HackerOne Team Members
Careers

Help build a safer internet.

Join our mission to make world-class security accessible to everyone, and work with some of the top security-minded teams and organizations in the world.

HackerOne is a Digital First Company

Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking talent in the market. Our digital first work model allows any Hackeronie to actively contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

Our digital first workplace is based on the following principles:

  • We are a digital first global workforce.
  • We are digital first, not digital only.
  • We are using the right tools.
  • We are accountable to each other.
  • We are open to opportunities.

HackerOne YearBook

HackerOne celebrates 10 years and we created a yearbook to remember the work, people, and milestones that helped us empower the world to build a safer internet. We have a lot to be proud of.

Culture

HackerOne’s culture results from our people, values, and strong mission. We set out to create a workplace where everyone is valued and heard.

FastCompany Best Workplaces for Innovators 2023

1

Employee Benefits

Keeping our employees healthy and wise is important for a better work experience. We offer benefits and resources to help you prioritize your well-being because we know that happy and healthy employees are engaged employees.

  • Comprehensive medical coverage options that best fit you and your loved ones.
  • Generous time off policy and leave programs for you to recharge and care for yourself and your family.
  • Compensation packages that let you share in HackerOne’s long-term success.
  • Retirement plans.
  • Paid maternity, paternity, and family caregiver leave.
  • Parent-friendly arrangements for return to work.

What our team says

Open Positions

  • Product Security Analyst

    United Kingdom and Ireland Customer Success

    Security Analyst, Technical Services

    HackerOne is seeking a dynamic individual with a passion for Information Security to join our Technical Services team. As a Security Analyst, you will gain hands-on technical experience and exposure to some of the world’s best hackers while delivering high-impact vulnerabilities to the top bug bounty programs in the industry.  

    This role requires excellent communication skills, intellectual curiosity and drive to acquire the technical skills you’ll need to ensure every valid bug report is reproducible and provides value to HackerOne customers. 

    For EMEA:  This job reports to a Manager in-region and can be based anywhere within UK, Ireland, and Netherlands.

    Your Journey at HackerOne

    • Evaluate assigned vulnerability reports submitted by hackers to determine the validity, risk and severity to HackerOne customers

    • Collaborate with hackers to address missing information from reports as well as educate the HackerOne community members when reports are invalid

    • Compose a technical summary for each valid report that includes clear and concise details regarding the impact, steps to reproduce and remediation advice

    • Ensure clear and efficient communication between hackers and customers

    • Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success

    Who You Are

    • Strong technical knowledge of OWASP top 10

    • Comfortable using security testing tools including Burpsuite 

    • Familiarity with vulnerability disclosure and bug bounty (experience managing a bug bounty program is a plus but not required)

    • Excellent written and verbal communication skills

    • Experience using frameworks such as CVSS

    • Self-motivated and able to manage your time and energy output while maintaining a consistent and sustainable operational rhythm

    • English fluency

    • HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.

    Employment at HackerOne is contingent on a background check.

    HackerOne is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

    This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne pinpoints the most critical security flaws across an organization’s attack surface with continual adversarial testing to outmatch cybercriminals. HackerOne’s Attack Resistance Platform blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to reduce threat exposure and empower organizations to transform their businesses with confidence. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

    HackerOne is Digital First

    Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

    #LI-Remote

    #LI-HM1


    Apply Now
  • Customer Account Executive, EMEA Mid-Market

    United Kingdom Sales

    Customer Account Executive, EMEA Mid-Market

    United Kingdom - Remote

    HackerOne is looking for a bright, highly motivated self-starter with excellent communication and interpersonal skills to join our sales team. The Customer Account Executive will focus on Net New Revenue within our existing customers. The ideal candidate will have strong technical knowledge, the ability to effectively communicate with multiple stakeholders over the phone, through email and face-to-face, and shown success in operating with complex Mid-Market sales cycles. This position reports to the Senior Manager, EMEA Growth Sales.

    THE TEAM

    HackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPIC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business.

    Our mission, as the Customer AE Team, is to expand existing customers to help them run a world class security program by leveraging our products, services and global army of hackers. 

    YOUR JOURNEY AT HACKERONE

    • Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training

    • Career Path: Career Ladder across Sales Roles (New and Customer based sales roles: Leadership and Individual Contributor roles) and across Customer Success functions.

    • Responsible for a Customer business sales cycle from lead to close.

    • Meet and exceed monthly, quarterly and annual sales quotas

    • Territory development skills and ability to generate and qualify customer leads

    • Conduct online and in person presentations and demonstrations of the HackerOne platform

    • Rapidly learn about Internet security, vulnerability coordination, attack resistance management and bug bounty programs

    • Work closely and collaboratively with Customer Success Managers to develop and implement appropriate strategic plans

    • Understand a customer’s needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges

    • Use Salesforce for lead, account, and opportunity management

    • Maintain an accurate quarterly sales forecast

    • Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

    • Presidents Club for top performers

    WHO YOU ARE

    • 3-4+ years of Mid-Market software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)

    • Ability to manage a strong sales process using both in person and online presentation tools

    • Understanding of how to manage a renewals process

    • Demonstrable experience over-performing in a fast-paced, high-velocity sales environment

    • Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs

    • Experience in working and leading virtual sales teams to close business

    • Intellectually curious with a committed Customer mindset 

    • Embraces challenges and thrives in ambiguity 

    • Able to strategically map accounts and build value propositions 

    • Excellent written and verbal communication skills

    • Evidence of over-achievement in past experiences

    • Strong work ethic and attention to detail

    • Competency with Salesforce, Google Apps, MS Office

    Employment at HackerOne is contingent on a background check.

