Careers at HackerOne

Open Positions

Who We Are

We're empowering the world to build a safer internet. All technology contains bugs, but they can be eliminated safely if we all work together. Our platform makes world-class security accessible to everyone by connecting security conscious teams directly with thousands of friendly hackers who are eager to help.

We work with some of the biggest organizations in the world, who use the HackerOne platform for their vulnerability coordination and bug bounty programs, and the list keeps growing.

Company Values

Do you share our passion for an open and safe internet? Read about our values and see if you might be a good fit to join the team.

Start with Integrity
Default to Disclosure
Act like an Owner
Win as a Team
Empower our community

Open Positions

Positions:

All Positions
Sales
Marketing
Engineering
Program Operations

All Positions
Sales
Marketing
Engineering
Program Operations

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Account Executive, Federal

Washington D.C.

<div><span style="font-size: 11pt">HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Federal Account Executive will focus on New Business bookings through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have strong technical knowledge, the ability to effectively communicate over the phone, through email and face-to-face, and shown success in operating with fast paced sales cycles.</span></div><div><span style="font-size: 11pt">HackerOne offers a clear career path with plenty of opportunity to learn and grow. </span></div><div><br></div><div><span style="font-size: 11pt">This position will report to the Director of Enterprise Sales and is located in Washington D.C.</span></div>

WHAT YOU WILL DO

Responsible for full sales cycle from lead to close.
Meet and exceed monthly, quarterly and annual sales quotas
Territory development skills and ability to generate and qualify customer leads
Conduct online and in person presentations and demonstrations of the HackerOne platform
Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
Use Salesforce.com for lead, account, and opportunity management
Maintain an accurate monthly and quarterly sales forecast
Properly transition new customers to our Customer Success team
Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
Experience selling in the federal space
Ability to manage a strong sales process using both in person and online presentation tools
Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
Experience in working and leading virtual sales teams to close business
Excellent written and verbal communication skills
Evidence of over-achievement in past experiences
Strong work ethic and attention to detail
Competency with Salesforce.com, Google Apps, MS Office

Apply Now

Account Executive, Mid Market

San Francisco

<div>HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Account Executive will focus on New Business bookings through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have strong technical knowledge, the ability to effectively communicate over the phone, through email and face-to-face, and shown success in operating with fast paced sales cycles.</div><div>HackerOne offers a clear career path with plenty of opportunity to learn and grow. This position will report to the Commercial Sales Manager and located in New York, NY. </div>

WHAT YOU WILL DO

Responsible for full sales cycle from lead to close.
Meet and exceed monthly, quarterly and annual sales quotas
Territory development skills and ability to generate and qualify customer leads
Conduct online and in person presentations and demonstrations of the HackerOne platform
Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
Use Salesforce.com for lead, account, and opportunity management
Maintain an accurate monthly and quarterly sales forecast
Properly transition new customers to our Customer Success team
Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

3-5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
Ability to manage a strong sales process using both in person and online presentation tools
Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
Experience in working and leading virtual sales teams to close business
Excellent written and verbal communication skills
Evidence of over-achievement in past experiences
Strong work ethic and attention to detail
Competency with Salesforce.com, Google Apps, MS Office

Apply Now

Account Executive, Mid-Market - EMEA

London

<div><span style="font-size: 12pt">HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Account Executive will focus on New Business bookings through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have strong technical knowledge, the ability to effectively communicate over the phone, through email and face-to-face, and shown success in operating with fast paced sales cycles.</span></div><div><br></div><div><span style="font-size: 12pt">HackerOne offers a clear career path with plenty of opportunity to learn and grow. This position will report to the EMEA Sales Manager and it is located in London, UK.</span></div>

WHAT YOU WILL DO

Responsible for full sales cycle from lead to close.
Meet and exceed monthly, quarterly and annual sales quotas
Territory development skills and ability to generate and qualify customer leads
Conduct online and in person presentations and demonstrations of the HackerOne platform
Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
Use Salesforce.com for lead, account, and opportunity management
Maintain an accurate monthly and quarterly sales forecast
Properly transition new customers to our Customer Success team
Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

3-5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
Ability to manage a strong sales process using both in person and online presentation tools
Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
Experience coordinating internal resources (sales engineering, legal, finance, executives) to close business
Excellent written and verbal communication skills
Strong work ethic and attention to detailCompetency with Salesforce.com, Google Apps, MS Office and Social Selling techniques
(Bonus)Native-level language skills in Dutch and/or French

PERKS OF OUR LONDON OFFICE

Unlimited Holiday
Flexible working arrangements
Fully stocked office kitchen with snacks and drinks
Pension matching (5%)
Career development planning

Apply Now

Account Manager, Enterprise

San Francisco

<div><span style="font-size: 11pt">HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Account Manager will focus on maintaining and strengthening relationships with our existing customers, while expanding product footprint throughout the lifecycle of a customer. </span></div><div><br></div><div><span style="font-size: 11pt">The ideal candidate has a history of exceeding sales targets and managing both existing commercial and enterprise customers. A minimum of 4 years of field sales experience is required and security industry knowledge is a huge plus!</span></div>

WHAT YOU WILL DO:

Responsible for strengthening existing customer relationships, renewal and upsell
Meet and exceed monthly, quarterly and annual sales quotas
Territory development skills, must be able to generate and qualify customer leads
Conduct online and in person presentations and demonstrations of the HackerOne platform
Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
Work closely and collaboratively with Program Operations team to achieve highest customer satisfaction
Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
Use Salesforce.com for lead, account, and opportunity management
Maintain an accurate monthly and quarterly sales forecast
Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR:

4+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
Experience in renewing and expanding product footprint within existing customers
Ability to manage a strong sales process using both in person and online presentation tools
Experience managing relationships with C level executives
Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
Experience in working and leading virtual sales teams to close business
Excellent written and verbal communication skills
Evidence of over-achievement in past experiences
Strong work ethic and attention to detail
Competency with Salesforce.com, Google Apps, MS Office

