Careers at HackerOne

WHAT YOU WILL DO

• Responsible for full sales cycle from lead to close.
• Meet and exceed monthly, quarterly and annual sales quotasTerritory development skills and ability to generate and qualify customer leads
• Conduct online and in person presentations and demonstrations of the HackerOne platform
• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
• Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
• Use Salesforce.com for lead, account, and opportunity management
• Maintain an accurate monthly and quarterly sales forecast
• Properly transition new customers to our Customer Success teamBring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

• 5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
• Experience selling in the federal space
• Ability to manage a strong sales process using both in person and online presentation tools
• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
• Experience in working and leading virtual sales teams to close business
• Excellent written and verbal communication skills
• Evidence of over-achievement in past experiences
• Strong work ethic and attention to detail
• Competency with Salesforce.com, Google Apps, MS Office

WHAT YOU WILL DO

• Responsible for full sales cycle from lead to close.
• Meet and exceed monthly, quarterly and annual sales quotas
• Territory development skills and ability to generate and qualify customer leads
• Conduct online and in person presentations and demonstrations of the HackerOne platform
• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
• Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
• Use Salesforce.com for lead, account, and opportunity management
• Maintain an accurate monthly and quarterly sales forecast
• Properly transition new customers to our Customer Success team
• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

• 3-5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
• Ability to manage a strong sales process using both in person and online presentation tools
• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
• Experience in working and leading virtual sales teams to close business
• Excellent written and verbal communication skills
• Evidence of over-achievement in past experiences
• Strong work ethic and attention to detail
• Competency with Salesforce.com, Google Apps, MS Office

BENEFITS AND PERKS

• Flexible work hours
• Remote work as needed
• Maternity & Paternity leave
• Health Insurance
• 401(k)
• Unlimited PTO
• Gym Benefit
• Commuter Benefit

WHAT YOU WILL DO

• Responsible for full sales cycle from lead to close.
• Meet and exceed monthly, quarterly and annual sales quotas
• Territory development skills and ability to generate and qualify customer leads
• Conduct online and in person presentations and demonstrations of the HackerOne platform
• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
• Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
• Use Salesforce.com for lead, account, and opportunity management
• Maintain an accurate monthly and quarterly sales forecast
• Properly transition new customers to our Customer Success team
• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

• 3-5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
• Ability to manage a strong sales process using both in person and online presentation tools
• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
• Experience in working and leading virtual sales teams to close business
• Excellent written and verbal communication skills
• Evidence of over-achievement in past experiences
• Strong work ethic and attention to detail
• Competency with Salesforce.com, Google Apps, MS Office

WHAT YOU WILL DO

• Responsible for high velocity full sales cycle from lead to close.
• Meet and exceed monthly, quarterly and annual sales quotas
• Territory development skills and ability to generate and qualify customer leads
• Conduct online and in person presentations and demonstrations of the HackerOne platform
• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
• Use Salesforce.com for lead, account, and opportunity management
• Maintain an accurate monthly and quarterly sales forecast
• Properly transition new customers to our Customer Success team
• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

• 1+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
• Ability to manage a strong sales process using both in person and online presentation tools
• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
• Experience in working and leading virtual sales teams to close business
• Excellent written and verbal communication skills
• Evidence of over-achievement in past experiences
• Strong work ethic and attention to detail
• Competency with Salesforce.com

WHAT YOU WILL DO

• Responsible for full sales cycle from lead to close with strategic accounts
• Meet and exceed annual sales quotas
• Territory development skills and ability to generate and qualify customer leads
• Conduct in person and online presentations and demonstrations of the HackerOne platform
• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
• Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
• Use Salesforce.com for lead, account, and opportunity management
• Maintain an accurate monthly and quarterly sales forecast
• Properly transition new customers to our Customer Success team
• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

• 5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
• Ability to manage a strong sales process using both in person and online presentation tools
• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
• Excellent written and verbal communication skills
• Evidence of over-achievement in past experiences
• Strong work ethic and attention to detail
• Competency with Salesforce.com

WHAT YOU WILL DO:

• Responsible for strengthening existing customer relationships, renewals, and upsell
• Meet and exceed monthly, quarterly and annual sales quotas, develop and expand existing relationships
• Conduct online and in person presentations and demonstrations of the HackerOne platform
• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
• Work closely and collaboratively with Program Operations team to achieve highest customer satisfaction
• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
• Use Salesforce.com for lead, account, and opportunity management
• Maintain an accurate monthly and quarterly sales forecast
• Be well organized, use of Asana a plus. 
• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR:

• 2-3+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
• Experience in renewing and expanding product footprint within existing customers
• Ability to manage a strong sales process using both in person and online presentation tools
• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
• Experience in working and leading virtual sales teams to close business
• Excellent written and verbal communication skills
• Evidence of over-achievement in past experiences
• Strong work ethic and attention to detail
• Competency with Salesforce.com

WHAT YOU WILL DO

• Responsible for full sales cycle from lead to close.
• Meet and exceed monthly, quarterly and annual sales quotas
• Territory development skills, must be able to generate and qualify customer leads
• Conduct online and in person presentations and demonstrations of the HackerOne platform
• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
• Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
• Manage and control complex procurement and legal processes
• Leverage strong business acumen to build business cases to support existing projects and develop new projects with key stakeholders within prospective customers
• Use Salesforce.com for lead, account, and opportunity management
• Maintain an accurate monthly and quarterly sales forecast
• Properly transition new customers to our Customer Success team
• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

• 2-5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
• Ability to manage a strong sales process using both in person and online presentation tools
• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
• Experience in working and leading virtual sales teams to close business
• Excellent written and verbal communication skills
• Evidence of over-achievement in past experiences
• Strong work ethic and attention to detail
• Competency with Salesforce.com, Google Apps, MS Office

BENEFITS AND PERKS

• Flexible work hours
• Remote work as needed
• Maternity & Paternity leave
• Health Insurance
• 401(k)
• Unlimited PTO
• Gym Benefit
• Commuter Benefit

WHAT YOU WILL DO

• Responsible for full sales cycle from lead to close.
• Meet and exceed monthly, quarterly and annual sales quotas
• Territory development skills, must be able to generate and qualify customer leads
• Conduct online and in person presentations and demonstrations of the HackerOne platform
• Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
• Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
• Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
• Manage and control complex procurement and legal processes
• Leverage strong business acumen to build business cases to support existing projects and develop new projects with key stakeholders within prospective customers
• Use Salesforce.com for lead, account, and opportunity management
• Maintain an accurate monthly and quarterly sales forecast
• Properly transition new customers to our Customer Success team
• Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future

WHAT WE ARE LOOKING FOR

• 2-5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
• Ability to manage a strong sales process using both in person and online presentation tools
• Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
• Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
• Experience in working and leading virtual sales teams to close business
• Excellent written and verbal communication skillsEvidence of over-achievement in past experiences
• Strong work ethic and attention to detail
• Competency with Salesforce.com, Google Apps, MS Office

BENEFITS AND PERKS

• Flexible work hours
• Remote work as needed
• Maternity & Paternity leave
• Health Insurance
• 401(k)
• Unlimited PTO
• Gym Benefit
• Commuter Benefit

WHAT YOU WILL DO:

• Plan and manage list of all North America events 
• Project plan each event from execution of contract to the post-event analysis
• Coordinate cross-functionally to producing relevant materials for each event, including: literature, signage, merchandise (SWAG) and other materials to be used at field marketing events
• Maintain relationships with third-party vendors and venues
• Attend relevant trade shows and events
• Track and monitor industry trends and competitor activities at each event 
• Report weekly/monthly on the status of field marketing activities 
• Work closely with the Demand Generation Team to document and share lead/customer intelligence with the sales team
• Partner closely with both the Sales and Program Operations teams to ensure the Marketing team is meeting and exceeding both new business pipeline and renewal goals by leveraging the correct mix of events and tradeshows.