    HackerOne is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

    This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne pinpoints the most critical security flaws across an organization’s attack surface with continual adversarial testing to outmatch cybercriminals. HackerOne’s Attack Resistance Platform blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to reduce threat exposure and empower organizations to transform their businesses with confidence. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

    HackerOne is Digital First

    Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

    #LI-Remote

    #LI-MR1


    Apply Now
  • Sales Development Representative, EMEA

    United Kingdom Marketing

    Sales Development Representative, EMEA

    United Kingdom - Remote

    HackerOne is searching for a Sales Development Representative, Major Accounts (mid market) who is interested in developing their career in innovative cybersecurity software sales. The SDR will build and nurture relationships with high-level cybersecurity leaders by partnering with sales executives and marketing through strategic account-based, multi-channel prospecting. Prior experience as an SDR would be helpful, but not required.   This position will report to the Sr. Manager of Sales Development.

    Mission of the Sales Development Team at HackerOne

    The mission of Sales Development at HackerOne is two-fold:

    - Cultivate the next generation of leaders across all teams within HackerOne

    - Build relationships with cybersecurity leaders to generate pipeline for business opportunities 

    Your Journey at HackerOne:

    • Thorough onboarding and training program: Immersing yourself in the world of cybersecurity and developing fundamental sales skills (cold calling, email copywriting, negotiation, social selling over LinkedIn etc.) for long-term success

    • Develop strong working partnerships internally: Work closely with Account Executives and Marketing to attain pipeline goals through tightly coordinated account-based sales efforts

    • Systems and Processes: Gain proficiency in the usage of our prospecting systems (Salesforce, Outreach, LinkedIn etc.) and execute on a proven prospecting process by setting qualified Meetings and Opportunities through your use of the phone, email, and social channels. Pursuing continued excellence

    • Assume the role of “conduit”...between our prospective clients and our sales team. Our SDRs speak to more in-seat security leaders than anyone else at HackerOne!

    • Become a trusted advisor: You will develop in-depth knowledge about the challenges our prospective clients are facing and help them understand the value proactive security, ethical hacking, and bug bounties can bring to their organizations.

    • Achieve personal success: Achieve personal and financial success by exceeding your quota of monthly qualified meetings and opportunities. Put yourself in the driver’s seat as you navigate the trajectory of your career!

    Who You Are

    • High Emotional Intelligence: Ability to understand, internalize and summarize others’ perspectives and engage appropriately 

    • High Ownership: Displayed leadership and a commitment to excellence in their work

    • Long-term thinking: Ability to overcome short-term challenges in pursuit of long-term success

    • Economy of Language: Clear understanding of concepts with an exceptional ability to distill learnings eloquently in verbal and written communication

    • Professional Development: You’ll have regular conversations to guide your growth. After consistently exceeding your targets over the year, you’ll be invited onto the promotion programs

    • Pathways: Whether you want to go into a full sales role (Account Executive or Account Manager), management (Team Leader/Manager), a more technical role (Solutions Engineer) or the Customer Success or Marketing teams, we can bring the right coaches together to explore those options with you. 

    • Previous SDR experience or relevant sales experience 

    Employment at HackerOne is contingent on a background check.

    HackerOne is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

    This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne pinpoints the most critical security flaws across an organization’s attack surface with continual adversarial testing to outmatch cybercriminals. HackerOne’s Attack Resistance Platform blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to reduce threat exposure and empower organizations to transform their businesses with confidence. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

    HackerOne is Digital First

    Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

    #LI-Remote

    #LI-MR1


    Apply Now
  • Staff Software Engineer, Pentests

    United States or Canada- Remote Engineering

    Based in US or Canada- Remote

    Position Summary

    As Staff Software Engineer, you will work with Product Managers, Designers and Principal Engineers  to be the technical lead for a variety of challenging projects. When you are not leading a project, you are a collaborative and effective software engineer and team member. You will interact with one of the most vibrant communities of security researchers and hackers in the world, and use this experience to build delightful features and products for them, as well as the thousands of companies who trust HackerOne with their cybersecurity.

    As Staff Engineer, you will join the team working on the HackerOne Pentest product, that allows companies to leverage the vast pentesting experience of our hacker community. HackerOne was recently named as a leader in GigaOm’s ‘Penetration Testing as a Service (PTaaS) Radar’ report. To bolster this position, there will be plenty of challenging projects for the engineering squads working in this product area.

