HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Remote: Based in the UK or Ireland

Position Summary 

As a Software Engineer III at HackerOne, you will participate in a new, ambitious project and drive architectural discussions and decisions. You will be part of the Security Talent Management Squad, a team responsible for building and maintaining products like Hacktivity, Opportunity Discovery and many more. You will create a real impact by improving hacker-facing features, APIs and automation. 

You will interact with one of the most vibrant communities of security researchers and hackers in the world, deliver amazing product offerings for thousands of companies who trust HackerOne with their cybersecurity and work on platform features for our internal stakeholders.

What You Will Do

• Your first month will be spent getting to know our company and your fellow HackerOnies through our well-organized and fun onboarding process called H.A.T.C.H. You will be setting up your development environment, getting a feel for our engineering processes, and embarking on a journey to fully understand the domain you will be working with.

• By day 30 you will have met most of your fellow Engineering HackerOnies, you will have paired with other Software Engineers, you will have a strong feel for our codebases and Security Talent Management products and will be prepared to start hands-on coding.

• By day 60 you’ll be involved in building a meaningful part of one of the projects and you will have become more connected with our community and various stakeholders.

• By day 90 you’ll have impressed your colleagues with your technical contributions, and you’ll have earned trust and credibility within your squad and the whole Engineering team, presenting your progress during our review/demo sessions.

• Your experience from here is yours to own. You could lead an important new project and work hand-in-hand with our principal engineer and designer. You could innovate during a Hack Week, by building something amazing that solves a problem for another team.

• Long term, you will: 

  • Work as a project lead together with stakeholders, designers and product leaders

  • Build, ship and maintain highly-available, performant and durable features, focused on (but not limited to) hacker-facing areas of our platform

  • Work with your team to deliver key results for impactful objectives

  • Be a part of cross-squad initiatives

  • Mentor and be mentored by other engineers 

Minimum Qualifications

• 5 years of general Software Engineering experience

• Experience with dynamically typed, OOP languages such as JavaScript, Objective-C, PHP, Python or Ruby

• Practical SQL experience (3+ year, PostgreSQL preferred)

• Practical experience with React JS or similar libraries

• Documented experience leading technical projects through all phases of the Software Development Lifecycle

• Must be based remotely in UK and Ireland. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Ruby on Rails (2+ years of experience)

• React JS (2+ years of experience)

• ElasticSearch / OpenSearch

• GraphQL

• TypeScript

• GitLab, Sentry, Datadog, Sumo Logic

• Amazon Web Services

• Docker

Base Pay Range: £72K – £90K • Offers Equity

#LI-Remote

#LI-MR1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Remote, Based in India

Kindly Note: This role is a night shift and you will be required to work 10.30pm -7.30am IST Monday to Friday with a 1 hour lunch break. Please not apply if you are not able to commit to these hours.

Position Summary & Mission Statement

Support Agents handle inquiries from external and internal stakeholders through a support portal, providing essential and high-quality assistance to all HackerOne Users. 

Provide world-class support through listening to & educating users. We strengthen the HackerOne community by providing honest answers to honest questions, assuming positive intent behind each interaction, and a willingness to find/create solutions. 

This role reports to a Manager, Support & Mediation, and can be performed from anywhere within India.

What You Will Do

• You will handle complex support issues that require longer resolution including high-level payment issues, complex reputation/signal/impact questions, basic platform troubleshooting, unresponsive team concerns, complex payment issues & reach-out process, hacker swag concerns, internal support issues (IP address lookup, etc) how to handle internal support issues with little to no guidance

  • Includes platform integrations troubleshooting and set-up, VPN troubleshooting, API assistance, and platform error troubleshooting

• Route concerns to relevant teams if not applicable to Support & Mediation team

• Seek and get up-to-date information from internal as well as external resources on customer integrations and other technical subjects

• Suggest & create knowledge base updates for Support & Mediation processes (we love documentation!)

• Work with the rest of Support & Mediation team on hacker and customer-related trends and pain points 

• Update other teams on changes in Support & Mediation that may affect them

• Answer platform and ticket questions from lower level-agents and cross-departmental teams

• Occasionally, you may be asked to support in other Support & Mediation ticket queues, such as the core Mediation queue where coverage assistance is needed.

