appealing for hackers to join and participate

• Support the Community Team on various initiatives, such as h@cktivitycon, speaking engagements, live hacking events or other hacker-facing projects

• Ability to travel, around 10–15%, as required

Who you are 

• 5+ years of customer service or community management experience, ideally within the security industry

• Must be an organized individual who is a strong collaborator, who can leverage cross-functional relationships to build and drive hacker success 

• Self-directed, action oriented individual with an aptitude and desire to work in fast-paced startup environment

• Excellent written communication and presentation skills

• Excellent interpersonal skills and ability to work effectively with a wide range of individuals and leaders across the organization

• Ability to analyze and solve problems, perform complex tasks and prioritize multiple projects

• Naturally curious, investigative, and positively challenge status-quo 

• Outstanding time management skills and ability to manage multiple projects with tight deadlines

• Experience with Gainsight and Discord or other customer management platforms preferred

• Experience with Asana or other project management platforms preferred

• HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

What We Do

HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines the most creative human intelligence with the latest artificial intelligence to reduce threat exposure at all stages of the software development lifecycle. From meeting compliance requirements with pentesting to finding novel and elusive vulnerabilities through bug bounty, HackerOne’s elite community of ethical hackers helps organizations transform their businesses with confidence. HackerOne has helped find and fix more vulnerabilities than any other vendor for brands including Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S Department of Defense. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

HackerOne is Digital First

Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

#LI-Remote

#LI-HM1

HackerOne has been leading the Hacker-Powered Security category for years. Now, Hackerone is driving its platform strategy and enterprise GTM model forward. As we invest in our partnership with SLED (State, Local, and Education), we are looking for a Sr. Account Executive to further expand our presence in this sector. 

You will be a key player in HackerOne's sales organization, focused on building a pipeline and driving new business growth within the State, Local, and Education markets. Your responsibilities will include nurturing and strengthening relationships with vital clients and stakeholders in the SLED sector. 

This is a remote position based in the West region, and you'll report directly to our VP of Public Sector. Travel is required.

Mission of the Sales Team at HackerOne:

HackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPICC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business.

Our mission, as the Public Sector team, is to reduce threat exposure and empower organizations with security solutions. In the SLED sector, we work closely with state, local, and education institutions to enhance their cybersecurity posture.

Your Journey at HackerOne:

• You will undergo a comprehensive onboarding program to become familiar with our culture, products, and processes.

• In your first 30 days, you'll become acquainted with our products and services and start building relationships with existing clients. 

• Over the first 60 days, you'll identify opportunities and develop a sales strategy for the SLED sector.

• Your career path may lead to broader responsibilities within our sales organization or specialized roles in key sectors.

• Your role will have a significant impact on our mission to enhance security in the State, Local, and Education sector. You will be instrumental in driving revenue growth and fostering strong client relationships.

Responsibilities:

• Develop and execute a strategic sales plan for the State, Local, and Education sector.

• Identify and pursue new business opportunities within the sector.

• Build and maintain strong relationships with key clients and stakeholders.

• Collaborate with cross-functional teams, including marketing and product development, to achieve sales goals.

• Provide regular sales reports and forecasts to the leadership team.

• Stay updated on industry trends and the competitive landscape for growth opportunities.

Who You Are:

• 10+ years of proven experience in developing and executing sales plans.

• Direct experience with outbound selling within the SLED (State, Local, and Education) sector.

• Cyber security experience, and experience calling on CISOs.

• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment.

• Strong relationship management skills with a track record of building and maintaining lasting relationships with key clients and stakeholders.

• Excellent communication, negotiation, and presentation skills. 

• Proven experience in business development, client relationship management, and strategic thinking.

• Commitment to staying updated on industry trends, regulations, and the competitive landscape, with a focus on identifying growth opportunities.

• Ability to travel 30% within the SLED sector.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

What We Do

HackerOne pinpoints the most critical security flaws across an organization’s attack surface with continual adversarial testing to outmatch cybercriminals. HackerOne’s Attack Resistance Platform blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to reduce threat exposure and empower organizations to transform their businesses with confidence. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

HackerOne is Digital First

Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

#LI-Remote

#LI-KL1

Security Analyst, Technical Services

HackerOne is seeking a dynamic individual with a passion for Information Security to join our Technical Services team. As a Security Analyst, you will gain hands-on technical experience and exposure to some of the world’s best hackers while delivering high-impact vulnerabilities to the top bug bounty programs in the industry.