Apply Now

APAC Marketing Campaign Manager

Singapore

<div>The responsibility of our APAC Campaign Manager is to create, deliver and execute killer marketing programs to drive awareness and develop new, qualified pipeline for HackerOne’s APAC sales team. This position works closely with the Global Director of Demand Generation (based in San Francisco, CA) and should have a superior knowledge of digital and email marketing best practices, a natural inclination to learn and measure the effectiveness of demand generation campaigns, strong project management skills, and the ability to drive program execution while managing the expectations of various business stakeholders.</div><div><br></div><div><span style="font-size: 18px"><b>WHO WE ARE</b></span></div><div><br></div><div><span style="font-size: 11pt">CREATIVE THINKING ... marketing to security professionals is a difficult task and one that demands out-of-the-box thinking to be successful.  No templates or playbooks allowed </span></div><div><br></div><div><span style="font-size: 11pt">FAIL FAST ... we not only support the idea of failing fast, we require it!  As a team, we try many approaches, messages, channels, etc. to help educate our primary market and know failure isn't just a possibility ... it's a reality!  Don't be scared to fail. Join our team and help us test new ideas fast, fail at them faster and - ultimately - help us become better tomorrow than we are today.</span></div>

WHAT YOU WILL DO

Demand Generation – Work with the APAC Sales teams to develop targeted campaigns aimed at increasing lead generation into the sales pipeline
Field Marketing - Identify events and tradeshows across the APAC region to increase the market’s awareness of HackerOne and to educate the market on the value of hacker-powered security
Research and assess new ways to drive new leads, leveraging various media, targeted lists, and other opportunities
Development and execution of the APAC marketing plan, working closely with the sales team and cross-functional leadership to include multiple demand generation channels, to meet quarterly targets
Design and execute on regional marketing activities to excite and enable sales teams and ensure growth in the region. Activities to include but not limited to; events, direct mailers, webinars, call out campaigns, digital, email campaigns, content development, brand awareness
Providing regular reporting cadence on all marketing activities to track performance, contribution to pipeline and ROI, and adjust where necessary
Execute on inbound and outbound marketing campaigns targeting specific personas to increase awareness of H1 and generate demand thereby contributing to pipeline and revenue for the region.
Manage the development of localized demand generation assets with content and product marketing

WHAT WE ARE LOOKING FOR

3-5 years of experience developing and executing B2B marketing programs in technology industry or similar experience
Experience with Marketing Automation (Marketo) and Salesforce is preferred
Excellent written and verbal communication skills
The ability to work hard, play hard and HAVE FUN in your role at HackerOne!
Ability to act with a sense of urgency while maintaining program execution excellence
Candidate must be comfortable working on a number of programs at any given time, and ownership of projects from concept to execution to reporting on results
Proven success in campaign execution, including development and delivery of innovative campaigns and programs that drive demand and increase market presence
A data-driven marketer who has the passion to learn best practices from the industry and implement in campaign strategies

Apply Now

Communications Coordinator

San Francisco OR New York

<div><span style="font-size: 11pt">HackerOne is looking for a driven Communications Coordinator eager to work with some of the world’s most security conscious organizations. The Communications Coordinator will be primarily focused on the Customer Advocacy team to help share HackerOne’s customers  stories, support program success, and foster a community of HackerOne advocates within the community. This individual will play a key role on the marketing team helping to drive and support critical business initiatives as they relate to customer health, product roadmap and marketing, sales enablement, and communications. This is a perfect role for someone with a PR background who is passionate about working with amazing brands and looking to broaden their marketing skill set.</span></div><div><br></div><div><span style="font-size: 11pt">This position reports to the US Communications Manager and will be part of the Marketing department. We are open to someone working in either our San </span><span style="font-size: 14.6667px">Francisco</span><span style="font-size: 11pt"> or New York office. Some travel is required. </span></div>

WHAT YOU WILL DO

Identify and develop creative ideas around customer stories and successes, specifically for B2B tech, consumer tech, and retail customers
Support customer asset creation for B2B, consumer tech and retail customers, including customer FAQs, case studies, blogs, and related coverage reporting
Maintain related sales reference materials and database
Customer Advisory Board meeting planning and progress tracking
Contribute to customer reference discovery and requests
Coordinate with the communications team on ongoing opportunities and and event submissions
Develop and review customer and media ready materials
Assist the communications team in the tracking and management of customer requests and upcoming events
Work cross-functionally with the HackerOne team to achieve company goals
Develop and maintain relationships with hackers, customers, key partners, etc.
Be able to work hard but also play hard …we strive to keep our work and environment FUN as we continue to build our amazing business and team!

WHAT WE ARE LOOKING FOR

2-3 years in corporate communications, public relations, or customer marketing working for or on behalf of B2B companies
Must have experience working at a PR agency
Ability and desire to work in fast-paced startup environment
Self-starter with superior organizational skills
Ability to track multiple projects and deadlines that progress at different paces
Excellent written and verbal communication skills
Creative and critical thinker, able to work through ideas from conception to execution
Ability to transform complex, technical information into concise, easily digestible content for press and social audiences
Excellent time management skills
A sense of curiosity and passion, along with a competitive nature
Bachelor’s degree or equivalent required

BENEFITS AND PERKS

We value our employees and support them in being happy and healthy both in and out of the office. Here are some of our benefits:
Flexible work hours
Remote work as needed
Unlimited PTO
Maternity & Paternity leave
Health Insurance
401(k)
Gym/Wellness Benefit
Commuter Benefit

Apply Now

Content Producer

Distributed, US

<div><span style="font-size: 11pt">HackerOne, the number 1 bug bounty and vulnerability disclosure platform, is seeking a talented content producer to help facilitate the creation of high-value assets for security, risk, and engineering professionals. Candidate must be comfortable in a fast-paced, creative and results driven marketing organization. </span></div><div><br></div><div><span style="font-size: 11pt">This position reports to the Sr. Director of Content and Community and will be part of the Marketing department. We are open to someone working remotely anywhere within the US. Some travel is required. </span></div><div><br></div><div><b><span style="font-size: 18px">WHO IS THE MARKETING TEAM</span></b></div><div><br></div><div><span style="font-size: 11pt">CREATIVE THINKING ... marketing to security professionals is a difficult task and one that demands out-of-the-box thinking to be successful.  No templates or playbooks allowed</span></div><div><br></div><div><span style="font-size: 11pt">FAIL FAST ... we not only support the idea of failing fast, we require it!  As a team, we try many approaches, messages, channels, etc. to help educate our primary market and know failure isn't just a possibility ... it's a reality!  Don't be scared to fail. Join our team and help us test new ideas fast, fail at them faster and - ultimately - help us become better tomorrow than we are today.</span></div>