During the first 30 days of your journey on the Support & Mediation Team at HackerOne, you will be provided with one-on-one training, as well as some independent study, of the scope of your role and success measures. Within your first two weeks on the team, you will be actively working in the ticket queue with support from a designated point of contact to assist with any questions. 

Who you are 

• A minimum of 2 years related or equivalent work experience.

• Ability to explain complex technical issues in clear and concise ways (ex: you’re speaking with a customer who does not understand the tech stuff - can you simplify this for them?)

• Strong sense of understanding of the purpose of a user Code of Conduct, confidentiality, and disclosure processes

• A technical background with experience in troubleshooting integrations, SSO, API, etc.

  • Includes platform integrations troubleshooting and set-up, VPN troubleshooting, API assistance, and platform error troubleshooting

• At ease sharing updates that may be perceived as undesirable on emotionally charged subjects such as behavior contrary to the expectations set forth by the HackerOne Code of Conduct or final report outcomes.

• Ability to work efficiently, independently, and calmly during times of high ticket volume

• You are radically empathetic and understand the importance of empathy in all user interactions and how it impacts the user experience and larger business

• Proven ability to create cross-departmental relationships and collaboration cross-departmental collaboration in the resolution of challenges

• You recognize the benefits of following established processes whenever feasible and appreciate the value of suggesting new processes when there is a requirement for improvement.

• You are a team player and happy to jump in where you are needed, whether that’s a busy queue or tricky escalation

• Experience with the following tools and technologies: Freshdesk, Gitlab, Gainsight

• Must be based remotely in India. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

• Kindly Note: This role is a night shift and you will be required to work 10.30pm -7.30am IST Monday to Friday with a 1 hour lunch break. Please not apply if you are not able to commit to these hours.

• Nice to have: Knowledge of web application security and reading vulnerability reports. 

• Note: Keep in mind that this role may have rotational hours between India afternoon hours and night hours

Compensation Bands: 1,960,000.00 to 2,450,000.00 INR

#LI-Remote

#LI-MR1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne is looking for an Assistant Controller to oversee and continuously improve day-to-day accounting operations and the Company's close process. The ideal candidate should be efficient in working in a fast-growing start-up environment, rolling up their sleeves to help problem solve and have a passion for driving process improvements incorporating automation and systems all in a digital first setting. Reporting to the Controller, the Assistant Controller will serve as a thought leader, solving complex problems across diverse subject areas, while collaborating extensively with cross-functional partners. The ideal candidate fosters employee development helping contribute to building a world-class accounting team. 

What You Will Do

• Oversee day-to-day global accounting operations team across various areas such as cash and payments management, fixed assets, accounts payable and accruals, travel and expenses, and general ledger using digital first best practices

• Oversee, drive and continuously improve the month-end, quarter-end and year-end close processes including consolidation, journal entry review, flux analysis, reconciliation review and financial reporting

• Establish, document and enforce proper accounting methods, policies and principles company wide

• Collaborate cross functionally including with other finance team members to develop, drive and implement efficient accounting processes and controls

• Drive improvements in using our finance systems to continue to streamline and automate processes

• Oversee external audit preparations and liaise with external auditors and tax preparers

• Contribute to the design, development and implementation of strong internal controls

• Assist the Controller with investor relations activities, including preparing materials for audit committee and board meetings

• Oversee, mentor and develop global accounting team

Minimum Qualifications  

• 8+ years of experience in the accounting field with a combination of public accounting, late-stage technology start-ups and/or public companies, with 3+ years acting in a managerial capacity

• Knowledgeable of U.S. GAAP with strong analytical and problem-solving skills

• Proficiency in accounting ERP system

• Proactive, detail-oriented, and solution-focused approach, driving processes and system solutions in a digital first environment

• Strong communication, collaboration and interpersonal skills, with the ability to build strong relationships with internal and external business partners

• Ability to motivate and develop a virtual team

• Excellent proven project management skills 

• Enthusiasm for learning and staying up-to-date on industry trends.

• Must be based remotely in US or Canada. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• CPA, or equivalent

• Experience at a Big 4

• Experience with WorkDay

Compensation Bands
Tier Guide

• Tier A: $176K – $220K

• Tier B: $158.4K – $198K

• Tier C: $149.6K – $187K

• Canada: CA$120K – CA$150K

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary 

HackerOne is looking for a highly motivated, self-starter with excellent communication and interpersonal skills to join our sales team. The Enterprise Account Executive will focus on New Business bookings through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have strong technical knowledge, the ability to effectively communicate with multiple stakeholders over the phone, through email and face-to-face, and shown success in operating with complex enterprise sales cycles.