WHAT WE ARE LOOKING FOR:

• ORGANIZED INITIATOR …  highly organized, love structure with the ability to be flexible and adjust as last-minute changes occur.
• LOVES TO TRAVEL … ability to work on the road, while acting as a professional representative of HackerOne at all events
• The ability to work hard, play hard and HAVE FUN in your role at HackerOne!
… and now for the boring stuff …
• BA/BS degree required
• 1-3 years of field marketing experience, preferably within a SaaS company
• Understanding of the constant demands of events, from execution of contract to post event retros and hand-offs to sales
• Strong organizational skills to effectively manage multiple projects with tight deadlines
• Strong people skills with an ability to work and communicate cross-functionally
• Experience with Asana and Salesforce is a plus

WHAT YOU WILL DO:

• Be an advocate for HackerOne culture and values
• Manage and develop EMEA HR team
• Manage day to day HR support for the Netherlands team
• Build and manage all Netherlands specific programs
• Partner with HR team to create and execute people programs that impact the whole company
• Co-develop people programs for our site in London in partnership with EMEA-based HR partners
• Manage full cycle onboarding and offboarding processes in the Netherlands
• Manage full cycle visa processing for new hires moving to the Netherlands
• Continuous improvement and delivery of New Hire and Employee Experience in the Netherlands
• Take a people analytics approach to devising and executing employee engagement plans
• Provide appropriate solutions and build interpersonal relationships at all levels of the company
• Provide insights on and manage business-critical People initiatives and projects (Talent reviews, Compensation reviews, Development, etc.)
• Support all People initiatives at local and regional levels
• Provide HR data analysis for stakeholders
• Support workforce planning and lead the people process to enable business growth
• Implement process improvement projects in partnership with the Global HR Team
• Manage employee relations (ER) issues
• Own local HackerOne HR policies to comply with any changes in regional labor law and regulations
• Ensure compliance with the local labor laws

WHAT WE ARE LOOKING FOR:

• Minimum 5 years of experience as a solid HR Generalist in a dynamic, hyper-growth business
• Familiarity with Netherlands employment law, regulations and the best practices
• Experience working in a multinational and fast-paced company
• Thrives at executing independently in an unstructured and ambiguous environment
• Excellent interpersonal skills and the ability to manage multiple tasks simultaneously
• Team player and highly collaborative
• Willing to roll your sleeves up and take ownership
• Self-motivated with a strong sense of responsibility
• Strong written and verbal communication skills
• Demonstrated ability to partner within and outside of HR
• Tenacity and ability to build from scratch
• Fluency in Dutch and English
• Legally eligible to work in the Netherlands

WHAT YOU WILL DO:

• Support building and scaling a team of best-in-class Services and Customer Success talent (50 - 75 individuals)
• Supporting the Customer Services / Success Lifecycle of requirements
• Responsible for managing renewals, customer attrition, and churn management
• Responsible for infrastructure, reporting, and business intelligence on mgmt. of renewable book of business
• Partner with senior services leadership to identify opportunities to simplify the services and customer success process through optimization and automation
• Management and tracking of global customer success process improvement initiatives, and regional alignment
• Utilize dashboards, insights and analyses to determine levers for operational efficiency to drive continuous improvement across departments and success teams
• Creation of dashboards, predictive models, capacity models, revenue models for the business. Book to bill, revenue waterfall models, margin analysis, etc.
• Proactively provide high level trends of customer issues to key stakeholders with quantified impact on the business
• System alignment, and tools leveraged to drive reporting on causality of customer condition, customer health indices, and VOC programs
• Ensure scalable and appropriate staffing and succession models are in place across teams
• Workforce and capacity planning, shaping, and skill’s development tracking to support emerging customer requirements
• Identify process automation/improvement opportunities and work with cross-functional teams to drive identified initiatives
• Develop roadmap for technological changes required to drive operational efficiencies
• LMS, PSA, CRM, Data Analtytics and other internal systems/tools that drive operational transparency, and improved performance.
• Working directly with the Data Science leadership, and our CISO to ensure roadmap deliverables are prioritized based on business impact
• Collaborate with team and prepare Weekly, Monthly and Quarterly business reviews
• Proactively communicate best practices and ideas promoting continuous improvement of Customer Experience and Customer Success Team performance
• Own support for services / customer success deals, providing support in pricing, deal analysis,deal structuring, negotiation, closure and fulfillment
• Ensure system tools accurately represent services information and are effectively utilized to process transactions and provide information about the status of the business
• Identify areas for improvement and cost savings as well as risks to meeting planned forecast in revenues or expenses
• Establish and implement performance measures designed to track and report progress against the global services / customer success strategy

WHAT WE ARE LOOKING FOR:

• 5-10-+ years’ experience in services / customer success and global services operations
• B2B (SaaS) experience
• Proven track record of success providing strategic guidance and operational oversight in Global Service and Customer Success Operations within a primarily subscription software revenue model that has scaled to over $100M/year in revenues

WHAT YOU WILL DO

• Hire and develop a team of high performing Sales Development Representatives supporting our EMEA Mid Market and Enterprise Sales Teams.
• Work closely with Sales and Marketing to continuously improve the volume and quality of  Sales Ready leads qualified by the sales team.
• Build a world class playbook for effective prospecting and Inbound Leads Management
• Work closely with Sales and Marketing Operations to establish scalable processes to manage and drive world class pipeline conversions
• Build an effective analytics framework to identify trends and drive improvements
• Help create a high energy culture where people thrive for achieving goals, learning and developing their careers
• Effectively coach and develop Sales Development Representatives to accelerate their time to ramp and prepare them for future sales roles

WHAT WE ARE LOOKING FOR:

• 4 years of direct sales experience in a high-growth company, preferably in a startup selling to Mid Market and Enterprise Accounts OR current/former Sales Development Team Lead or Manager
• The ideal candidate would have started his/her career in Sales Development
• Prior People Management Experience / coaching experience
• Master a value based selling methodology
• Deep understanding of outbound sales prospecting across segments (Enterprise, Mid-Market), 
• A passion for coaching and developing others
• Operational mindset to improve the process of prospecting & lead generation
• Excellent written, oral communication and leadership skills including ability to create and deliver effective presentations.
• Comfort with both technical and business discussions.
• Development of sales tools including sales scripts, qualifications, and objection handling 
• Experience with Salesforce.com and lead qualification and prospecting -related applications
• Deliver sales training and enablement to internal teams.
• Must be a self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment.
• 
  

WHAT YOU WILL DO

• Identify, cultivate and close strategic partnerships with key industry players.
• Lead the development and growth of the HackerOne partner ecosystem based on potential for lead generation and satisfaction of customer needs.
• Structure and negotiate partnership deal terms with senior level external counterparts in collaboration with internal sales, product, and marketing teams
• Build and manage programs to grow our delivery channel and foster a community of happy, enthusiastic service partners
• Build sales channel partnerships as required
• Build consensus internally among cross-functional teams and influence decision-making within senior-level audiences
• Lead execution against recommendations quickly and with flawless accuracy 

WHAT WE ARE LOOKING FOR

• 3-5 years of experience in business development and/or strategic account management, ideally in the B2B space
• A love and passion for technology, and if not from cybersecurity, the ability to rapidly learn about cybersecurity, vulnerability coordination, and bug bounty programs
• Rich experience in business development / partnerships/ account management
• Demonstrated strengths in external relationship building, not always selling to a partner, but listening to what their goals are to see if there is a potential for mutually beneficial partnership
• Must be a team player and inspire the confidence of cross-functional stakeholders, and behave in a manner consistent with the statement that “there is no “I” in Team”
• Demonstrated skills with driven decision making including strong analytical, and strategic capabilities
• Outstanding written and oral communication skills, including the ability to compellingly articulate value propositions and partnership opportunities, in an area that is unknown to potential partners
• Demonstrated ability to work with little or no guidance
• The desire and ability to build a strong partner pipeline, a constant sense of urgency and persistence needed to break through internal and partner organizations
• Excellent negotiating and closing skills 
• Ability to travel domestically and internationally at least once a month, and if not based in the San Francisco Bay Area, at least once a quarter to San Francisco
• BA/BS degree or equivalent practical experience, MBA preferred
• Competency with Salesforce preferred

WHAT YOU WILL DO

• Own the company’s workplaces and cultural initiatives and help foster a culture that reflects our company vision, mission, and core values
• Identify trends and recommend proactive solutions for employee feedback, performance, retention, and engagement.
• Translate culture and brand through events and experiences
• Overseeing all aspects of event management and production from content and program development, budget, design, AV production, vendor management, logistics, travel, invitations and more
• Coordinating all company internal (employee experience) events including - regular happy hours, team offsites, retreats, holiday parties, all-hands team meetings etc.
• Ensure all events are on strategy, brand and budget
• Build trust with employees across all layers of the organization as an active listener and effective problem solver of people issues, including support of formal HR investigations.