WHAT YOU WILL DO

Responsible for the production of best-in-class content with a primary focus on lead generation and brand development at HackerOne
Work with Content Marketing team for strategy and ideas then execute projects timely and on budget
Organize and manage the content portfolio for regular audits (updating figures, stats, etc) and taxonomy/structure of completed materials
Manage the weekly project lists and partnerships (interfacing with contract writers, creative agencies, technical and subject matter experts, and more)
Conduct high-level research and analysis, working closely with Director Demand Generation on strategizing content pieces and opportunities
Stay abreast of current events and industry trends and opportunities
Demonstrated ability to oversee the production of quality material and meet production deadlines
Collaborate with other Content Producers on project flow, execution, and project success
Ability to write nuanced social media copy for security audiences

WHAT WE ARE LOOKING FOR

3+ years of experience managing complex content and design projects
Experience working in a B2B SaaS marketing department
Project management expertise and experience interacting with writers, designers, and developers
Great communication skills a must
Writing skill and experience a plus
Security industry experience a plus
Experience producing localized content a plus

Apply Now

Data Engineer

Distributed, US

<div>HackerOne is seeking a Senior Data Engineer to help us discover, collect, and build complex data by building out our data infrastructure from the ground up. You’ll be part of a growing and globally distributed infrastructure team responsible for building the foundation on top of which HackerOne runs, and play a key role in designing and building high performance, scalable solutions for large volume data ingestion, transformation, and processing. </div>

WHAT YOU WILL DO

Build the infrastructure required for optimal extraction, transformation, storage, and loading of data from a wide variety of data sources
Assemble large, complex data sets that meet functional and non-functional business requirements
Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader
Implement Comprehensive Testing and Continuous Integration frameworks for schema, data, and functional processes/pipelines
Work with executive, product, data and design teams to assist with data-related technical issues and support their data infrastructure needs
Build infrastructure for ML models to derive business value from security vulnerability data
Collaborate with product development teams to productize solutions you develop

WHAT WE ARE LOOKING FOR

5+ years experience developing data frameworks using Python
5+ years of using SQL for data manipulation in a fast-paced work environment
Experience working with open source technologies like Kafka, Hadoop, Hive, Presto, and Spark, or similar
Experience building and optimizing ‘big data’ data pipelines, architectures and data sets
Mastery of data warehousing development and fundamentals
Passion for business-oriented data development
Excellent verbal and written communication skills

Apply Now

Enterprise Account Executive - Germany

Distributed, EMEA

<div><span style="font-size: 10pt">HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Enterprise Account Executive will focus on new business bookings through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have strong technical knowledge, the ability to effectively communicate over the phone, through email and face-to-face, and proven success in driving urgency throughout complex sales cycles.</span></div><div><br></div><div>HackerOne connects companies and the white hat hacker community as part of the company’s mission to build a safer Internet. With more than 1,000 companies and more than 140,000 registered hackers, HackerOne has the world’s largest platform and community of its kind. Organizations including The U.S. Department of Defense, General Motors, Lufthansa and Starbucks trust HackerOne to find critical software vulnerabilities before criminals can exploit them. HackerOne customers have resolved more than 57,000 vulnerabilities and awarded more than $22M in bug bounties.</div>

WHAT YOU WILL DO

Responsible for full sales cycle from lead to close.
Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
Meet and exceed monthly, quarterly and annual sales quotas
Territory development skills, must be able to generate and qualify customer leads
Conduct online and in person presentations and demonstrations of the HackerOne platform with support of Solutions Engineering resources
Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
Manage and control complex procurement and legal processes
Leverage strong business acumen to build business cases to support existing projects and develop new projects with key stakeholders within prospective customers
Use Salesforce.com for lead, account, and opportunity management
Maintain an accurate monthly and quarterly sales forecast
Properly transition new customers to our Customer Success team
Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

4-5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
Ability to manage a strong sales process using both in person and online presentation tools
Demonstrable experience over-performing in a fast-paced, innovative sales environment
Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
Experience in working and leading virtual sales teams to close business
Excellent written and verbal communication skills
Evidence of over-achievement in past experiences
Strong work ethic and attention to detail
Entrepreneurial spirit and desire to drive fundamental changes in an important industry
Competency with Salesforce.com, Google Apps, MS Office or equivalent
Native German language skills, professionally proficient English language skills, additional language skills a plus!

BENEFITS AND PERKS

Flexible work hours
Remote work as needed
Maternity & Paternity leave
Health Insurance
401(k)
Unlimited PTO
Gym Benefit
Commuter Benefit

Apply Now

Enterprise Campaign Manager

New York

<div><span style="font-size: 11pt">Do you love funnels and pipeline generating activities as much as we do??  Reporting to the Director of Demand Generation and based in New York, the Campaign Manager will be tasked with the primary goal of creating pipeline growth and optimizing the marketing funnel performance in 2019 to help us continue our explosive growth and market leader position in the hacker-powered security space!  Ideal candidates will have 3+ years experience executing successful lead generation programs in a B2B technology environment, ideally within a SaaS-based company. </span></div><div><br></div><div><span style="font-size: 11pt">You should have proven skills in: organic and paid lead generation channels and be comfortable managing marketing automation best practices.  Our stack includes many tools but is built upon Marketo and Salesforce, mainly, so familiarity with these tools is a bonus.</span></div><div><br></div>

WHAT YOU WILL DO:

Proven success (revenue generation) of multi-channel demand generation campaigns, as well as complex and variable ABM execution using both automated and disruptive technologies via inbound and outbound channels
Develop personalized marketing campaigns to drive meetings within targeted strategic accounts
Map organizational decision-makers and identify key contacts within each named account
Create, maintain and share performance metrics on region-based marketing activities and follow-on business impact
Continuously improve campaign strategies by collaborating with sales leaders to understand and encompass the buyer journey
Forge strong relationships with our amazing sales team to support lead flow service level agreements (SLAs)

WHAT WE ARE LOOKING FOR:

CREATIVE THINKING ... marketing to security professionals is a difficult task and one that demands out-of-the-box thinking to be successful. No templates or playbooks allowed
FAIL FAST ... we not only support the idea of failing fast, we require it! As a team, we try many approaches, messages, channels, etc. to help educate our primary market and know failure isn't just a possibility ... it's a reality! Don't be scared to fail. Join our team and help us test new ideas fast, fail at them faster and - ultimately - help us become better tomorrow than we are today
.... and now for the boring stuff ...
BA/BS degree required; Experience in security is a plus but not a requirement
3-5 years of demand generation experience preferably within a SaaS company
Understanding of end-to-end campaign development, execution, and measurement
Strong organizational skills to effectively manage multiple and projects with tight deadlines
Excellent analytical and quantitative skills to interpret data and translate it into actionable change
Experience with Marketo and Salesforce is a plus