What You Will Do 

• We provide a thorough 12 week onboarding program with our global sales enablement team. 

• Responsible for the full new business sales cycle from lead to close.

• Continuous focus on pipeline generation and new business development.

• Meet and exceed monthly, quarterly and annual sales quotas.

• Territory development skills and ability to generate and qualify customer leads.

• Receive continuous coaching, feedback and development from your Manager.

• Conduct online and in-person presentations and demonstrations of the HackerOne platform.

• Utilise existing networks and continue to build new referrals and relationships within a given vertical and/or sector. 

• Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans.

• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges

• Use Salesforce for lead, account, and opportunity management

• Maintain an accurate quarterly sales forecast.

• Properly transition new customers to our Customer Success and Account Management teams.

• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

Minimum Qualifications  

• Strong work ethic, integrity and attention to detail.

• 2+ years of enterprise software or web technologies sales experience selling to a technical audience.

• Ability to manage a strong sales process using both in person and online presentation tools with excellent written and verbal communication skills.

• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment through new business development. 

• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs.

• Experience selling to the DACH market

• Fluent in German

Preferred Qualifications

Experience setting up and managing channel partner relationships.

• Cyber Security experience and/or working with SaaS based products. 

• Competency with Salesforce, Google Apps and Clari.

• Network of existing C-Level executives. 

Base Pay Range: €76K – €104.5K • Offers Equity • Offers Commission

#LI-Remote

#LI-MR1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Bug Bounty Support and Continuous Innovation 

Position Summary

Are you excited by shaping the future of a business-critical engineering team in addition to the Engineering department as a whole? Are you energized by empowering your reports, understanding their motivations, and cultivating their skill sets? Are you inspired by guiding your team to deliver high business impact through engineering consistently? 

We're actively seeking a skilled leader to spearhead our Bug Bounty engineering team in meeting the high demands from our global customers, handling escalations, and adeptly managing expectations. We're looking for someone with outstanding communication skills who can effectively navigate challenges while ensuring our customers feel valued and supported. It's crucial to note that this role will require balancing customer needs with the limited capacity of our engineering team. If you're passionate about delivering exceptional customer experiences while driving innovation within a dynamic environment, we encourage you to apply and be part of our team!

At HackerOne, we believe in a growth mindset and investment in engineering skill sets. We're highly collaborative and continuously iterative, working closely with Designers, Product Managers, and stakeholders across the entire organization. We value robust technical architecture alongside amazing product experience. As an Engineering Manager, you’ll steward these values and add your own flavor to the mix.

What You Will Do

• Empower a team of engineers with varying levels of expertise and domain experience to achieve a high level of efficiency, quality and consistency.

• Expand the team through hiring and onboarding.

• Collaborate extensively with stakeholders across the entire company. You’ll find yourself working most closely with Product, Design, your fellow engineers, and our most strategic customers, but will need strong relationships with all departments to be most effective.

• As part of an engineering leadership team that punches far above its weight, you’ll dive into projects that influence the processes, efficiency, and development of HackerOne’s Engineering department.

Minimum Qualifications  

• 6+ years managing software engineering teams

• Strong stakeholder management skills

• Proven track record of delivering within time and budget constraints

• English fluency

• Must be based remotely in Canada, Eastern Time Zone. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Experience in customer support desk roles and/or organizations

• Experience with any technologies in our main stack: PostgreSQL, Rails, GraphQL, Apollo, React

Compensation Bands:

Canada: $160-200k CAD

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Senior Manager, Public Sector Sales

HackerOne is looking for a bright, highly motivated, self-starter with excellent communication and interpersonal skills to lead our Federal Sales Team. The Senior Manager of Federal Sales will focus on developing and executing Sales strategies to drive revenue within Civilian, DoD and Intel agencies. The ideal candidate will have strong technical knowledge, the ability to effectively communicate with multiple stakeholders and shown success in operating with complex Enterprise sales cycles. This position reports to the Vice President of Sales. The ideal candidate has a history of exceeding monthly, quarterly and annual sales targets and at least 5-7 years managing within the federal marketplace. Cyber security industry knowledge is not a requirement but a plus!