What’s in your scope:
• Develop and manage our Office Management teams in San Francisco, California and Groningen, Netherlands
• Own the strategy and budget for facilities and events management
• Own the strategy and rollout of HackerOne employee events as well as employee experience related programs such as onboarding, wellness programs, etc.

WHAT WE ARE LOOKING FOR

• 3 - 5+ years of workplace management and or employee experience programs experience in a dynamic start-up, or similar environment
• Experience leading, managing and mentoring teams
• Excellence in written and oral communication; project or program development and execution experience preferredExperience creating and managing strategy and related budgets
• Excited about having a highly visible role in the company to generate excitement and engagement in company-wide programs and events
• Strong analytical and problem-solving skills; comfortable using data to inform decision-making
• Familiarity with complex events planning and execution
• Highly developed emotional intelligence, empathy, and conflict resolution skills

WHAT YOU WILL DO:

• Work with HackerOne and client partners to gather and document requirements, then ensure the requirements solve a customer’s pain point or objective(s) through project outcomes and deliverables
• Serve as liaison between clients and HackerOne technical and non-technical departments in order to ensure that all targets and requirements are met
• Build and maintain a network of cross-functional technical resources within HackerOne and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and partner concerns
• Contribute to the refinement of the HackerOne Customer Services methodology
• Provide support by driving the value of HackerOne to both potential and existing HackerOne customers and internal sales teams alike
• Customer onboarding
• Understand customer’s internal processes & goals, share standard methodologies
• Provide tips on working with hackers
• Training on products, set up common workflows/integrations, etc.
• Accounts optimization
• Develop good working relationship with customers
• Data-driven bench-marking, insights and recommendations
• Support program specific expansion efforts (targeted invites, promotions, etc..)
• Collect product feedback/feature requests, and demo new features
• Support public launches and related communication efforts
• Liaison with other touch-points - most frequently triage partners & other teams from H1
• Be a HackerOne product expert
• Specialize in running vulnerability disclosure/bug bounty programs
• Give Personalized recommendations for various maturity stages based on best practices and data
• Operationalize customer feedback
• Provide feedback and insights gained through customer interaction to internal teams
• Champion product features on behalf of customers, and participate in product discussion
• One-to-Many support
• Support tickets
• Scalable customer education (blog, help center, case studies)

WHAT WE ARE LOOKING FOR:

• Proven ability to organize and execute projects in a consistent, repeatable and reliable manner.
• Technical conversational knowledge in the following areas: Capacity, utilization, and performance
• IT Service Management and Service Delivery (ITIL certification preferred)
• Excellent time management, communications, decision making, presentation, human relations and organization skills
• Ability to adapt to a dynamic environment
• Ability to resolve problems in a timely manner
• Ability to communicate technical information and ideas so others will understand
• General knowledge of cloud technologies, IT operations, project management operations
• Ability to travel as required
• Must be fluent in English and Mandarin

WHAT YOU WILL DO:

• Identify and develop creative ideas for timely stories that help achieve HackerOne’s business objectives.
• Build and foster relationships with media and analysts.
• Pitch and place articles in relevant business and tech publications.
• Handle media inbounds; prepare quotes/media statements; schedule interviews; prepare spokespeople.
• Develop and execute HackerOne’s speaking strategy, including tracking CFPs and developing abstracts in partnership with team members.
• Lead and organize events with marketing team, including onsite conference strategy, press tours and media events.
• Develop, edit, and approve press related marketing materials.
• Support the execution of HackerOne’s analyst relations strategy in partnership with broader marketing team.
• Work cross-functionally with the HackerOne team to achieve company goals.
• Develop and maintain relationships with hackers, customers, key partners and influencers.
• Be able to work hard but also play hard …we strive to keep our work and environment FUN as we continue to build our amazing business and team!