BENEFITS AND PERKS:

We value our employees and support them in being happy and healthy both in and out of the office. Here are some of our benefits:
Flexible work hours
Remote work as needed
Unlimited PTO
Maternity & Paternity leave
Health Insurance
401(k)
Gym/Wellness Benefit
Commuter Benefit

Apply Now

Field Marketing Coordinator, Community

London

<div><span style="font-size: 12pt">We are looking for a Field Marketing Coordinator to plan, manage and execute on all hacker community events based in EMEA.  Reporting directly to the Global Manager of Field Marketing and Strategic Partnerships and based out of our London office, the Field Marketing Coordinator role will be tasked with the goal of planning, promoting and executing flawlessly on the project plans for each of HackerOne’s EMEA-based community events. </span></div><div><br></div><div><span style="font-size: 12pt">The perfect candidate is highly organized and extremely passionate about security and supporting our hackers that make the internet safer. You should be a self-starter who loves the opportunity to be flexible and adjusts quickly as the situation demands. </span></div><div><br></div><div><b><span style="font-size: 18px">WHO IS THE MARKETING TEAM: </span></b></div><div><br></div><div><span style="font-size: 11pt">CREATIVE THINKING ... marketing to security professionals is a difficult task and one that demands out-of-the-box thinking to be successful.  No templates or playbooks allowed </span></div><div><br></div><div><span style="font-size: 11pt">FAIL FAST ... we not only support the idea of failing fast, we require it!  As a team, we try many approaches, messages, channels, etc. to help educate our primary market and know failure isn't just a possibility ... it's a reality!  Don't be scared to fail. Join our team and help us test new ideas fast, fail at them faster and - ultimately - help us become better tomorrow than we are today.</span></div>

WHAT YOU WILL DO:

Support, plan and manage our EMEA hacker community events
Work closely with the Community Field Marketing Coordinator in North America
Project plan each event from execution of contracts to the post-event analysis
Coordinate cross-functionally to producing relevant materials for each event, including: literature, signage, merchandise (SWAG) and other materials to be used at field marketing events
Maintain relationships with third-party vendors and venues
Attend relevant trade shows and events
Track and monitor industry trends and competitor activities
Report weekly/monthly on the status of field marketing activities
Work closely with the Community Team to document, share and execute on community//hacker goals, ensuring we are exceeding business goals on how to expand and elevate our community of hackers

WHAT WE ARE LOOKING FOR:

ORGANIZED INITIATOR … highly organized, love structure with the ability to be flexible and adjust as last-minute changes occur.
LOVES TO TRAVEL … ability to work on the road, while acting as a professional representative of HackerOne at all events
MULTITASKER … being able to work on current day-to-day tasks while working towards “big picture” and overall strategy
COMMUNICATOR … ability to work well w/ cross-continent teams; vocal in company communication channels (slack) The ability to work hard, play hard and HAVE FUN in your role at HackerOne!
… and now for the boring stuff …
BA/BS degree required: Experience is a plus but not a requirement
1-3 years of field marketing experience
Understanding of the constant demands of events, from execution of contracts to post event retros and hand-offs to relevant teams
Strong organizational skills to effectively manage multiple projects with tight deadlines
Strong people skills with an ability to work and communicate cross-functionally
Experience with Asana is a plus, but not a requirement

Apply Now

Field Marketing Coordinator, West

San Francisco

<div>We are looking for a Field Marketing Coordinator to plan, manage and execute on all HackerOne-sponsored tradeshows and events based in North America.  Reporting directly to the Global Manager of Field Marketing and Strategic Partnerships and based out of our San Francisco office, the Field Marketing Coordinator role will be tasked with the goal of planning, promoting and executing flawlessly on the project plans for each of HackerOne’s North America-based events. This role is vital to helping HackerOne’s marketing and sales teams to continue our explosive growth and to further strengthen our position as the category leader in hacker powered security.  </div><div><br></div><div>The perfect candidate is highly organized, is a self-starter who loves the opportunity to be flexible and adjusts quickly as the situation demands. Security experience is a plus but not a requirement. You should have excellent communication skills with a love for developing professional relationships, both internally and externally. </div><div><br></div><div><b>WHO WE ARE:</b></div><div>CREATIVE THINKING ... marketing to security professionals is a difficult task and one that demands out-of-the-box thinking to be successful.  No templates or playbooks allowed </div><div><br></div><div>FAIL FAST ... we not only support the idea of failing fast, we require it!  As a team, we try many approaches, messages, channels, etc. to help educate our primary market and know failure isn't just a possibility ... it's a reality!  Don't be scared to fail. Join our team and help us test new ideas fast, fail at them faster and - ultimately - help us become better tomorrow than we are today.</div>

WHAT YOU WILL DO:

Plan and manage list of all North America events
Project plan each event from execution of contract to the post-event analysis
Coordinate cross-functionally to producing relevant materials for each event, including: literature, signage, merchandise (SWAG) and other materials to be used at field marketing events
Maintain relationships with third-party vendors and venues
Attend relevant trade shows and events
Track and monitor industry trends and competitor activities at each event
Report weekly/monthly on the status of field marketing activities
Work closely with the Demand Generation Team to document and share lead/customer intelligence with the sales team
Partner closely with both the Sales and Program Operations teams to ensure the Marketing team is meeting and exceeding both new business pipeline and renewal goals by leveraging the correct mix of events and tradeshows.

WHAT WE ARE LOOKING FOR:

ORGANIZED INITIATOR … highly organized, love structure with the ability to be flexible and adjust as last-minute changes occur.
LOVES TO TRAVEL … ability to work on the road, while acting as a professional representative of HackerOne at all events
The ability to work hard, play hard and HAVE FUN in your role at HackerOne!