This role requires excellent communication skills, intellectual curiosity and drive to acquire the technical skills you’ll need to ensure every valid bug report is reproducible and provides value to HackerOne customers. 

For AMER: This job reports to a Manager in-region and can be based anywhere within the United States or Canada.

Your Journey at HackerOne

• Evaluate assigned vulnerability reports submitted by hackers to determine the validity, risk and severity to HackerOne customers

• Collaborate with hackers to address missing information from reports as well as educate the HackerOne community members when reports are invalid

• Compose a technical summary for each valid report that includes clear and concise details regarding the impact, steps to reproduce and remediation advice

• Ensure clear and efficient communication between hackers and customers

• Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success

Who You Are

• Proven experience with vulnerability disclosure and bug bounty (experience managing a bug bounty program is a plus but not required)

• Strong technical knowledge of OWASP top 10

• Comfortable using security testing tools including Burpsuite 

• Excellent written and verbal communication skills

• Experience using frameworks such as CVSS

• Self-motivated and able to manage your time and energy output while maintaining a consistent and sustainable operational rhythm

• English fluency

• HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

What We Do

HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines the most creative human intelligence with the latest artificial intelligence to reduce threat exposure at all stages of the software development lifecycle. From meeting compliance requirements with pentesting to finding novel and elusive vulnerabilities through bug bounty, HackerOne’s elite community of ethical hackers helps organizations transform their businesses with confidence. HackerOne has helped find and fix more vulnerabilities than any other vendor for brands including Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S Department of Defense. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

HackerOne is Digital First

Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

#LI-Remote

#LI-HM1

HackerOne has been leading the Hacker-Powered Security category for years. Now, Hackerone is driving its platform strategy and enterprise GTM model forward. We are looking for a relationship building and highly motivated Senior Account Executive to help us.

The Senior Account Executive will focus on New Business bookings within our Enterprise segment (greenfield accounts with revenues over $1B) through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have strong technical knowledge, the ability to effectively communicate over the phone, through email and face-to-face, and shown success in operating with fast-paced sales cycles.  

HackerOne offers a clear career path with plenty of opportunities to learn and grow. This position will report to the Director of North America Enterprise Sales.  The position is based remotely in the Southeast region. 

If you are looking for a role with significant impact across an organization, and the opportunity to shape the future of cybersecurity, then this position is for you!

The Mission of the Sales Team at HackerOne 

HackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPICC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business. The sales team is a group of collaborative, hard working and motivated individuals, we leave our egos at the door and support each other in continuous development.

Your Journey at HackerOne

• Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training

• Responsible for high velocity full sales cycle from lead to close

• Meet and exceed monthly, quarterly and annual sales quotas

• Territory development skills and ability to generate and qualify customer leads

• Conduct online and in person presentations and demonstrations of the HackerOne platform

• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs

• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges

• Use Salesforce.com for lead, account, and opportunity management

• Maintain an accurate monthly and quarterly sales forecast

• Properly transition new customers to our Customer Success teamBring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

• Presidents club for top performers

  
  

Who You Are

• 5+ years of net new enterprise software or web technologies sales experience selling to a technical audience (experience in the Internet security market is a plus)

• Experience selling to C-suite leaders; understanding their business objectives and positioning solutions as key contributors to their success

• Ability to manage a strong sales process using both in person and online presentation tools

• Experience working in an environment that uses Command the message and MEDDPICC as their core sales methodologies

• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment

• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs

• Demonstrates a proactive and results-driven mindset, taking ownership of tasks with a sense of urgency and displaying a high degree of autonomy

• Experience in working and leading virtual sales teams to close business

• Competency with Salesforce.com, Google Apps, MS Office

• Experience being self-motivated to perform at the highest level when working remotely

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

What We Do

HackerOne closes the security gap between what organizations own and what they can protect. HackerOne's Attack Resistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.

HackerOne is Digital First

Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

Based in US or Canada- Remote

Position Summary

As Staff Software Engineer, you will work with Product Managers, Designers and Principal Engineers  to be the technical lead for a variety of challenging projects. When you are not leading a project, you are a collaborative and effective software engineer and team member. You will interact with one of the most vibrant communities of security researchers and hackers in the world, and use this experience to build delightful features and products for them, as well as the thousands of companies who trust HackerOne with their cybersecurity.