WHAT WE ARE LOOKING FOR:

• 3-6 years in corporate communications or public relations, working for or on behalf of B2B companies.
• Ability and desire to work in fast-paced startup environment.
• Proven success and relationships with business and tech media.
• Excellent written and verbal communication skills.
• Creative and critical thinker, able to work through ideas from conception to execution.
• Ability to transform complex, technical information into concise, easily digestible content for press and social audiences.
• Excellent time management skills.A sense of curiosity and passion, along with a competitive nature.
• Tech or Security industry experience

WHAT YOU WILL DO

• Meet/exceed monthly qualified meeting and opportunity metrics through phone and email based prospecting & lead qualification
• Conduct account based prospecting efforts to generate, qualify and arrange high impact business sales conversations with the Account Executive team 
• Rapidly learn the technical aspects of the product, effectively communicate the value proposition and be able to successfully handle objections and competitive questions from prospects
• Establish rapport with all buyer levels including senior executives
• Effectively discover the needs of a prospect and communicate how HackerOne will address them
• Work closely and collaboratively with various members of the sales team to develop and implement appropriate outbound campaigns 
• Use Salesforce.com for lead management, Outreach.io for email automation/tracking and other various sales intelligence sources for advanced prospecting

WHAT WE ARE LOOKING FOR

• Strong desire to work in fast-paced startup environment
• Sense of curiosity for security and a passion for sales
• Competitive team player
• Excellent written and verbal communication skills
• Positive and energetic phone skills; excellent listening and writing skills
• Previous successful sales experience OR a strong interest in a sales career
• Consistent measurable over-achievement in past experiences
• B2B Sales experience a plus
• Bachelor's degree required 

WHAT YOU WILL DO

• Meet/exceed monthly qualified meeting and opportunity metrics through phone and email based prospecting & lead qualification
• Conduct account based prospecting efforts to generate, qualify and arrange high impact business sales conversations with the Account Executive team 
• Rapidly learn the technical aspects of the product, effectively communicate the HackerOne value proposition and be able to successfully handle objections and competitive questions from prospects
• Effectively discover the needs of a prospect and communicate how HackerOne will address them
• Work closely and collaboratively with various members of the sales team to develop and implement appropriate outbound campaigns 
• Use Salesforce.com for lead management, Outreach.io for email automation/tracking and other various sales intelligence sources for advanced prospecting

WHAT WE ARE LOOKING FOR

• 1-3 years in B2B qualifying or prospecting experience
• Creative problem solver who embraces “omni-channel prospecting” with a highly personalized approach 
• Excellent written and verbal communication skills
• Strong desire to work in fast-paced startup environment
• Proven ability to secure high impact meetings with large/strategic organizations
• Consistent measurable over-achievement in quota-carrying role
• Bachelor's degree required 

WHAT YOU WILL DO

• Meet/exceed monthly qualified meeting and opportunity metrics through phone and email based prospecting & lead qualification
• Conduct account based prospecting efforts to generate, qualify and arrange high impact business sales conversations with the Account Executive team 
• Rapidly learn the technical aspects of the product, effectively communicate the value proposition and be able to successfully handle objections and competitive questions from prospects
• Establish rapport with all buyer levels including senior executives
• Effectively discover the needs of a prospect and communicate how HackerOne will address them
• Work closely and collaboratively with various members of the sales team to develop and implement appropriate outbound campaigns 
• Use Salesforce.com for lead management, Outreach.io for email automation/tracking and other various sales intelligence sources for advanced prospecting

WHAT WE ARE LOOKING FOR

• Strong desire to work in fast-paced startup environment
• Sense of curiosity for security and a passion for sales
• Competitive team player
• Excellent written and verbal communication skills
• Positive and energetic phone skills; excellent listening and writing skills
• Previous successful sales experience OR a strong interest in a sales career
• Consistent measurable over-achievement in past experiences
• B2B Sales experience a plus
• Bachelor's degree required 

WHAT YOU WILL DO

• Work in close collaboration with the sales team to provide technical and domain expertise for specific opportunities, develop account strategies, uncover additional business opportunities
• Deeply understand the security programs of our prospects to provide expert consultation designed to align their goals with hacker community engagement
• Actively drive the technology evaluation stage of the sales process with our prospects of various technical levels
• Technically close complex and competitive opportunities, through advanced security domain expertise, technical skill and credibility
• Develop documentation and workflows specific to a customer’s implementation plan
• Consult seamlessly and comfortably with CISOs, CSOs, VP of Engineering, CTOs, Program Managers, Director of Security of companies of all sizes and industries.
• Lead tailored product demonstrations in key accounts
• Analyze features requests from customers and prospects and provide feedback to our engineering and product management teams
• Continually optimize the technical sales process and support sales efficiency across the board
• Stay on top of industry news and developments to provide and maintain a deep industry and domain expertise
• Provide technical perspective on active deals and help accurately forecast deals
• Support marketing and sales local events and evangelize HackerOne and bug bounty programs in general