… and now for the boring stuff …

BA/BS degree required
1-3 years of field marketing experience, preferably within a SaaS company
Understanding of the constant demands of events, from execution of contract to post event retros and hand-offs to sales
Strong organizational skills to effectively manage multiple projects with tight deadlines
Strong people skills with an ability to work and communicate cross-functionally
Experience with Asana and Salesforce is a plus

Apply Now

IT Engineer

London

<div><span style="font-size: 11pt">Are you an amazing problem solver? Do you have a track record for great service and strong technical knowledge? If so, HackerOne wants you to be its IT Engineer in our London office, joining a team of 5 globally. This is a hands-on role that will provide support for our teams working around the world focused within UK hours. This role will consist of ongoing projects that you have the opportunity to own from planning to implementation across multiple departments. </span></div><div><br></div><div><span style="font-size: 11pt">The ideal candidate will be hands-on, empathetic, and solutions oriented. We're growing fast and our IT team needs to lead the way! </span></div>

WHAT YOU WILL DO

Provide advanced user support and IT administration for HackerOne employees
Manage, monitor, and improve IT security practices
Operate with a strong emphasis on creating a secure IT environment for HackerOne employees
Effective management and prioritization of all IT escalations
Work through security incident response escalations from H1 Employees
Be in on-call rotation for issues that escalate during UK hours
Help maintain and expand our automation across the company

WHAT WE ARE LOOKING FOR

Approach projects and problems with a “Security First” mindset
3 years working experience in a professional IT team
Significant experience and knowledge in configuring and troubleshooting macOS, ChromeOS, and Linux environments
Strong knowledge of at least one scripting language (Bash, Python, Ruby)
Solid networking fundamentals (OSI model, routing, subnets, etc.)
Comfortable with AWS infrastructure (EC2, S3, VPC, IAM, Route 53)
Experience working with SaaS tools and their API endpoints to build automation
Organized and able to shift tasks as priorities evolve
Passionate about detailed and consistent documentation
Experience with MDM solutions such as G Suite MDM, MobileIron, or AirWatch.
Hands on experience with SSO / SAML integrations
Experience with MDM solutions such as G Suite MDM, MobileIron, or AirWatch
Experience with networking devices from Juniper, Cisco, or Ubiquiti
Experience with macOS management tools such as JAMF Pro (Casper), Munki, or Fleetsmith

Apply Now

IT Engineer

Groningen

<div><span style="font-size: 11pt">Are you an amazing problem solver? Do you have a track record for great service and strong technical knowledge? If so, HackerOne wants you to be its first IT Engineer in our Groningen office, joining a team of 5 globally. This is a hands-on role that will provide support for our teams working around the world focused within NL hours. This role will consist of ongoing projects that you have the opportunity to own from planning to implementation across multiple departments. </span></div><div><br></div><div><span style="font-size: 11pt">The ideal candidate will be hands-on, empathetic, and solutions oriented. We're growing fast and our IT team needs to lead the way! </span></div>

WHAT YOU WILL DO

Provide advanced user support and IT administration for HackerOne employees
Manage, monitor, and improve IT security practices
Operate with a strong emphasis on creating a secure IT environment for HackerOne employees
Effective management and prioritization of all IT escalations
Work through security incident response escalations from H1 Employees
Be in on-call rotation for issues that escalate during NL hours
Help maintain and expand our automation across the company

WHAT WE ARE LOOKING FOR

Approach projects and problems with a “Security First” mindset
3 years working experience in a professional IT team
Significant experience and knowledge in configuring and troubleshooting macOS, ChromeOS, and Linux environments
Strong knowledge of at least one scripting language (Bash, Python, Ruby)
Solid networking fundamentals (OSI model, routing, subnets, etc.)
Comfortable with AWS infrastructure (EC2, S3, VPC, IAM, Route 53)
Experience working with SaaS tools and their API endpoints to build automation
Organized and able to shift tasks as priorities evolve
Passionate about detailed and consistent documentation
Experience with MDM solutions such as G Suite MDM, MobileIron, or AirWatch.
Hands on experience with SSO / SAML integrations
Experience with MDM solutions such as G Suite MDM, MobileIron, or AirWatch
Experience with networking devices from Juniper, Cisco, or Ubiquiti
Experience with macOS management tools such as JAMF Pro (Casper), Munki, or Fleetsmith
Fluent in Dutch

BENEFITS AND PERKS

We value our employees and support them in being happy and healthy both in and out of the office. Here are some of our benefits:
Competitive Salary
Flexible work hours
Remote work up to 2 days a week
25 vacation allowance plus additional vacation day allowance with manager approval
Maternity & Paternity leave
11 paid bank holidays
Pension contributions
Gym/Wellness Benefit
Commuter Benefit
$1500/year conference budget
Benefit Allowance

Extra Perks
Unlimited HackerOne Swag
Fully-stocked kitchen, including snacks, breakfast options, coffee etc.
Lunch provided everyday
Regular Happy Hours
Seasonal parties
Growth opportunity

Apply Now

Marketing Internship

San Francisco

<div><span style="font-size: 11pt">HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our marketing team. As a Demand Gen. Support Intern, you will have the opportunity to learn how a demand gen. organization works through the exposure of the day to day operations within a disruptive SaaS startup.</span></div><div><br></div><div><span style="font-size: 11pt">By the end of the internship program you will develop a good understanding of how various aspects of revenue-generating functions work inside a fast-growing company — from Market Research to Demand Generation to Sales. You will also gain knowledge of tools that modern sales and marketing professionals use. </span></div><div><br></div><div><span style="font-size: 11pt">This is a full-time paid internship, lasting 10 weeks (May -July). Must be able to work out of our San </span><span style="font-size: 14.6667px">Francisco</span><span style="font-size: 11pt"> </span><span style="font-size: 14.6667px">headquarters</span><span style="font-size: 11pt">. </span></div><div><br></div><div><b><span style="font-size: 18px">WHO IS THE MARKETING TEAM</span></b></div><div><br></div><div><span style="font-size: 11pt">CREATIVE THINKING ... marketing to security professionals is a difficult task and one that demands out-of-the-box thinking to be successful.  No templates or playbooks allowed </span></div><div><br></div><div><span style="font-size: 11pt">FAIL FAST ... we not only support the idea of failing fast, we require it!  As a team, we try many approaches, messages, channels, etc. to help educate our primary market and know failure isn't just a possibility ... it's a reality!  Don't be scared to fail. Join our team and help us test new ideas fast, fail at them faster and - ultimately - help us become better tomorrow than we are today.</span></div>

WHAT YOU WILL DO

Partner with Campaign Managers in creating the Account-Based Marketing infrastructure and lay the foundation with account strategy
Take ownership of building out our universe of target accounts and prospective buyers in those accounts
Use state-of-the-art sales and marketing tools to help Marketing and Sales Executives prioritize the target accounts in each of the sales territories
Develop analytics and reporting to analyze sales coverage and white spaces.