As Staff Engineer, you will join the team working on the HackerOne Pentest product, that allows companies to leverage the vast pentesting experience of our hacker community. HackerOne was recently named as a leader in GigaOm’s ‘Penetration Testing as a Service (PTaaS) Radar’ report. To bolster this position, there will be plenty of challenging projects for the engineering squads working in this product area.

As Staff Engineer, you combine broad technological expertise, deep domain knowledge, and an unquestionable dedication to business objectives as you intersect with the engineering organization. You seek leadership responsibilities, identify and spearhead new initiatives, and make systematic improvements to technical weaknesses you find in your squad’s codebase, and in shared codebases across the company.

Your Journey at HackerOne

• Your first day will start with a warm welcome during our company onboarding day. Your laptop will have been shipped to you. After the onboarding day, you will be set up and ready to go!

• Your first 30 days will be focused on getting to know our HackerOnies. You will join your new squad and begin engineering onboarding - getting to know the technology stack (Ruby on Rails + GraphQL + Apollo + ReactJS + many more)

• Within 60 days, you will have committed a bunch of code to our repositories and will start developing a knack for being a fast and effective software engineer on our codebase.

• Within 90 days, you will have led your first engineering project and will start onboarding for the Tech Lead role. In this role, you will be the main point of contact for the Product Manager and Designer on your squad to provide input on technical viability of solutions that are under consideration.

• Beyond 90 days, you will be a fully fledged software engineer and ready to take on the Tech Lead role in the Assessments squad.

Who You Are

• 8+ years of (open source) development experience within a SAAS environment.

• Exhibits excellent collaboration with individuals and teams, leveraging your passion for technology to foster a culture of innovation.

• Possesses the ability to cultivate and nurture high-performing teams, driving innovation through effective cross-functional collaboration. Your expertise ensures the successful execution of projects spanning multiple departments.

• Proven track record of making a substantial impact at the company level, demonstrating your ability to drive positive change and achieve significant results.

• Champion of new initiatives focused on architectural enhancements.

• Ability to coordinate efforts around new initiatives with senior engineers and product managers. You can step into a leadership role when required to define and guide the activities of your team members and you can act as a team lead in defining activities of others when needed.

• You are an inspiring mentor who facilitates other engineers’ success within the organization.

• HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

What We Do

HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines the most creative human intelligence with the latest artificial intelligence to reduce threat exposure at all stages of the software development lifecycle. From meeting compliance requirements with pentesting to finding novel and elusive vulnerabilities through bug bounty, HackerOne’s elite community of ethical hackers helps organizations transform their businesses with confidence. HackerOne has helped find and fix more vulnerabilities than any other vendor for brands including Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S Department of Defense. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

HackerOne is Digital First

Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

#LI-Remote

#LI-HM1

Are you passionate about building a website and digital experience that yields qualified website traffic, marketing qualified leads, pipeline, and business revenue? Do you enjoy setting up conversion rate optimization experiments to continuously improve ways to convert unknown to known prospects? If you are analytical, creative, organized, diplomatic, and want to work with a fast-paced and collaborative team of growth marketers, we’ve got the job for you! 

Dive into the dynamic realm of cybersecurity with us, where you'll not only have complete ownership over your projects but also vast avenues for professional growth.

This position is located remotely in the United States and reports to the Senior Manager, Global Digital Marketing.

The Mission of the Marketing Team at HackerOne 

BLAZE NEW TRAILS. HackerOne’s approach to cybersecurity is built on the idea that leveraging human creativity to break things is the fastest way to get stronger and our marketing team’s philosophy follows suit. We thrive in a fast-paced, collaborative environment. We balance creative, out-of-the-box problem solving with data-driven insights so we can fail fast and succeed faster.

Your Journey at HackerOne 

• Manage all aspects of the HackerOne Marketing website to ensure brand consistency, content accuracy, and a frictionless conversion process to meet MQL and pipeline goals. 

• Act as Admin of website Content Management System (CMS), Drupal

• The primary content author that creates new pages, sections or hubs for gated content, event registrations, product launches, etc. Supports other secondary content authors as needed with posting press releases, blogs, or open job roles.