WHAT WE ARE LOOKING FOR

• 2-5 years of application security experience, understand security fundamentals and common vulnerabilities (e.g. OWASP Top Ten)
• Bachelor's degree in Computer Science, Engineering or related field of study preferred or equivalent experience  
• 2+ years of experience in security 
• Experience with technical selling of security services or products
• Passionate about technical sales and working with customers
• Ability to take feedback early in the sales process and synthesize to actionable feature requests for our product development team
• Excellent communication, presentation, and demonstration skills
• Multi-tasker: you will manage multiple opportunities concurrently
• Ability to articulate an opinion in the security community's ongoing vulnerability disclosure debate


Bonus points:


• 1-5 years of experience in penetration testing for a variety of companies
• Experience performing security assessments for compliance purposes
• Created or managed a bug bounty or vulnerability disclosure program at an organization
• Scripting/programming skills (e.g., Python, Ruby, Java, JS, etc.)
• Federal and industry regulations understanding (e.g., PCI, SOX, GLBA, ISO 17799, HIPAA, CA1386)
• Network and web-related protocol knowledge (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
• CISSP, OSCP/E, GWAPT, GPEN, GXPN certification is helpful, but not a necessity
• Public speaking experience

WHAT YOU WILL DO:

• Review incoming vulnerability reports and reproduce issues, assessing the severity and impact of each issue within the context of each organization’s threat model
• Work with hackers to identify missing information in reports, as well as help educate the community when reports are incorrect
• Write a brief summary for each report, including clear reproduction steps, the impact of the issue, and remediation advice
• Coordinate with our Customer Success team and customers to ensure smooth triage workflows for any programs you work with
• Ensure clear and efficient communication between hackers and customers
• Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success

WHAT WE ARE LOOKING FOR:

• Top notch communication skills: need to be able to firmly, yet politely, respond to non-issues, as well as identify legitimate issues and communicate them to security teams in an easy to understand format
• Strong technical knowledge around web application security: ability to identify and reproduce reported vulnerabilities, as well as assess contextual risk
• In-depth knowledge of security fundamentals, including OWASP Top 10 and other common application security vulnerabilities. The Web Application Hacker’s Handbook is a great resource to be familiar with.
• Familiarity with and ability to calculate CVSS ratings for identified vulnerabilities based on an understanding of each customer’s threat model.
• Familiar with vulnerability disclosure and bounty programs, including: report formatting and content, confidentiality and disclosure processes, the importance of clear and quick communication between hackers and customers, program policies, etc.
• Ability to prioritize and organize operationally complex work, with great attention to detail

NICE TO HAVES:

• Security consulting experience, such as: vulnerability assessment, code review, and penetration testing
• 1+ years customer service or IT support experience
• Network and web-related protocol knowledge (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
• CISSP, OSCP/E, GWAPT, GPEN, GXPN certification is helpful, but not a necessity
• Additional experience in IT, security engineering, system and network security, authentication and security protocols, and applied cryptography
• Bootrom assessment experience
• Experience with Dalvik/ART and Dex bytecode analysis

Here are just a few of our practices:

• We ship code to production every day
• Code review for every line of code
• We imbue our agreed practices in linters
• We acknowledge failure as an important part of learning
• Always improving; passionate about retrospectives
• We know why our work is important and specifically how we’ll be successful
• Engineers work best when focused; we isolate interrupts and operate with a Maker’s Schedule
• We play together with hackdays, lunch & learns and offsites

What we are looking for:

• Experience leading technical projects
• Experience mentoring team members
• Commits to a project, sets expectations and delivers
• Works to ensure everyone is aligned on the same priorities
• Always aims to have tested and security reviewed code
• Pragmatic & data driven decision making
• Web development experience, in the same or similar stack as: Ruby/Rails/GraphQL & JS/Relay/React
• Curious to learn and experiment with a purpose
• This is a full-stack web development role. We don't require experience in security; we simply encourage an awareness of the security implications of what we build.