WHAT WE ARE LOOKING FOR

Students graduating in 2019, 2020 or 2021, with a degree in Marketing
Minimum of 3.0 GPA
Clear, professional written, verbal and interpersonal communication skills
Excellent organizational and team player skills
Hardworking and enthusiastic personality
Must be able to work 40 hours a week, for 10 weeks in our San Francisco office

Apply Now

Sales Development Representative - Mid-Market (EMEA)

London

<div><span style="font-size: 11pt">Are you naturally curious, confident, and a strong communicator? HackerOne is looking for a Sales Development Representative (SDR) who is passionate about launching or developing their career in disruptive software sales. The SDR will partner with sales and marketing to drive phone-based and email lead generation, appointment setting, lead qualification and sales support for the sales team. This individual will focus on high-growth, fast paced organizations in EMEA. </span></div><div><span style="font-size: 11pt">HackerOne offers a clear career path with plenty of opportunity to learn and grow. This position will report to the EMEA Sales Manager, located in London.</span></div>

WHAT YOU WILL DO

Meet/exceed monthly qualified meeting and opportunity metrics through phone and email based prospecting & lead qualification
Conduct account based prospecting efforts to generate, qualify and arrange high impact business sales conversations with the Account Executive team
Rapidly learn the technical aspects of the product, effectively communicate the value proposition and be able to successfully handle objections and competitive questions from prospects
Establish rapport with all buyer levels including senior executives
Effectively discover the needs of a prospect and communicate how HackerOne will address them
Work closely and collaboratively with various members of the sales team to develop and implement appropriate outbound campaigns
Use Salesforce.com for lead management, Outreach.io for email automation/tracking and other various sales intelligence sources for advanced prospecting

WHAT WE ARE LOOKING FOR

Strong desire to work in fast-paced startup environment
Sense of curiosity for security and a passion for sales
Competitive team player
Excellent written and verbal communication skills
Positive and energetic phone skills; excellent listening and writing skills
Previous successful sales experience OR a strong interest in a sales career
Consistent measurable over-achievement in past experiences
B2B Sales experience a plus
Bachelor's degree required

Apply Now

Sales Development Representative, Mid-Market

San Francisco

<div><span style="font-size: 11pt">Are you naturally curious, confident, and a strong communicator? HackerOne is looking for a Sales Development Representative (SDR) who is passionate about launching or developing their career in disruptive software sales. The SDR will partner with sales and marketing to drive phone-based and email lead generation, appointment setting, lead qualification and sales support for the sales team. We are looking for someone to focus on high-growth, fast paced mid-market organizations in North America.</span></div><div><br></div><div><span style="font-size: 11pt">HackerOne offers a clear career path with plenty of opportunity to learn and grow. This position will report to the Senior Manager of Sales Development, located in San Francisco.</span></div>

WHAT YOU WILL DO

Meet/exceed monthly qualified meeting and opportunity metrics through LinkedIn, Twitter, phone and email-based prospecting & lead qualification
Conduct account-based prospecting efforts to generate, qualify and arrange high impact business sales conversations with the Account Executive team
Learn the technical elements of the product and effectively communicate the value proposition
Establish rapport with prospective clients across different levels of the organization
Assess the needs of a prospective client and help connect them to the appropriate HackerOne offering
Work closely and collaboratively with various members of the sales team to develop and implement appropriate outbound campaigns
Use Salesforce.com for lead management, Outreach.io for email automation/tracking and other various sales intelligence sources for advanced prospecting

WHAT WE ARE LOOKING FOR:

Process-oriented systems thinker
Exceptional written and verbal communication skills
Previous successful sales/SDR experience OR a strong interest in a sales career

Apply Now

Sales Engineer - APAC

Singapore

<div><span style="font-size: 10pt">We are looking for a Sales Engineer to join a fast-growing company that is bringing a fresh and disruptive approach to information security. You will work hand in hand with Account Executives to successfully prospect and sell into specific accounts where your technical and domain expertise makes the difference. You will work closely with product and engineering to bring the sales perspective to product roadmap discussions. You will become an evangelist for the power of hackers and bug bounty programs.</span></div><div><span style="font-size: 10pt">A successful Sales Engineer at HackerOne has experience in a security-centric and customer-facing role, such as security consulting or sales or solutions engineering for a technical security product. You are also passionate about technical sales and working with prospective buyers. You are an ambitious self-learner and have experience with fundamental application security concepts.</span></div><div><span style="font-size: 10pt">The position reports to the Head of Sales Engineering and is based in Singapore.</span></div>

WHAT YOU WILL DO

Work in close collaboration with the sales team to provide technical and domain expertise for specific opportunities, develop account strategies, uncover additional business opportunities
Deeply understand the security programs of our prospects to provide expert consultation designed to align their goals with hacker community engagement
Actively drive the technology evaluation stage of the sales process with our prospects of various technical levels
Technically close complex and competitive opportunities, through advanced security domain expertise, technical skill and credibility
Develop documentation and workflows specific to a customer’s implementation plan
Consult seamlessly and comfortably with CISOs, CSOs, VP of Engineering, CTOs, Program Managers, Director of Security of companies of all sizes and industries.
Lead tailored product demonstrations in key accounts
Analyze features requests from customers and prospects and provide feedback to our engineering and product management teams
Continually optimize the technical sales process and support sales efficiency across the board
Stay on top of industry news and developments to provide and maintain a deep industry and domain expertise
Provide technical perspective on active deals and help accurately forecast deals
Support marketing and sales local events and evangelize HackerOne and bug bounty programs in general

WHAT WE ARE LOOKING FOR

2-5 years of application security experience, understand security fundamentals and common vulnerabilities (e.g. OWASP Top Ten)
Great spoken and written English and Mandarin
Bachelor's degree in Computer Science, Engineering or related field of study preferred or equivalent experience
2+ years of experience in security
Experience with technical selling of security services or products
Passionate about technical sales and working with customers
Ability to take feedback early in the sales process and synthesize to actionable feature requests for our product development team
Excellent communication, presentation, and demonstration skills
Multi-tasker: you will manage multiple opportunities concurrently
Ability to articulate an opinion in the security community's ongoing vulnerability disclosure debate