THE TEAM

HackerOne is building a world-class sales organization based on methodologies (Command of The Message & MEDDPIC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business. Our mission is to expand existing Civilian, DoD and Intel customers to help them run a world class security program by leveraging our products, services and global army of hackers. We are on a mission to make the internet a safer place. HackerOne’s SaaS platform connects our customers with the largest global community of 750k ethical security researchers, to crowdsource security

testing. As companies accelerate their digital transformation and “software eats the world” we expect the security testing market to grow from 6.1 billion USD in 2020 to USD 16.9 billion USD by 2025. With negative unemployment in security, we believe Hacker Powered Security is the only solution to the quickly expanding talent supply gap. 2000 customers including the U.S. Department of Defense, General Motors, Starbucks and Paypal clearly agree. We live our culture and it drives our success.

Your journey

• Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training

• Improve the operating/strategic plan and execution that drive new customer acquisition and revenue growth within the Civilian, DoD and Intel agencies

• Player/Coach to recruit, mentor and lead a team of federal sales and business development professionals

• Identify and develop key partners and channels to increase opportunities and drive revenue

• Develops & tracks sales metrics and measures success and identifies areas for improvement

• Continuous strategic and sales process improvement

• Impacts the overall success of the Federal Sales team

Who you are

• 5-7 years of US Federal sales management experience selling software or web technologies to a technical audience (experience in the Internet security market and/or SaaS a plus)

• Ability to manage a strong sales process using both in-person and online presentation tools

• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment

• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs

• Experience in working and leading virtual sales teams to close business

• Experience working with federal partners, ideally with Carasoft 

• Intellectually curious with a committed Customer mindset

• Embraces challenges and thrives in ambiguity

• Able to strategically map accounts and build value propositions

• Excellent written and verbal communication skills

• Evidence of over-achievement in past experiences

• Strong work ethic and attention to detail

• Promote/expand brand awareness and find new business opportunities by "walking the halls" & building relationships with key influencers/decision makers directly to agency end-users and through partners

• Demonstrates a strong commitment to customer success and instill a sense of urgency/accountability for results and high performance standards across the team

• Competency with Salesforce, Google Apps, MS Office

• HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.

Compensation Range

• $130.9K – $192.5K • Offers Equity

LI-Remote

LI-BS1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne is looking for a Senior Manager, Regional Marketing to lead the strategic direction, implementation, and enhancement of marketing endeavors across North America. This role demands a trailblazer who can significantly bolster brand recognition, fuel demand generation, and foster customer engagement throughout the region. The Senior Manager, Regional Marketing, along with their team of three, will coordinate diverse marketing functions, from orchestrating impactful events to cultivating customer relationships and crafting targeted regional campaigns. You will have a direct impact as HackerOne moves into its next stage of growth. 

This role reports directly to the VP of Growth Marketing and is located remotely in the United States.

What You Will Do

• Develop and execute comprehensive regional marketing plans to drive awareness, engagement, and demand generation in North America, aligning with overall business objectives and marketing strategies.

• Lead the planning, execution, and post-event analysis of regional events and conferences, including industry tradeshows, customer conferences, and virtual events, to maximize brand exposure, lead generation, and customer retention.

• Guide and inspire a team comprising of field marketing, customer marketing, and events, fostering their growth and success through exemplary leadership that embodies our core values.

• Collaborate with cross-functional teams, including Sales, Product Marketing, and Customer Success, to ensure alignment and integration of regional marketing initiatives with broader company initiatives and goals.

• Lead the Customer Marketing program to develop and implement strategies for customer advocacy, reference programs, and customer engagement activities, leveraging customer insights and feedback to drive loyalty and retention.

• Manage regional marketing budgets, track expenses, and evaluate ROI to optimize resource allocation and maximize marketing impact.

• Build and maintain strong relationships with key stakeholders, including customers, partners, vendors, and industry influencers, to support marketing objectives and enhance HackerOne's presence in the market.

• Stay abreast of industry trends, competitive landscape, and emerging marketing technologies to identify new opportunities and best practices for continuous improvement and innovation.