• Manage the website tools and tech stack to ensure interoperability, and build out additional tools to enhance the website experience.

• Contribute to the  Conversion Rate Optimization (CRO) program, roadmap, and agency relationship to increase Marketing Qualified Leads (MQLs) and pipeline from the website.

• Grow organic traffic to www.hackerone.com globally through coordination with SEO agency with content, internal linking, and awareness of technical SEO components.

• Monitor market trends and competitors to determine marketing opportunities and take actions to improve the visibility of the site and HackerOne solutions.

Who you are

• Experience with complex content management systems, with some working knowledge of Drupal.

• 6+ years in a website marketing role with an emphasis web development, content authoring, website UX design and website analytics

• 6+ years of enterprise B2B marketing experience

• Recent technical industry experience focused on SEO, online advertising, and/or web conversion rate optimization to improve lead generation, sales pipeline, and revenue

Employment at HackerOne is contingent on a background check.

HackerOne is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

What We Do

HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines the most creative human intelligence with the latest artificial intelligence to reduce threat exposure at all stages of the software development lifecycle. From meeting compliance requirements with pentesting to finding novel and elusive vulnerabilities through bug bounty, HackerOne’s elite community of ethical hackers helps organizations transform their businesses with confidence. HackerOne has helped find and fix more vulnerabilities than any other vendor for brands including Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S Department of Defense. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

HackerOne is Digital First

Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

HackerOne has been leading the Hacker-Powered Security category for years. Now, Hackerone is driving its platform strategy and enterprise GTM model forward. We are looking for a Vice President of Sales to play a pivotal role within HackerOne's global sales organization as we enter our next stage.

This is a hands on, high growth role, leading and driving sales efforts in the North American region. The VP of Sales will be a key member of our leadership team and will be tasked with expanding our business and customer base in the region. This role is located remotely in the United States and reports directly to the Chief Revenue Officer. Travel is required. 

If you are seeking a role with significant impact across an organization and the opportunity to shape the future of cybersecurity, then this position is for you!

Mission of the Sales Team at HackerOne

The mission of the Sales Team at HackerOne is to deliver industry-leading security solutions to our clients and partners. We are committed to empowering organizations to transform their businesses with confidence by pinpointing and mitigating critical security flaws through ethical hacking and continuous adversarial testing.

Your Journey at HackerOne 

• You will undergo a comprehensive onboarding program to become familiar with our culture, products, and processes.

• You'll assess the current sales landscape and begin formulating a regional strategy. 

• You'll identify key opportunities and build a high-performance sales team. 

• You will have initiated customer engagements and positioned HackerOne as a security partner of choice.

• Your role will have a profound impact on HackerOne's mission to enhance the security of organizations worldwide. You will be instrumental in driving revenue growth and fostering strong client relationships.

• Lead, mentor, and motivate a high-performing sales team to achieve and exceed sales targets.

• Identify and pursue new business opportunities to expand our customer base.

• Cultivate strong client and partner relationships to ensure customer satisfaction and retention.

• Collaborate with cross-functional teams, including marketing and product development, to achieve sales goals.

• Provide regular sales reports and forecasts to the executive team.

• Stay updated on industry trends and competitive landscape for growth opportunities.

Who you are 

• You have a proven track record of successful sales leadership in the North American region.

• Strong understanding of cybersecurity and technology.

• Experience working within a high growth company. 

• Experience in both new logo and account expansion. Willingness to build a pipeline and cover the full sales cycle while you grow the region.

• You possess excellent communication, negotiation, and presentation skills. 

• Experience successfully managing North American sales teams, demonstrating adeptness in cultivating a culture aligned with company values. 

• Proficient in inspiring and motivating teams, with a demonstrated ability to create a positive and high-performance work environment.

• Top 3 Skills: Strategy development, team leadership, and business development.

• HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.

• Travel is required 

Employment at HackerOne is contingent on a background check.

HackerOne is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

What We Do

HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines the most creative human intelligence with the latest artificial intelligence to reduce threat exposure at all stages of the software development lifecycle. From meeting compliance requirements with pentesting to finding novel and elusive vulnerabilities through bug bounty, HackerOne’s elite community of ethical hackers helps organizations transform their businesses with confidence. HackerOne has helped find and fix more vulnerabilities than any other vendor for brands including Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S Department of Defense. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

HackerOne is Digital First

Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

LI-DNU