Bonus points for:

1-5 years of experience in penetration testing for a variety of companies
Experience performing security assessments for compliance purposes
Created or managed a bug bounty or vulnerability disclosure program at an organization
Scripting/programming skills (e.g., Python, Ruby, Java, JS, etc.)
Federal and industry regulations understanding (e.g., PCI, SOX, GLBA, ISO 17799, HIPAA, CA1386)
Network and web-related protocol knowledge (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
CREST, CISSP, OSCP/E, GWAPT, GPEN, GXPN certification is helpful, but not a necessity
Public speaking experience

Apply Now

Sales Engineer - SF

San Francisco

WHAT YOU WILL DO

Work in close collaboration with the sales team to provide technical and domain expertise for specific opportunities, develop account strategies, uncover additional business opportunities
Deeply understand the security programs of our prospects to provide expert consultation designed to align their goals with hacker community engagement
Actively drive the technology evaluation stage of the sales process with our prospects of various technical levels
Technically close complex and competitive opportunities, through advanced security domain expertise, technical skill and credibility
Develop documentation and workflows specific to a customer’s implementation plan
Consult seamlessly and comfortably with CISOs, CSOs, VP of Engineering, CTOs, Program Managers, Director of Security of companies of all sizes and industries.
Lead tailored product demonstrations in key accounts
Analyze features requests from customers and prospects and provide feedback to our engineering and product management teams
Continually optimize the technical sales process and support sales efficiency across the board
Stay on top of industry news and developments to provide and maintain a deep industry and domain expertise
Provide technical perspective on active deals and help accurately forecast deals
Support marketing and sales local events and evangelize HackerOne and bug bounty programs in general

WHAT WE ARE LOOKING FOR

2-5 years of application security experience, understand security fundamentals and common vulnerabilities (e.g. OWASP Top Ten)
Bachelor's degree in Computer Science, Engineering or related field of study preferred or equivalent experience
2+ years of experience in security
Experience with technical selling of security services or products
Passionate about technical sales and working with customers
Ability to take feedback early in the sales process and synthesize to actionable feature requests for our product development team
Excellent communication, presentation, and demonstration skills
Multi-tasker: you will manage multiple opportunities concurrently
Ability to articulate an opinion in the security community's ongoing vulnerability disclosure debate

Bonus points:

1-5 years of experience in penetration testing for a variety of companies
Experience performing security assessments for compliance purposes
Created or managed a bug bounty or vulnerability disclosure program at an organization
Scripting/programming skills (e.g., Python, Ruby, Java, JS, etc.)
Federal and industry regulations understanding (e.g., PCI, SOX, GLBA, ISO 17799, HIPAA, CA1386)
Network and web-related protocol knowledge (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
CISSP, OSCP/E, GWAPT, GPEN, GXPN certification is helpful, but not a necessity
Public speaking experience

Apply Now

Security Analyst

Distributed, US

<div>HackerOne is looking for security-minded, customer-service oriented individuals to join the team responsible for HackerOne’s Fully Managed service offering. You will be responsible for vetting security vulnerability reports from some of the world's best hackers being submitted to Fortune 500 and other companies as part of their bug bounty programs. You will have the opportunity to work with some of the best hackers in the world and the security teams behind some of the most competitive bug bounty programs, gaining hands-on experience with thousands of vulnerabilities unique to HackerOne's customers.</div><div><br></div><div>The ideal candidate will be a self-starter, a problem solver, a great communicator, and detail oriented.</div><div><br></div><div>This role requires that you have both excellent communication skills to serve as the glue between the hacker community and companies running bug bounty programs, as well as the technical capacity to ensure every bug report is reproducible and provides value to each customer. This job is remote and can be performed from anywhere in the United States.</div>

WHAT YOU WILL DO:

Review incoming vulnerability reports and reproduce issues, assessing the severity and impact of each issue within the context of each organization’s threat model
Work with hackers to identify missing information in reports, as well as help educate the community when reports are incorrect
Write a brief summary for each report, including clear reproduction steps, the impact of the issue, and remediation advice
Coordinate with our Customer Success team and customers to ensure smooth triage workflows for any programs you work with
Ensure clear and efficient communication between hackers and customers
Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success

WHAT WE ARE LOOKING FOR:

Top notch communication skills: need to be able to firmly, yet politely, respond to non-issues, as well as identify legitimate issues and communicate them to security teams in an easy to understand format
Strong technical knowledge around web application security: ability to identify and reproduce reported vulnerabilities, as well as assess contextual risk
In-depth knowledge of security fundamentals, including OWASP Top 10 and other common application security vulnerabilities. The Web Application Hacker’s Handbook is a great resource to be familiar with.
Familiarity with and ability to calculate CVSS ratings for identified vulnerabilities based on an understanding of each customer’s threat model.
Familiar with vulnerability disclosure and bounty programs, including: report formatting and content, confidentiality and disclosure processes, the importance of clear and quick communication between hackers and customers, program policies, etc.
Ability to prioritize and organize operationally complex work, with great attention to detail

NICE TO HAVES:

Security consulting experience, such as: vulnerability assessment, code review, and penetration testing
1+ years customer service or IT support experience
Network and web-related protocol knowledge (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
CISSP, OSCP/E, GWAPT, GPEN, GXPN certification is helpful, but not a necessity
Additional experience in IT, security engineering, system and network security, authentication and security protocols, and applied cryptography
Bootrom assessment experience
Experience with Dalvik/ART and Dex bytecode analysis

Apply Now

Software Engineer

Groningen

<div>We are a diverse and talented team of engineers who are driven to solve challenges with clean, quality code. Our team is agile, highly collaborative, and aims to be aligned and autonomous. We strive to continually improve ourselves by learning from our peers and growing from their feedback. Better software is built by working together.</div><div><br></div><div>We tackle many different product and technical challenges. Our engineers work on different squads in order to focus on specific initiatives. Check out these posts written by our engineers:</div><div><a href="https://www.hackerone.com/blog/Introducing-CWE-based-Weaknesses" class="postings-link">Introducing CWE-based Weaknesses</a></div><div><a href="https://www.hackerone.com/blog/advanced-workflows-with-inbox-views" class="postings-link">Advanced Workflows with Inbox Views</a></div><div><a href="https://www.hackerone.com/blog/hacktivity-upvoting" class="postings-link">Get Out the Vote!</a></div><div><a href="https://www.hackerone.com/blog/badger-badger-badger" class="postings-link">Badges of Honor</a></div>

Here are just a few of our practices:

We ship code to production every day
Code review for every line of code
We imbue our agreed practices in linters
We acknowledge failure as an important part of learning
Always improving; passionate about retrospectives
We know why our work is important and specifically how we’ll be successful
Engineers work best when focused; we isolate interrupts and operate with a Maker’s Schedule
We play together with hackdays, lunch & learns and offsites

What we are looking for:

Experience leading technical projects
Experience mentoring team members
Commits to a project, sets expectations and delivers
Works to ensure everyone is aligned on the same priorities
Always aims to have tested and security reviewed code
Pragmatic & data driven decision making
Web development experience, in the same or similar stack as: Ruby/Rails/GraphQL & JS/Relay/React
Curious to learn and experiment with a purpose
This is a full-stack web development role. We don't require experience in security; we simply encourage an awareness of the security implications of what we build.