Minimum Qualifications  

• 7+ years of marketing experience, with a focus on regional or field marketing in the technology or cybersecurity industry

• Proven track record of planning and executing demand generations; including, regional marketing campaigns and events that drive brand awareness, lead generation, and revenue growth

• 2+ years of management experience

• Experience owning a comprehensive marketing budget 

• Track record of owning and optimizing customer up-sell/cross-sell campaigns

• Strong project management skills, with the ability to manage multiple projects simultaneously and deliver high-quality results on time and within budget

• Strategic thinker with a data-driven approach to decision-making and problem-solving, leveraging analytics and KPIs to measure performance and drive continuous improvement

• Creative thinker with a passion for innovation and a willingness to challenge the status quo to achieve marketing objectives and business goals

• Ability to travel as needed for events, customer meetings, and other business-related activities (estimated travel up to 25%)

• Must be based remotely in United States. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Solid understanding and/or experience in the cybersecurity space

• Previous experience working closely with sales or Sales Development Representative (SDR) positions

• Demonstrated expertise in managing customer advocacy programs

• Background in implementing effective partner marketing initiatives

Compensation Bands:
Tier Guide

Tier A: $160,000 - $176,000

Tier B: $139,400 - $174,200

Tier C: $136,000 - $170,000

#LI-Remote

#LI-KL1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Mediation Secialist III, APAC

Remote, India

Kindly note:

• The role is advertised as Security Analyst, Technical Mediation APAC to attract the right talent, however, the job title will be Mediation Specialist III

• This is a night shift, and the required hours for this role are 5.30pm to 2.30am IST Monday - Friday. Please do not apply if you cannot commit to these hours.

Position Summary

The Mediation Team at HackerOne provides unbiased assessments, suggestions, and communications in all disputes. They facilitate an understanding of what caused the concern and outcome while helping to build a trusting relationship between Hacker & Program.

This role reports to a Support & Mediation Lead and can be performed from anywhere within India.

What You Will Do

• Primary task of handling hacker and customer mediation tickets in all Mediation ticket queues. This includes reviewing reports from an unbiased perspective, providing technical insight into report misunderstandings. As well, you may be joining calls with customers to walk through Code of Conduct concerns related to community and on calls with hackers to assist with hacker mediation concerns.

• Work with the Mediation team on hacker-related trends and pain-points.

• Suggest & create knowledge base updates for Hacker Mediation Processes (we love documentation!)

• Provide education to hackers, where appropriate, to drive hacker development on the HackerOne platform (Ex: “You could have done XYZ instead” or “you could have tested in such and such way here” or “You need to adjust your rate limiter like this” etc.)

• Occasionally, you may be asked to support in other Support & Mediation ticket queues, such as the core Support queue where coverage assistance is needed.

During the first 30 days of your journey on the Support & Mediation Team at HackerOne, you will be provided with one-on-one training, as well as some independent study, of the scope of your role and success measures. Within your first two weeks on the team, you will be actively working in the ticket queue with support from a designated point of contact to assist with any questions. 

Who you are 

• A minimum of 3 years experience as a Security Analyst

• Proven experience with vulnerability disclosure and bug bounty 

• Strong technical knowledge of OWASP top 10

• Comfortable using security testing tools including Burpsuite 

• Excellent written and verbal communication skills

• Experience using frameworks such as CVSS

• Self-motivated and able to manage your time and energy output while maintaining a consistent and sustainable operational rhythm

• English fluency

• Ability to explain complex technical issues in clear and concise ways (ex: you’re speaking with a customer who does not understand the tech stuff - can you simplify this for them?)

• Strong sense of understanding of the purpose of a user Code of Conduct, confidentiality and disclosure processes

• At ease sharing updates that may be perceived as undesirable on emotionally charged subjects such as behavior contrary to the expectations set forth by the HackerOne Code of Conduct or final report outcomes.

• Ability to work efficiently, independently, and calmly during times of high ticket volume

• You are radically empathetic and understand the importance of empathy in all user interactions and how it impacts the user experience and larger business

• Proven ability to create cross-departmental relationships and collaboration cross-departmental collaboration in the resolution of challenges

• You recognize the benefits of following established processes whenever feasible and appreciate the value of suggesting new processes when there is a requirement for improvement.