    As Staff Engineer, you combine broad technological expertise, deep domain knowledge, and an unquestionable dedication to business objectives as you intersect with the engineering organization. You seek leadership responsibilities, identify and spearhead new initiatives, and make systematic improvements to technical weaknesses you find in your squad’s codebase, and in shared codebases across the company.

    Your Journey at HackerOne

    • Your first day will start with a warm welcome during our company onboarding day. Your laptop will have been shipped to you. After the onboarding day, you will be set up and ready to go!

    • Your first 30 days will be focused on getting to know our HackerOnies. You will join your new squad and begin engineering onboarding - getting to know the technology stack (Ruby on Rails + GraphQL + Apollo + ReactJS + many more)

    • Within 60 days, you will have committed a bunch of code to our repositories and will start developing a knack for being a fast and effective software engineer on our codebase.

    • Within 90 days, you will have led your first engineering project and will start onboarding for the Tech Lead role. In this role, you will be the main point of contact for the Product Manager and Designer on your squad to provide input on technical viability of solutions that are under consideration.

    • Beyond 90 days, you will be a fully fledged software engineer and ready to take on the Tech Lead role in the Assessments squad.

    Who You Are

    • 8+ years of (open source) development experience within a SAAS environment.

    • Exhibits excellent collaboration with individuals and teams, leveraging your passion for technology to foster a culture of innovation.

    • Possesses the ability to cultivate and nurture high-performing teams, driving innovation through effective cross-functional collaboration. Your expertise ensures the successful execution of projects spanning multiple departments.

    • Proven track record of making a substantial impact at the company level, demonstrating your ability to drive positive change and achieve significant results.

    • Champion of new initiatives focused on architectural enhancements.

    • Ability to coordinate efforts around new initiatives with senior engineers and product managers. You can step into a leadership role when required to define and guide the activities of your team members and you can act as a team lead in defining activities of others when needed.

    • You are an inspiring mentor who facilitates other engineers’ success within the organization.

    • HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.

    Employment at HackerOne is contingent on a background check.

    HackerOne is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

    This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne pinpoints the most critical security flaws across an organization’s attack surface with continual adversarial testing to outmatch cybercriminals. HackerOne’s Attack Resistance Platform blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to reduce threat exposure and empower organizations to transform their businesses with confidence. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

    HackerOne is Digital First

    Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

    #LI-Remote

    #LI-HM1


    Apply Now
  • Customer Account Executive, NA Mid Market

    United States - Remote Sales

    Customer Account Executive, North America Mid Market Accounts

    United States - Remote

    Are you a motivated and driven individual with a passion for cultivating strong customer relationships while driving new business? If so, HackerOne has an exciting opportunity for you! We are seeking a Customer Account Executive to join our sales team, focusing on net new revenue within our existing customers in the Mid-Market market segment (companies with revenues ranging from 250 million to 1 billion).

    Your primary responsibility will be to foster relationships with our valued existing customers, while strategically identifying opportunities for new business development within this vital market segment. The role offers a unique blend of customer relationship management and business expansion.

    This is a remote position reporting to the Manager of NA Growth Sales.

    Mission of the Customer Account Executive Team at HackerOne
    HackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPIC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business.

    Our mission, as the Customer AE Team, is to expand existing customers to help them run a world class security program by leveraging our products, services and global army of hackers. 

    Your Journey at HackerOne

    • Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training

    • Career Path: Career Ladder across Sales Roles (New and Customer based sales roles: Leadership and Individual Contributor roles) and across Customer Success functions.

    • Responsible for a Customer business sales cycle from lead to close.

    • Meet and exceed monthly, quarterly and annual sales quotas

    • Territory development skills and ability to generate and qualify customer leads

    • Conduct online and in person presentations and demonstrations of the HackerOne platform

    • Rapidly learn about Internet security, vulnerability coordination, attack resistance management and bug bounty programs

    • Work closely and collaboratively with Customer Success Managers to develop and implement appropriate strategic plans

    • Understand a customer’s needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges

    • Use Salesforce for lead, account, and opportunity management

    • Maintain an accurate quarterly sales forecast

    • Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

    • Presidents Club for top performers

    Who you are 

    • 3-4+ years of Mid-Market software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)

    • Ability to manage a strong sales process using both in person and online presentation tools

    • Experience managing a renewals process

    • Evident experience over-performing in a fast-paced, high-velocity sales environment

    • Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs

    • Experience working on virtual sales teams to close business

    • Intellectually curious with a committed customer mindset 

    • Embraces challenges and thrives in ambiguity 

    • Able to strategically map accounts and build value propositions 

    • Competency with Salesforce, Google Apps, MS Office

    Employment at HackerOne is contingent on a background check.

    HackerOne is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

    This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

    HackerOne Values

    HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

    What We Do

    HackerOne pinpoints the most critical security flaws across an organization’s attack surface with continual adversarial testing to outmatch cybercriminals. HackerOne’s Attack Resistance Platform blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to reduce threat exposure and empower organizations to transform their businesses with confidence. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2023, HackerOne was named a Best Workplace for Innovators by Fast Company.

    HackerOne is Digital First

    Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.

    #LI-DNI


    Apply Now