Apply Now

Strategic Content Editor

Distributed, US

<div><span style="font-size: 11pt">HackerOne, the number 1 bug bounty and vulnerability disclosure platform is seeking a talented editor and writer to create and curate high value content for security, risk, and engineering professionals. We have a team of talented professionals focused on creating best-in-class content that’s educational, valuable, and insightful. We're looking for someone solely focused on developing security-focused tutorials and content that our readers and prospects need and want. We aim to  create relevant, compelling, and enjoyable content that’s meant to be consumed and shared.</span></div><div><br></div><div><span style="font-size: 11pt">This position reports to the Sr. Director, Content and will be part of the Marketing department. We are open to someone working remotely anywhere within the US. </span></div>

WHAT YOU WILL DO

Strategic Editor for various high-value assets that are focused on 3 key audiences: Security, Risk, and Engineering teams
Create in-depth, best-in-class content for lead generation and brand development at HackerOne. Develop story or content ideas, considering reader or audience appeal
Manage and source team of top writers, strategizing with company leadership on topics
Coordinate and assign focus areas to individual writers for coverage
Direct or personally conduct proprietary surveys, studies, and research for high-value content pieces
Conduct or oversee copy and line editing efforts to ensure quality and consistency. Good writing is hard to do, but you love doing it
Stay abreast of current events and infosecurity industry trends and opportunities
Relentless focus on writing clear and compelling copy that is action-oriented and devoid of FUD

WHAT WE ARE LOOKING FOR

5+ years of experience creating content for business audiences in a B2B SaaS business
Demonstrated track record of creating content that gets shared and enjoyed with prior publications or high-trafficked writing samples
Demonstrated ability to meet production deadlines
At least 2+ year of writing for infosecurity audiences, bonus emphasis on application security space
Diverse background with effectiveness across marketing disciplines, including experience in product marketing (preferred not required)
Intimate understanding of the customer lifecycle journey and the needs of target customer personas (preferred not required)
Vulnerability research or bug bounty experience (preferred not required)
Prior work history in the infosecurity space (preferred not required)

Apply Now

Technical Program Manager

Distributed, US

<div><span style="font-size: 11pt">HackerOne is looking for a Technical Program Manager to join our team and help some of our largest customers secure their products! This is a perfect role for someone who knows security and enjoys helping others level up their knowledge. TPMs own the technical delivery and consulting components of our customer success team. They work closely with our Enterprise-level customers, helping plan, launch, and run amazing bug bounty and vulnerability disclosure programs.</span></div><div><br></div><div><b style="font-size: 18px">WHO WE ARE:</b></div><div><span style="font-size: 11pt">The Technical Program Management team is made up of client facing security experts. A core function of the Customer Success team, TPMs bring deep and practical security knowledge and consulting to both customer accounts and internal stakeholders. </span><span style="font-size: 14.6667px">We work directly with our customers to ensure that their bug bounty programs are successful and driving meaningful results for their security teams.</span></div><div><br></div><div><span style="font-size: 11pt">This role is open in the US and Latin America.</span></div>

WHAT YOU WILL DO:

Use your security expertise to help customers initiate, plan, launch, and operate bug bounty and vulnerability management programs
Work with customers of all skill levels, from customers who have never done a bug bounty before, to industry veterans
Interview customers to understand their threat model and attack surface
Help customers define scope and a test plan that will give them the results they’re looking for
With our Community team, source hackers with talents that match the programs you help operate
Educate and consult with customers on the security issues they encounter through their program
Break down complex security concepts to customers with various levels of security experience
Monitor the health of your customers’ programs to ensure they are getting the maximum value from their program, and that they’re set up to keep hackers engaged and finding vulnerabilities
Use your security expertise to identify and execute on new process improvements, playbooks, and shared tooling that increase program success rate and make salable improvements across the Customer Support team
Take feedback from customers and work with product/engineering to develop our product feature roadmap
Use your security expertise to provide input to product and engineering on potential new features, prototypes, etc.
Support our Program Managers (Customer Success Managers) and other parts of the organization by handling escalations that require technical and security expertise

WHAT ARE WE LOOKING FOR:

1 - 3 years of application security experience, understand security fundamentals and common vulnerabilities (e.g. OWASP Top Ten)
2+ years of customer-facing or consulting experience (Some of this should include helping non-technical stakeholders understand security topics)
Excellent written and verbal communication skills, and the ability to demonstrate empathy with multiple audiences
You will be an advocate for both hackers and customers, and will need to appropriately influence and push back when needed to help both be successful
Experience with security client engagements, e.g., pentesting, security consulting, vulnerability management, etc.
Alignment with HackerOne’s values: start with integrity, default to disclosure, act like an owner, succeed as a team, and empower our community
Must be willing to travel: up to 20% travel required

NICE TO HAVES:

Experience participating in and/or running bug bounty programs
Experience with vulnerability management, application/infrastructure security, and/or secure devops
Experience with vulnerability assessment
Experience discovering and exploiting vulnerabilities (e.g. penetration testing, red teaming, claiming bounties, etc.)
Additional experience in IT, such as security engineering, system and network security, authentication and security protocols, applied cryptography, etc
Scripting/programming skills (e.g., Python, Ruby, Java, JS, etc.)
Mobile pentesting experience or auditing (e.g. Frida, Swift/Objective C, etc)
Network and web-related protocol knowledge (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
Federal and industry regulations and compliance regimes, particularly PCI, SOC, and HIPAA

Apply Now