• You are a team player and happy to jump in where you are needed, whether that’s a busy queue or several sticky internal mediation requests

• Experience with the following tools and technologies: Freshdesk, Gitlab, Gainsight

• Must be based remotely in India. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Compensation Bands: 1,960,000.00 - 2,450,000.00 INR

#LI-Remote

#LI-MR1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne is seeking a dynamic individual with a passion for Information Security to join our Technical Services team. As a Security Analyst, you will gain hands-on technical experience and exposure to some of the world’s best hackers while delivering high-impact vulnerabilities to the top bug bounty programs in the industry.  

This role requires excellent communication skills, intellectual curiosity, and drive to acquire the technical skills you’ll need to ensure every valid bug report is reproducible and provides value to HackerOne customers. 

For EMEA:  This job reports to a Manager in-region and can be based anywhere within UK and Poland.

What You Will Do

• Evaluate assigned vulnerability reports submitted by hackers to determine the validity, risk and severity to HackerOne customers

• Collaborate with hackers to address missing information from reports as well as educate the HackerOne community members when reports are invalid

• Compose a technical summary for each valid report that includes clear and concise details regarding the impact, steps to reproduce and remediation advice

• Ensure clear and efficient communication between hackers and customers

• Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success

Minimum Qualifications  

• Proven experience with vulnerability disclosure and bug bounty (experience managing a bug bounty program is a plus but not required)

• Strong technical knowledge of OWASP top 10

• Comfortable using security testing tools including Burpsuite 

• Excellent written and verbal communication skills

• Experience using frameworks such as CVSS

• Self-motivated and able to manage your time and energy output while maintaining a consistent and sustainable operational rhythm

• English fluency

Compensation Bands:
For UK: 49,600 - 55,405 GBP

For Poland: 252,915 - 282,515 PLN

#LI-MR1

#LI-Remote

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position is Remote, operating on West Coast hours

Position Summary

HackerOne is looking for a Commercial Counsel to be a “hands-on” member of the legal team and support the company in its mission to build a safer internet. You will be asked to leverage your contract negotiation and drafting skills and to collaborate cross-functionally with teams at HackerOne, all while working in a fast-paced and rapidly changing environment.

What You Will Do

• Draft and negotiate a high volume of SaaS agreements, distribution agreements, reseller agreements, data processing agreements, NDAs, and other ancillary documents relating to HackerOne’s products and services.

• Review product and commercial matters, including vendor and partnership agreements, go-to-market enablement, and other matters as they arise.

• Advise on corporate governance matters, audits, annual report filings, and other corporate transactions. 

• Work cross-functionally on a variety of legal matters to support business development and innovation across markets.

• Contribute positively to the legal team and to the company.

• Provide clear and pragmatic legal advice to non-lawyers on a mix of commercial and corporate matters.

Minimum Qualifications

• Graduate of an ABA-accredited law school (JD) and bar admission in good standing in your practice jurisdiction.

• 5 years of legal experience at a law firm or in-house, including transactional experience and ideally with international exposure.

• Ability to work under pressure, manage multiple projects with competing priorities, meet deadlines, and adapt to change within a rapidly growing company.

Compensation Range:
$196K – $220K • Offers Equity

#LI-Remote

#LI-BS1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.

HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Based remotely in Netherlands or South-East UK

Position Summary

HackerOne is looking for a driven Account Executive to generate, qualify and close opportunities with new logos in our commercial segment across the Benelux region. We are looking for an AE with the drive to break down doors and the skillset to help customers understand the transformational value Hacker Powered Security can bring to their business. 

What You Will Do 

• 100% Focus on new customer acquisition

• Proactively prospect, identify and develop sales pipeline 

• Close business to exceed quarterly and annual sales targets

• Build business value cases using Command of the Message

• Use Salesforce.com for lead, account, and opportunity management

• Drive the team, company and mission forward

Minimum Qualifications  

• 2+ years full sales cycle experience selling SaaS to a technical audience within SMB and mid-market accounts

• Fluent in French

• Demonstrable track record of outbound prospecting

• Ability to manage a sales process from pipeline generation to deal closing

• Outstanding written and spoken English language skills

• Excellent presentation skills 

• Intellectually curious about customer problems 

• Conscientious and driven to succeed

Preferred Qualifications 

• Experience selling in Cyber Security

Base Pay Range: €50K – €68.8K • Offers Equity • Offers Commission

#LI-Remote

#LI-MR1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.